Servion

Servion Global Solutions Ltd. specializes in customer interaction management solutions, providing enterprises with the tools and strategies necessary to enhance customer experience management. The company offers a range of consulting services that help organizations identify gaps in their customer interaction strategies and design effective solutions. Servion also delivers managed and professional services, addressing various business requirements while enabling access to the latest technologies and expertise. Its proprietary platforms, including ServDesign, ServIntuit, ServInsights, ServCloud, and ServCare, facilitate the integration and automation of customer interaction channels, allowing businesses to optimize their customer engagement efforts. With a presence in multiple industries such as BFSI, healthcare, telecom, and retail, Servion manages over 10 billion customer interactions annually across 60 countries. Founded in 1991 and headquartered in Chennai, India, the company has transformed from a voice interaction specialist to a leader in omni-channel customer experience solutions.