John Hancock

John Hancock is a Boston-based financial services company established in 1862, specializing in a range of insurance and investment products. The company provides life, accident, and health insurance, alongside retirement solutions such as 401(k) plans and annuities. Its offerings also include mutual funds and long-term care insurance, catering to clients at various stages of life. John Hancock primarily distributes its products through licensed financial advisors and the John Hancock Financial Network, which consists of independent firms. The company emphasizes financial wellness and offers guidance in selecting and monitoring retirement plans, ensuring clients receive comprehensive support in managing their financial futures.

Kristie Feinberg

Head of Wealth and Asset Management, US and Europe President & CEO

6 past transactions

Vault

Seed Round in 2018
Vault is a technology company based in Austin, Texas, that specializes in a comprehensive platform designed to address the challenges of student loan management. Founded in 2013, Vault offers an intuitive web-based tool that provides a secure experience for employees, helping them navigate their student loan debt and achieve financial freedom. The platform allows employers to contribute to their employees' debt repayment, enhancing talent acquisition and retention strategies. By simplifying repayment scenarios and assisting in the identification of suitable plans, Vault empowers both employers and employees to foster enduring relationships. Additionally, the company supports employees in managing their student debt while simultaneously building their retirement savings.

Liveoak Technologies

Seed Round in 2017
LiveOak Technologies, Inc. is a software company based in Austin, Texas, that offers a cloud-based platform designed to streamline financial processes through real-time communication, collaboration, and eSignature capabilities. Established in 2015, the platform allows users to engage in video, audio, and text chat directly through a browser, facilitating collaboration among multiple participants. It also includes features for screen sharing, data and ID capture, and the secure storage of compliant information. The platform is tailored to enhance workflow efficiency by minimizing errors in complex digital transactions and paperwork, ultimately enabling users to provide superior service to their customers. LiveOak Technologies operates as a subsidiary of DocuSign, Inc.

WiseBanyan

Seed Round in 2016
WiseBanyan, Inc. is an online financial advisor that offers wealth management services to individuals and institutions, focusing on automated, goal-based investing. Founded in 2013 and based in New York, the company was launched in 2014 as the first free financial advisory platform, allowing clients to save and invest without any minimum requirements. WiseBanyan's services include customized portfolio construction and automated rebalancing, designed to help clients achieve both short and long-term financial goals. With over 25,000 users currently utilizing the platform, WiseBanyan has facilitated the investment of more than $5.5 billion towards various financial objectives, ensuring that its interests remain aligned with those of its clients.

Guide Financial

Acquisition in 2015
Guide Financial, Inc. is a San Francisco-based company that offers a web-based platform designed to assist financial advisors and institutions in helping clients manage their financial lives and build assets. Established in 2011 and operating as a subsidiary of John Hancock Financial Corporation since 2015, the company utilizes artificial intelligence and behavioral finance techniques to modernize the financial advising experience. By enabling automated plan execution and seamless integration with advisors, Guide Financial democratizes access to high-quality financial guidance across the United States. The platform also partners with Intuit to ensure secure access to accounts at a wide range of financial institutions in North America, connecting clients in need of financial advice with a network of registered investment advisers, broker dealers, and other financial institutions.

WiseBanyan

Seed Round in 2014
WiseBanyan, Inc. is an online financial advisor that offers wealth management services to individuals and institutions, focusing on automated, goal-based investing. Founded in 2013 and based in New York, the company was launched in 2014 as the first free financial advisory platform, allowing clients to save and invest without any minimum requirements. WiseBanyan's services include customized portfolio construction and automated rebalancing, designed to help clients achieve both short and long-term financial goals. With over 25,000 users currently utilizing the platform, WiseBanyan has facilitated the investment of more than $5.5 billion towards various financial objectives, ensuring that its interests remain aligned with those of its clients.

InfraREIT

Private Equity Round in 2010
InfraREIT, Inc. is a real estate investment trust focused on owning regulated electricity delivery infrastructure assets primarily in Texas and the southwestern United States. The company generates revenue through leasing its transmission and distribution assets, such as power lines, substations, and transformers, to Sharyland Utilities. This lease agreement includes base rent and percentage rent, while Sharyland Utilities handles the maintenance and operation of the assets. InfraREIT's business model emphasizes dividend-focused growth by capitalizing on the expanding electricity infrastructure market in a rapidly developing region. The company’s assets are managed externally by Hunt Utility Services, allowing it to focus on its core investment strategy.
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