Hinduja Global Solutions
Hinduja Global Solutions is an Indian-based company specializing in business process management services and information technology-enabled solutions. It offers a range of outsourcing services, including back office processing, contact center operations, and customized IT services. The company provides both voice and non-voice customer contact solutions as well as business process outsourcing services. Additionally, it delivers customer relationship management programs that integrate various functions such as inbound contact centers, market research, and lead management. Hinduja Global Solutions also focuses on marketing and digital enablement services, which encompass customer experience management, social media engagement, and digital marketing. Its diverse clientele spans multiple sectors, including healthcare, banking and finance, telecommunications, consumer electronics, logistics, and automotive industries.
7 past transactions
uKnowva
Acquisition in 2022
uKnowva is a technology company that specializes in cloud-based Human Resource Management Software (HRMS). It caters primarily to startups and small to medium-sized enterprises (SMEs). The company's software suite includes features for human capital management, automation of manual tasks, and collaboration tools, all designed to enhance productivity and reduce operational costs for its clients.
TekLink International
Acquisition in 2022
TekLink International is a consulting partner in advanced analytics, business intelligence, forecasting & consolidation solutions.
Diversify
Acquisition in 2022
Diversify is an offshoring and outsourcing company that offers a range of workforce solutions to businesses seeking to enhance their operational efficiency. The company's services encompass finance, accounting, marketing, creative, IT, administration, customer service, engineering, drafting, and legal support. By providing these diverse services, Diversify enables organizations to achieve their business objectives while implementing cost-effective offshoring strategies.
Element Solutions
Acquisition in 2018
Element Solutions is an information technology company specializing in cloud-based digital service platforms that facilitate the creation of seamless web experiences. The company offers a range of services, including mobile applications, chatbots, voice assistants, and data-driven marketing solutions. Additionally, it provides application monitoring, content management system upgrades, and cloud services such as migrations and infrastructure maintenance. By leveraging these technologies, Element Solutions assists enterprises in generating increased revenue, optimizing operations, and enhancing both customer engagement and employee experiences. The company's focus on delivering effective strategies and innovative solutions positions it as a key player in the digital transformation of various industries.
AxisPoint Health
Acquisition in 2018
AxisPoint Health is a population health management company focused on enhancing health outcomes and consumer satisfaction while reducing costs. The company offers a range of services, including care management, chronic care management programs, and nurse advice lines. Utilizing predictive analytics and an advanced care management platform, AxisPoint Health engages individuals effectively to personalize and improve their healthcare experience. Their expert care teams are dedicated to guiding patients through their health journeys, leveraging technology to ensure that care is both accessible and effective.
Colibrium Partners
Acquisition in 2015
Colibrium Partners, LLC is a provider of health insurance software products and services, established in 2005 and headquartered in Atlanta, Georgia. The company specializes in offering innovative solutions tailored for the health insurance sector, including Tuo Sales and Marketing, a comprehensive end-to-end sales and service platform; Tuo Dynamics CRM, a customer relationship management system designed specifically for health insurers; and Tuo Wellness, which automates health insurance plan management. Colibrium's clientele features notable organizations such as Humana, Providence Health Plans, HealthCompare, and Medica, while the company collaborates with technology partners like CosmoCom, ExactTarget, Magenic, and Predixion Software. Colibrium operates as a subsidiary of HGS Colibrium, Inc.
Careline Services
Acquisition in 2010
Careline Services is a provider of outsourced contact center solutions. Established in 1997, it offers a range of services for inbound and outbound interactions and has over 1000 highly trained employees across 3 sites in the U.K. - 1 in London and 2 inScotland. It handles in excess of 50,000 customer interactions every day across multiple channels and in 14 languages.
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