Servion

Servion enables business transformation for enterprises in the area of customer experience management (CEM). Servion is a platforms=led systems integrator focused on strengthening customer experience strategies by automating and integrating customer interaction channels. Servion’s IP platforms - ServDesignSM, ServIntuitSM, ServInsightsSM, ServCloudTM and ServCareSM – help enterprises to harness the true value of their CX investments and build effective customer engagement hubs. Over the past two decades, Servion has evolved from being a single channel (voice) interaction expert to being an industry pioneer in omni-channel customer experience. Managing over 10 billion customer interactions annually across 60 countries in 6 continents, Servion empowers enterprises to address both traditional and millennial expectations.

Prateek Dhawan

Director

Gokul Gopalakrishnan

VP and GM, Asia

Shashi Nirale

SVP and GM, EMEA

M. Rangarajan

Executive Director and Head of Platforms

1 past transactions

Innoveo

Acquisition in 2018

Innoveo is a Swiss-engineered no-code platform that helps you build enterprise-grade software quickly and efficiently, while streamlining collaboration across teams. So you can spark innovation, accelerate growth and create great digital experiences for your customers without any surprises along the way. We believe you can build modern applications that deliver digital experiences and drive business growth without having to write any custom code. That's why it's our mission to empower enterprises in complex and regulated industries to re-imagine application development by enabling them to be connected, innovative, quick, and nimble. Backed by leading investors including Everstone Capital and Paulson & Co, Innoveo’s cloud based, AI enabled no-code platform is currently in production globally at over 30 industry leaders across insurance, financial services, healthcare and real estate. With Innoveo, you’ll get the solutions and industry expertise you want, plus a little extra: a thoughtful, no-nonsense experience delivered with a refreshing dose of honesty. For more information, visit: www.innoveo.com

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