Genpact

Genpact is a business process management and IT services company that specializes in enhancing operational efficiency for clients across various industries, including banking, insurance, retail, life sciences, and healthcare. The company offers a wide range of services such as finance and accounting, analytics, supply chain management, procurement, risk and compliance, and IT management. As a spin-off from General Electric, Genpact continues to receive a significant portion of its revenue from this relationship. The company is committed to driving business intelligence and operational improvements through its innovative solutions tailored to meet the specific needs of its clients in diverse sectors.

Balkrishan Kalra

CEO

29 past transactions

Enquero

Acquisition in 2021
Enquero is a management consulting firm based in California that specializes in providing innovative business solutions through its enterprise data platform. The company focuses on enhancing sales performance using artificial intelligence and offers services that include digital transformations, market disruptions, smart data discovery, data lineage, and data quality. By aligning strategy with execution, Enquero enables organizations to achieve greater agility and effectiveness in accessing and analyzing information, ultimately driving improved business outcomes.

Rightpoint

Acquisition in 2019
Rightpoint is an independent customer experience agency that specializes in creating digital experiences driven by insight, strategy, technology, and design. The company serves over 250 Fortune 1,000 clients, offering services that include strategy development, site design and development, content management, customer relationship management, commerce solutions, business intelligence, and cloud infrastructure. With a workforce of 350 employees across eight U.S. offices, Rightpoint has established itself as the largest independent agency in its sector. The company has been recognized for its rapid growth, being named one of Crain's 50 Fastest Growing Companies in Chicago for four consecutive years.

RiskCanvas Holdings, LLC.

Acquisition in 2019
riskCanvas LLC is a United States-based company that specializes in financial crime compliance solutions. It offers an integrated platform designed for anti-money laundering, which includes transaction services, investigation management, and entity analytics. In addition to its comprehensive software suite, riskCanvas provides tailored consulting services aimed at helping clients improve their financial crime compliance processes. By leveraging these solutions, clients can enhance their efficiency and risk detection capabilities. As of January 2019, riskCanvas operates as a subsidiary of Genpact Limited.

Commonwealth Informatics

Acquisition in 2018
Commonwealth Informatics Inc. is a technology and services company based in Waltham, Massachusetts, specializing in cloud-based drug safety analytics for medical research and healthcare. Founded in 2010, the company provides a platform that enables pharmaceutical and biotechnology companies, government agencies, and healthcare providers to detect, track, and refine safety signals using diverse data sources. Its offerings support clinical research, medical product safety, and public health surveillance, allowing clients to assemble relevant data and address complex clinical and safety analysis questions efficiently. As of July 2018, Commonwealth Informatics operates as a subsidiary of Genpact Limited.

TandemSeven

Acquisition in 2017
TandemSeven, Inc. is a Boston-based company that specializes in customer and digital consulting services. Founded in 2001, it focuses on providing design and development services, emphasizing complex multi-channel experiences and digital solutions. The company's offerings include journey-driven consulting, design and innovation, engineering, and digital transformation, aimed at enhancing customer experience and driving innovation. As of September 2017, TandemSeven operates as a subsidiary of Genpact Limited.

OnSource

Acquisition in 2017
OnSource, LLC specializes in providing photo inspection solutions for various industries, particularly for property and casualty insurance carriers. Established in 2011 and headquartered in Braintree, Massachusetts, the company offers an Inspection-as-a-Service platform that enables businesses to gather and submit photos and videos of property or vehicle damage using smartphones or digital cameras. Its services include on-demand field inspections and self-service applications for a diverse range of assets, including vehicles, residential and commercial properties, and heavy equipment. OnSource's technology facilitates the preparation of estimates and appraisals while assisting in the verification of current conditions, ultimately enhancing customer service and streamlining the claims process. The company also operates call centers in Braintree and Las Vegas, Nevada, and functions as a subsidiary of Genpact Limited.

BrightClaim

Acquisition in 2017
BrightClaim, Inc. offers integrated claims solutions tailored for the property and casualty insurance market. Established in 2004 and headquartered in Atlanta, Georgia, the company specializes in a range of services including claims adjusting, administration, and outsourcing, as well as field services, vendor management, and catastrophe response. BrightClaim also provides independent inspection and estimating, direct repair services, and technology integration aimed at streamlining claims processes for insurance companies, corporations, and self-insured entities. The company's expertise extends to daily and catastrophe claims, contents services, contractor repair networks, flood claims, warranty support, and auto and liability claims. As of May 2017, BrightClaim operates as a subsidiary of Genpact Limited.

National Vendor Services

Acquisition in 2017
National Vendor specializes in providing comprehensive content pricing and replacement solutions for the insurance industry. Recognized for its commitment to world-class customer service, the company utilizes advanced technology to deliver accurate and efficient services. In addition to its core offerings in the insurance sector, National Vendor also provides outsourced merchandising services, which include inventory control planning, in-store assistance, and account management for consumer product manufacturers and large retail chains. This dual focus allows National Vendor to effectively support diverse business needs within the insurance and retail markets.

Rage Frameworks

Acquisition in 2017
RAGE Frameworks, Inc. specializes in enterprise business process automation and cognitive intelligence solutions, leveraging artificial intelligence to address mission-critical challenges. The company offers a range of products, including RAGE LiveWealth for wealth management and RAGE LiveCredit for financing solutions, which utilize big data analytics and real-time insights. Its patented RAGE-AI™ platform automates knowledge-based processes without the need for coding, providing clients across various sectors—such as banking, manufacturing, consulting, and logistics—enhanced speed and flexibility in their operations. RAGE Frameworks also delivers predictive intelligence, continuous surveillance, and enterprise transformation solutions, catering to the evolving needs of its clients. Founded in 2001 and headquartered in Dedham, Massachusetts, RAGE has established operations in India, reinforcing its ability to serve a global market.

LeaseDimensions

Acquisition in 2017
LeaseDimensions, Inc. specializes in lease and loan servicing for the equipment, renewable energy, and vehicle finance industries. The company offers a range of third-party services, including servicing transfers, investor portfolio purchases, strategic outsourcing, and lease administration. Additionally, LeaseDimensions provides comprehensive IT outsourcing services featuring lease administration tools, IT infrastructure management, and customized hosting solutions. Its technology consulting services focus on system integration and data management, offering support in areas such as data migration, system customization, and credit scoring applications. Founded in 1995 and based in Portland, Oregon, LeaseDimensions operates as a subsidiary of Genpact Limited, enhancing its capabilities in business process management to optimize clients' portfolio investments.

Medinfi Healthcare

Angel Round in 2016
Medinfi Healthcare is India's first dedicated healthcare content platform that provides verified information on nearby doctors and clinics. Its user-friendly Android mobile application and website enable individuals to easily locate doctors and hospitals for routine check-ups. Medinfi has reached over 2 million users, with a significant portion accessing its services through its mobile website. The platform operates in 31 Indian cities, offering a comprehensive resource of over 300 blogs authored by qualified professionals, covering a variety of health and lifestyle topics. This extensive content aims to address the everyday health-related questions and issues faced by users, fostering high engagement within its community.

PNMsoft

Acquisition in 2016
PNMsoft is a multinational software company specializing in Business Process Management (BPM), Case Management, and Work Optimization solutions. Its flagship product, Sequence, is an intelligent BPM software suite that seamlessly integrates with Microsoft applications, including Office, SharePoint, and Dynamics CRM, enhancing their functionality for designing, managing, and optimizing business processes. PNMsoft also offers additional features such as process optimization analytics, dynamic process changes, and mobile process operations. The company serves a diverse range of industries, including public sector, financial services, energy, manufacturing, telecommunications, travel, and pharmaceuticals. Recognized in Gartner's iBPMS Magic Quadrant and holding Microsoft Gold Partner status, PNMsoft continues to expand its global presence through a network of offices and business partners.

Triumph Engineering Corp.

Acquisition in 2016
Triumph Engineering Corp. provides engineering and information technology talent to the industrial markets worldwide.

Strategic Sourcing Excellence

Acquisition in 2016
Strategic Sourcing Excellence is a provider of integrated procurement services.

Endeavour Software Technologies

Acquisition in 2015
Endeavour Software Technologies, Inc. specializes in mobile application development and enterprise mobility consulting services for clients both in the United States and internationally. Founded in 2002 and headquartered in Austin, Texas, the company offers a range of services including mobile strategy, product development, and technical support. Its mobile strategy services encompass opportunity assessment, technology planning, and security architecture, while product development includes roadmap creation, design, and commercialization. Additionally, Endeavour provides mobile application development services such as UI/UX design and testing, as well as various technical services like mobile device management and middleware development. The company serves diverse sectors including healthcare, banking, insurance, retail, and entertainment, leveraging its expertise to deliver scalable and efficient solutions tailored to client needs. With additional offices in Bengaluru, London, and Singapore, Endeavour is positioned to support both leading enterprises and start-ups globally.

OpenWealth

Acquisition in 2015
OpenWealth provides business process outsourcing (BPO) services.

Pharmalink Consulting

Acquisition in 2014
Pharmalink Consulting Ltd. specializes in outsourced healthcare regulatory affairs and compliance services. The company provides a range of offerings, including Chemistry, Manufacturing, and Controls (CMC) services, regulatory compliance, gap analysis, and remediation. Additionally, Pharmalink Consulting prepares Common Technical Document (CTD) modules and Drug Master Files (DMF). The firm also assists with regulatory operations and publishing, offering services such as dossier preparation, submission advice, translation, and reviews of non-clinical studies. Through these comprehensive services, Pharmalink Consulting supports clients in navigating the complexities of healthcare regulations and ensuring compliance in their operations.

JAWOOD Business Process Solutions

Acquisition in 2013
JAWOOD Business Process Solutions, based in Bingham Farms, Michigan, specializes in providing business services to the healthcare payer industry. Founded in 1989, the company offers a range of services, including technology consulting, implementation, and testing tools, as well as business processes, compliance, contingency, and training solutions. JAWOOD aims to assist its clients in transforming their strategic business and technology objectives into effective solutions, positioning itself as a key player in the healthcare sector.

Felix Software Solutions

Acquisition in 2013
Felix Software Solutions Pvt. Ltd. specializes in providing information technology solutions, focusing primarily on the healthcare payer industry in the United States. The company offers a range of software and offshore consulting services aimed at enhancing operational efficiency within this sector. Notable products include the Felix Hospital Management System (FHMS) and the Felix Laboratory Information System (FLIS), which are designed to streamline hospital and laboratory operations, respectively. Through these offerings, Felix Software Solutions aims to support healthcare organizations in improving their service delivery and administrative processes.

Atyati

Acquisition in 2012
Atyati Technologies Private Limited is a prominent player in the agent-based banking sector, focused on providing financial services to semi-urban and rural populations lacking access to traditional banking. The company's flagship solution, Ganaseva, is a comprehensive mobility-based platform that delivers a full range of banking services. This platform incorporates automated and secure banking features, utilizing smart card and biometric authentication to enhance security and accessibility. By implementing a branchless banking model, Atyati facilitates financial inclusion and extends the reach of various financial, governmental, and non-governmental institutions to underserved clientele in small towns and villages.

Accounting Plaza

Acquisition in 2012
Accounting Plaza B.V. provides business process and technology management services.

EmPower Research

Acquisition in 2011
EmPower Research is an integrated media and business research company based in New York that specializes in understanding stakeholder perceptions and needs. By utilizing proprietary methodologies, the company listens to conversations within the client ecosystem to derive valuable insights for effective stakeholder engagement. EmPower Research distinguishes itself by merging advanced technology with human intelligence, providing customized insights that cater to specific client requirements. Their service offerings encompass social and traditional media monitoring, measurement, event impact research, brand tracking, and data management, enabling clients to enhance their service delivery and strategic decision-making.

Akritiv Technologies

Acquisition in 2011
Akritiv provides a Software as a Service (SaaS) solution focused on enterprise services and working capital management. The company specializes in developing financial software tailored for various professional roles, including credit and collections teams, financial controllers, treasurers, executive management, and sales management teams. Leveraging decades of experience in business process management, Akritiv combines industry best practices with advanced computing technologies. This approach integrates cloud computing and internet-native designs, ensuring a flexible and adaptive deployment strategy.

Headstrong

Acquisition in 2011
Headstrong, a global consultancy with a 25-year history and presence in North America, Europe, and Asia-Pacific, specializes in providing value-based solutions to its clients. The company offers a broad range of consulting services that include enterprise architecture, IT management optimization, business intelligence, and customer relationship management. Additionally, it provides application outsourcing services encompassing application development and maintenance, transformation, and quality assurance. Headstrong also engages in product development services, which involve product process consulting and engineering. Its business process outsourcing services cover help desk support, back-office operations, data management, e-learning, and technical communication. Furthermore, the firm offers online community and SAP consulting services, catering to diverse client needs across various sectors.

Symphony Marketing Solutions

Acquisition in 2010
Symphony Marketing Solutions specializes in providing technology-enabled marketing and analytic services. The company offers a range of solutions, including advanced analytics, business intelligence, data management, and integration services. Its capabilities encompass data integration, modeling services, and various software applications designed to enhance marketing effectiveness. Clients utilize Symphony's services for assessing return on investment, simulating marketing plans, and evaluating advertising and media strategies.

Avolent

Acquisition in 2009
Avolent, Inc. specializes in application software for electronic billing and settlement processes, offering a comprehensive web-based self-service solution for billing and payment needs. The company's software facilitates bill presentment, online reprint, member reconciliation, user-defined line item grouping, backend system synchronization, consolidation, and batch printing. Avolent serves various industries, including healthcare, finance, insurance, distribution, and communications. In addition to its software offerings, the company provides services such as implementation, systems integration, technical support, and training. Avolent has established strategic partnerships with several leading firms, enhancing its capabilities and market reach. Through its solutions, Avolent aims to streamline financial interactions, reduce costs, improve cash flow visibility, and enhance customer service levels.

Axis Risk Consulting

Acquisition in 2007
Axis Risk Consulting Services Pvt. Ltd. provides governance and risk consulting services

ICE Enterprise Solutions

Acquisition in 2007
ICE Enterprise Solutions is a provider of business consulting and SAP configuration services.

Creditek

Acquisition in 2005
Creditek is a leading provider of revenue cycle management and business process outsourcing solutions, primarily serving major corporations and healthcare organizations. The company specializes in optimizing the order-to-cash process, helping clients accelerate cash recovery and enhance net revenues. With extensive experience across various sectors, including manufacturing, consumer packaged goods, apparel, and healthcare, Creditek supports clients by improving their accounts receivable management. Their expertise spans a diverse range of industry groups, including payers, providers, and manufacturers in healthcare. By partnering with Creditek, clients benefit from increased collections and reduced costs, driven by innovative technology, enhanced customer satisfaction, and insights from highly trained analysts. This combination of proven experience and advanced solutions sets Creditek apart as a valuable partner in achieving superior financial performance.
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