TVC Capital

Founded in 2017, Capacity is a support automation platform that uses AI to promote self-service, providing immediate Tier 0 and Tier 1 support for customers and internal teams. Capacity answers over 90% of FAQs and escalates more pressing, nuanced issues to the right person. Capacity works across chat, email, and SMS to help teams do their best work.

SpotHopper is a digital marketing and operations technology platform tailored for independent restaurants. It addresses the challenges these businesses face in the online environment by providing an all-in-one solution that streamlines marketing efforts and enhances operational efficiency. The platform offers an automation suite that allows restaurants and bars to develop custom mobile applications, create their own websites, automate menus, and manage social media and email campaigns seamlessly. By utilizing SpotHopper, establishments can elevate their online presence, increase customer engagement, attract qualified employees, and compete effectively against larger national chains, ultimately driving greater revenue and saving time and money.

SmartAction LLC is a technology company that specializes in AI-powered customer self-service solutions through its cloud-based platform. Founded in 2002 and based in El Segundo, California, the company focuses on automating complex customer service communications across various channels, including voice, SMS text, chat, social media, and mobile. SmartAction's Intelligent Voice Automation (IVA) platform utilizes advanced natural language speech recognition and artificial intelligence to manage intricate customer requests, allowing call center agents to dedicate more time to meaningful interactions. By bridging the gap between traditional Interactive Voice Response (IVR) systems and human agents, SmartAction aims to enhance customer satisfaction and improve operational efficiency for enterprises, positioning itself for sustained growth in the customer service technology market.

Springbig provides loyalty, digital communications, and CRM technology solutions to retailers in the cannabis industry. It was founded in 2012 and is headquartered in Boca Raton, Florida. After years of experience in big-box retail, their founders saw tremendous opportunity in the underserved cannabis industry and decided to bring advanced loyalty programs, an essential marketing tool in such a competitive industry, to cannabis dispensaries and brands.

SpotHopper is a digital marketing and operations technology platform tailored for independent restaurants. It addresses the challenges these businesses face in the online environment by providing an all-in-one solution that streamlines marketing efforts and enhances operational efficiency. The platform offers an automation suite that allows restaurants and bars to develop custom mobile applications, create their own websites, automate menus, and manage social media and email campaigns seamlessly. By utilizing SpotHopper, establishments can elevate their online presence, increase customer engagement, attract qualified employees, and compete effectively against larger national chains, ultimately driving greater revenue and saving time and money.

CreatorIQ is an enterprise marketing platform that specializes in influencer marketing, designed to help brands manage and optimize their campaigns effectively. The platform facilitates data-driven creator discovery, allowing companies to identify the right talent for their campaigns. It also streamlines workflows by managing creator relationships and automatically monitoring key performance metrics for each post. CreatorIQ's solutions are utilized by prominent brands such as ABInbev, Airbnb, Calvin Klein, CVS, Disney, H&M, Sephora, and Unilever, enabling them to achieve significant business results through enhanced influencer marketing strategies while ensuring brand safety and delivering meaningful measurement.

SimpleNexus, LLC is a developer of a digital mortgage solution platform based in Lehi, Utah, founded in 2011. The company specializes in creating homeownership platforms that facilitate seamless communication and data exchange between loan officers, borrowers, real estate agents, and settlement agents. Its innovative software allows mortgage lenders to manage the entire loan origination process through mobile devices, enabling loan professionals to operate efficiently from any location. The platform supports loan officers in overseeing their loan pipelines, ordering credit, running pricing, and sending pre-approvals, thereby enhancing the overall mortgage experience for both lenders and clients. SimpleNexus serves a diverse clientele that includes mortgage corporations and individual loan officers.

eVisit, Inc. is a telemedicine company that offers a patient engagement platform designed to facilitate remote connections between healthcare providers and patients. Founded in 2013 and based in Mesa, Arizona, eVisit enables primary care providers to diagnose and treat minor medical conditions, such as colds, flu, and allergies, via webcam or phone. The platform enhances the healthcare delivery model by allowing physicians to recapture patient visits that might have otherwise gone to urgent care or emergency rooms, thus improving revenue from missed appointments. eVisit also allows providers to collect patient co-pays, electronically prescribe medications to patients' preferred pharmacies, and submit medical documentation for reimbursement to third-party payers. By maintaining the doctor-patient relationship and supporting the Patient-Centered Medical Home model, eVisit addresses regulatory challenges faced by many telemedicine services.

Springbig provides loyalty, digital communications, and CRM technology solutions to retailers in the cannabis industry. It was founded in 2012 and is headquartered in Boca Raton, Florida. After years of experience in big-box retail, their founders saw tremendous opportunity in the underserved cannabis industry and decided to bring advanced loyalty programs, an essential marketing tool in such a competitive industry, to cannabis dispensaries and brands.

CreatorIQ is an enterprise marketing platform that specializes in influencer marketing, designed to help brands manage and optimize their campaigns effectively. The platform facilitates data-driven creator discovery, allowing companies to identify the right talent for their campaigns. It also streamlines workflows by managing creator relationships and automatically monitoring key performance metrics for each post. CreatorIQ's solutions are utilized by prominent brands such as ABInbev, Airbnb, Calvin Klein, CVS, Disney, H&M, Sephora, and Unilever, enabling them to achieve significant business results through enhanced influencer marketing strategies while ensuring brand safety and delivering meaningful measurement.

GrowFlow Corp. is a Seattle-based company that develops and operates a subscription-based sales and inventory platform specifically designed for cannabis producers and processors. Founded in 2016, GrowFlow offers a cloud-based business management software that integrates seamlessly with state-mandated cannabis tracking systems, ensuring compliance with legal requirements throughout the cultivation process, from seed to sale. Its primary offerings include inventory and plant management, sales tools, packaging and labeling solutions, and business intelligence reporting. The user-friendly interface of GrowFlow's software allows cannabis businesses to efficiently manage their operations, automate invoicing and manifesting, and streamline reporting, significantly reducing the time spent on administrative tasks.

Celigo, Inc. specializes in cloud computing and application integration services, offering a range of tools designed to streamline business processes. Its SmartConnectors facilitate seamless connectivity between cloud applications, while its Integrator allows users to build and manage data imports and exports. The company also provides eTail 360, which integrates various sales channels with NetSuite, and Celigo University, a platform offering resources and training for users to enhance their integration skills. Additional services include lifecycle management and optimization for NetSuite, as well as IT solutions for order management, inventory tracking, and demand planning. Celigo serves various industries, including technology, manufacturing, and wholesale distribution, primarily in the United States, the United Kingdom, and the Middle East. Established in 2005 and headquartered in San Mateo, California, Celigo has formed strategic partnerships with notable companies such as NetSuite and Salesforce, positioning itself as a leader in the integration-platform-as-a-service market.

CreatorIQ is an enterprise marketing platform that specializes in influencer marketing, designed to help brands manage and optimize their campaigns effectively. The platform facilitates data-driven creator discovery, allowing companies to identify the right talent for their campaigns. It also streamlines workflows by managing creator relationships and automatically monitoring key performance metrics for each post. CreatorIQ's solutions are utilized by prominent brands such as ABInbev, Airbnb, Calvin Klein, CVS, Disney, H&M, Sephora, and Unilever, enabling them to achieve significant business results through enhanced influencer marketing strategies while ensuring brand safety and delivering meaningful measurement.

Perspectium Corporation specializes in providing systems and application integration solutions for enterprises, focusing on real-time data replication and synchronization. The company offers several products, including Replicator for ServiceNow and Salesforce, which facilitate the seamless propagation of database objects from these platforms. Additionally, Perspectium provides ServiceBond for AWS, enabling integration between Amazon Web Services and ServiceNow, and Observer for monitoring ServiceNow performance. The platform is designed for high-performance, scalable, and secure data movement, supporting enterprise-wide analytics, business intelligence, and the training of AI models. Its capabilities also include archiving ServiceNow data to optimize storage costs and delivering no-code solutions for end-users. Founded in 2013 and headquartered in San Diego, California, with an additional office in London, Perspectium is committed to minimizing the strain on ServiceNow while managing extensive data transactions securely and efficiently.

Centage Corporation is a provider of automated budgeting and planning software solutions aimed at small to medium-sized organizations. The company's flagship product, Budget Maestro, facilitates forecasting, re-forecasting, financial consolidation, and reporting. Additionally, Centage offers Planning Maestro, a cloud-native platform that enhances financial intelligence and analytics, allowing businesses to manage their budgeting and reporting more effectively. Link Maestro further supports budgeting and planning, financial forecasting, and data integration. Centage's tools help eliminate the inefficiencies of traditional spreadsheet methods by synchronizing profit and loss statements, balance sheets, and cash flow reports, thus expediting decision-making processes. The company serves a diverse range of sectors, including construction, education, healthcare, and retail, and has over 10,000 users worldwide. Founded in 2001 and based in Natick, Massachusetts, Centage also provides implementation, consulting, training, and customer technical support services to enhance user experience.

LiquidPlanner, Inc. is a Seattle-based company that specializes in developing project management software solutions for technology teams globally. Founded in 2006, the company offers an automated scheduling and forecasting tool that enables users to plan and prioritize projects, assess the impact of changes across multiple projects, and evaluate associated resources and risks. Additionally, LiquidPlanner's collaboration features allow teams to share comments and documents, ensuring they remain updated on critical projects regardless of their location. The software provides predictive schedules and real-time visibility, enhancing overall team and business productivity through effective resource and risk management.

HealthCrowd is a comprehensive engagement platform focused on the healthcare sector, designed to enhance patient interactions through unified, automated, and optimized communication strategies. The platform integrates healthcare expertise with advertising analytics to provide personalized engagement at scale, aiming to improve clinical quality and financial outcomes for healthcare organizations. By facilitating multimodal outreach, HealthCrowd enables its clients to drive healthy behaviors and increase consumer satisfaction while maintaining compliance. The company has been recognized by various programs, including Springboard Enterprises Life Sciences and Launch Silicon Valley, highlighting its innovative approach to patient engagement.

SmartAction LLC is a technology company that specializes in AI-powered customer self-service solutions through its cloud-based platform. Founded in 2002 and based in El Segundo, California, the company focuses on automating complex customer service communications across various channels, including voice, SMS text, chat, social media, and mobile. SmartAction's Intelligent Voice Automation (IVA) platform utilizes advanced natural language speech recognition and artificial intelligence to manage intricate customer requests, allowing call center agents to dedicate more time to meaningful interactions. By bridging the gap between traditional Interactive Voice Response (IVR) systems and human agents, SmartAction aims to enhance customer satisfaction and improve operational efficiency for enterprises, positioning itself for sustained growth in the customer service technology market.

Perspectium Corporation specializes in providing systems and application integration solutions for enterprises, focusing on real-time data replication and synchronization. The company offers several products, including Replicator for ServiceNow and Salesforce, which facilitate the seamless propagation of database objects from these platforms. Additionally, Perspectium provides ServiceBond for AWS, enabling integration between Amazon Web Services and ServiceNow, and Observer for monitoring ServiceNow performance. The platform is designed for high-performance, scalable, and secure data movement, supporting enterprise-wide analytics, business intelligence, and the training of AI models. Its capabilities also include archiving ServiceNow data to optimize storage costs and delivering no-code solutions for end-users. Founded in 2013 and headquartered in San Diego, California, with an additional office in London, Perspectium is committed to minimizing the strain on ServiceNow while managing extensive data transactions securely and efficiently.

BitTitan, Inc. is a technology company based in Bellevue, Washington, founded in 2006. It specializes in developing Software as a Service (SaaS) solutions for automated email and data migration. The company's flagship product, MigrationWiz, is a leading solution for migrating mailboxes, documents, and public folders across various platforms. Additionally, BitTitan offers MSPComplete, an IT services automation platform that enables IT professionals to streamline service delivery through one-click automation. With a focus on empowering IT service providers, BitTitan has successfully migrated over 13 million users to the cloud for 36,000 customers in 187 countries, supporting major cloud ecosystems such as Microsoft, Amazon, Google, and Dropbox. The company's strategic partnership with Shanghai Blue Cloud Technologies further enhances its service offerings in the market.

Docupace Technologies, Inc., established in 2002 and headquartered in Los Angeles, California, specializes in developing document management and workflow solutions for various industries, primarily serving the financial services sector in the United States. The company offers a cloud-based, integrated software suite, Docupace Platform, which enables financial services firms to digitize and automate their operations. This platform includes features such as client onboarding, document management, advisor transitions, and other services, aiming to reduce back-office expenses, improve efficiency, strengthen recruiting, and enhance the experience of advisors and their clients. Docupace's solutions are designed to simplify clients' processes, digitize data, and increase productivity and profits. The company also provides services like ePACS for system connectivity and a Capture Module for front-end document functionality. Docupace has strategic relationships with other industry players and has offices in Hanover, Maryland; West Des Moines, Iowa; and Las Vegas, Nevada.

Centage Corporation is a provider of automated budgeting and planning software solutions aimed at small to medium-sized organizations. The company's flagship product, Budget Maestro, facilitates forecasting, re-forecasting, financial consolidation, and reporting. Additionally, Centage offers Planning Maestro, a cloud-native platform that enhances financial intelligence and analytics, allowing businesses to manage their budgeting and reporting more effectively. Link Maestro further supports budgeting and planning, financial forecasting, and data integration. Centage's tools help eliminate the inefficiencies of traditional spreadsheet methods by synchronizing profit and loss statements, balance sheets, and cash flow reports, thus expediting decision-making processes. The company serves a diverse range of sectors, including construction, education, healthcare, and retail, and has over 10,000 users worldwide. Founded in 2001 and based in Natick, Massachusetts, Centage also provides implementation, consulting, training, and customer technical support services to enhance user experience.

LiquidPlanner, Inc. is a Seattle-based company that specializes in developing project management software solutions for technology teams globally. Founded in 2006, the company offers an automated scheduling and forecasting tool that enables users to plan and prioritize projects, assess the impact of changes across multiple projects, and evaluate associated resources and risks. Additionally, LiquidPlanner's collaboration features allow teams to share comments and documents, ensuring they remain updated on critical projects regardless of their location. The software provides predictive schedules and real-time visibility, enhancing overall team and business productivity through effective resource and risk management.

Celigo, Inc. specializes in cloud computing and application integration services, offering a range of tools designed to streamline business processes. Its SmartConnectors facilitate seamless connectivity between cloud applications, while its Integrator allows users to build and manage data imports and exports. The company also provides eTail 360, which integrates various sales channels with NetSuite, and Celigo University, a platform offering resources and training for users to enhance their integration skills. Additional services include lifecycle management and optimization for NetSuite, as well as IT solutions for order management, inventory tracking, and demand planning. Celigo serves various industries, including technology, manufacturing, and wholesale distribution, primarily in the United States, the United Kingdom, and the Middle East. Established in 2005 and headquartered in San Mateo, California, Celigo has formed strategic partnerships with notable companies such as NetSuite and Salesforce, positioning itself as a leader in the integration-platform-as-a-service market.

MediaPlatform, Inc. specializes in webcasting and video management solutions, offering a suite of products designed to enhance internal and external communications, training, and collaboration within organizations. Its key offerings include WebCaster, an enterprise live video streaming platform; SmartBridge, which facilitates real-time video collaboration and content management; and Video Business Intelligence, a dashboard that provides insights into the user experience during live streaming. Additional products include SmartPath for webcast distribution, SmartEdge as an enterprise content delivery network, and PrimeTime for managing video recordings and on-demand content. MediaPlatform also provides webcasting services for corporate communications and training across various sectors, including consulting, energy, finance, government, and technology. Founded in 2005 and based in North Hollywood, California, the company was previously known as Interactive Video Technologies, Inc. and rebranded in 2010. MediaPlatform has been recognized as a leader in enterprise video platforms and has received awards for its product line strategy.

Levels Beyond, Inc. is a software company based in Denver, Colorado, specializing in media management and workflow solutions. The company has developed the Reach Engine platform, which enables production teams and media manufacturers to efficiently find, organize, produce, and share digital media. This comprehensive platform facilitates video content creation and curation, while also providing cloud services that integrate seamlessly with existing media workflows. Levels Beyond offers a content management system that allows for publishing across multiple platforms, serving various sectors including media and entertainment, sports, marketing, and new media distribution. Founded in 2000, the company has established strategic partnerships, including one with Verizon Digital Media Services, to enhance its service offerings.

Limeade, Inc. is a software company that specializes in cloud-based employee experience solutions. Founded in 2006 and headquartered in Bellevue, Washington, Limeade operates in the United States, Germany, and Canada. The company offers an integrated technology platform that combines employee well-being, engagement, inclusion, and communication tools, catering to enterprise customers across various industries, including manufacturing, healthcare, government, financial services, and technology. Its offerings include Limeade Well-Being, Limeade EX, and Limeade Advanced Listening solutions, which aim to enhance workplace culture and foster strong connections between employees and organizations.

EdgeWave, Inc. is a software development company specializing in secure content management and policy compliance solutions, primarily serving North America. Headquartered in San Diego, California, EdgeWave offers a range of products, including the iPrism Web Security solutions, which protect networks from Internet-based threats and enforce corporate security policies. Its ePrism Messaging Security Suite features hosted email security, data loss protection, email encryption, email continuity, and secure email archiving to safeguard against spam, viruses, and data breaches. Additionally, EdgeWave provides the EPIC Security Assurance Service, which helps organizations identify and remediate security threats, as well as SecureUp, a cloud-based service for Microsoft Office 365 users. The company distributes its solutions through a network of partners, including resellers, Internet service providers, and original equipment manufacturers, catering to corporations, small and medium-sized businesses, governmental entities, and educational institutions. EdgeWave, previously known as St. Bernard Software, Inc., became a subsidiary of GoSecure, Inc. in August 2019.

LiquidPlanner, Inc. is a Seattle-based company that specializes in developing project management software solutions for technology teams globally. Founded in 2006, the company offers an automated scheduling and forecasting tool that enables users to plan and prioritize projects, assess the impact of changes across multiple projects, and evaluate associated resources and risks. Additionally, LiquidPlanner's collaboration features allow teams to share comments and documents, ensuring they remain updated on critical projects regardless of their location. The software provides predictive schedules and real-time visibility, enhancing overall team and business productivity through effective resource and risk management.

Levels Beyond, Inc. is a software company based in Denver, Colorado, specializing in media management and workflow solutions. The company has developed the Reach Engine platform, which enables production teams and media manufacturers to efficiently find, organize, produce, and share digital media. This comprehensive platform facilitates video content creation and curation, while also providing cloud services that integrate seamlessly with existing media workflows. Levels Beyond offers a content management system that allows for publishing across multiple platforms, serving various sectors including media and entertainment, sports, marketing, and new media distribution. Founded in 2000, the company has established strategic partnerships, including one with Verizon Digital Media Services, to enhance its service offerings.

Levels Beyond, Inc. is a software company based in Denver, Colorado, specializing in media management and workflow solutions. The company has developed the Reach Engine platform, which enables production teams and media manufacturers to efficiently find, organize, produce, and share digital media. This comprehensive platform facilitates video content creation and curation, while also providing cloud services that integrate seamlessly with existing media workflows. Levels Beyond offers a content management system that allows for publishing across multiple platforms, serving various sectors including media and entertainment, sports, marketing, and new media distribution. Founded in 2000, the company has established strategic partnerships, including one with Verizon Digital Media Services, to enhance its service offerings.

Anametrix is a marketing analytics platform that provides a real-time, cloud-based solution for analyzing the effectiveness of paid, owned, and earned media. Founded in 2010 and based in San Diego, California, the platform caters to Global 2000 B2C marketers, publishers, and agencies, enabling them to conduct ad hoc analyses of consumer search and engagement patterns alongside demographic and campaign activities. Anametrix offers capabilities to correlate consumer responses with corporate financial data, facilitating informed decision-making. It features multichannel analytics dashboards, historical reporting, and predictive analytics for enhanced forecasting. Additionally, the platform integrates online and offline enterprise intelligence technologies, allowing users to track, process, and visualize data from various sources into a unified reporting environment, thus providing actionable insights for businesses.

Limeade, Inc. is a software company that specializes in cloud-based employee experience solutions. Founded in 2006 and headquartered in Bellevue, Washington, Limeade operates in the United States, Germany, and Canada. The company offers an integrated technology platform that combines employee well-being, engagement, inclusion, and communication tools, catering to enterprise customers across various industries, including manufacturing, healthcare, government, financial services, and technology. Its offerings include Limeade Well-Being, Limeade EX, and Limeade Advanced Listening solutions, which aim to enhance workplace culture and foster strong connections between employees and organizations.

Del Mar DataTrac, operating as Del Mar Database, specializes in providing comprehensive mortgage lending solutions aimed at small to medium-sized lenders. The company's flagship product, DataTrac, centralizes operational data to streamline the mortgage lending process. Complementing this are several modules, including WebTrac, which offers an internet-based interface for originators to establish operational standards, and DocumentTrac, an electronic document management system that facilitates the imaging, archival, retrieval, and distribution of loan-related documents. Additionally, Del Mar DataTrac provides GuideTrac, which assists mortgage bankers in managing investor product and underwriting guidelines, and CommissionTrac, designed to enhance the recruitment and retention of loan originators. BusinessTrac offers web-based access to performance metrics, while the Vendor Services Platform enables seamless data integration for service ordering.

Mercent is a technology company based in Seattle that specializes in online marketing solutions for retailers. Founded by former Amazon.com professionals, Mercent provides a hosted performance marketing software known as Mercent Retail™. This platform serves as a comprehensive integration point between retail management systems and various online channels, allowing retailers to automate, measure, and optimize their merchandising campaigns. Its services are aimed at helping large brand-name retailers, such as 1-800-Flowers, the Home Shopping Network, and L'Occitane USA, to effectively reach and convert online shoppers. Mercent supports a variety of purchasing destinations, including major e-commerce platforms, search engines, and social shopping sites, enabling retailers to enhance their paid search and display advertising efforts. The company is venture-funded and has established itself as a leader in the field of online retail marketing.

Halo BI offers a platform for self-service supply chain planning and data discovery, allowing organizations to optimize their entire supply chain for increased revenue, competitive advantage, and customer satisfaction. Through innovative technology and data analysis, sales, operations, manufacturing, and finance managers can easily access accurate insights from various data sources to make informed decisions. Halo's scalable platform includes pre-packaged solutions with alerts, what-if modeling, dashboards, and predictive analytics, enabling faster and more precise supply chain planning for improved agility and performance.

Accordent Technologies is a provider of digital media and online communication solutions tailored for enterprise needs. The company offers a range of services designed to create, distribute, manage, and measure online communications and multimedia presentations. Its Media Management System facilitates the management of presentations alongside various video and audio conferencing tools. Additionally, Accordent's Enterprise Video Management platform enables organizations to capture and archive rich media content directly from the desktop. This comprehensive approach addresses the requirements of diverse stakeholders within the enterprise, including executives, IT personnel, and media services departments, as well as external audiences.

LocationSmart is a leading provider of cloud-based location services, headquartered in Carlsbad, California. Founded in 1995, the company specializes in geolocation solutions for various industries, including gaming, IoT asset management, and transportation. Its services are designed to ensure geolocation compliance in sectors such as Daily Fantasy Sports, online poker, and online casinos. LocationSmart operates a comprehensive location platform that supports a wide range of connected devices and networks, enabling businesses to enhance customer engagement, operational efficiency, and security through real-time location data. The company's offerings include location determination based on IP addresses, cell or Wi-Fi IDs, and mobile app SDKs, along with messaging services for geo-enabled communication. With a focus on privacy and consent management, LocationSmart aims to protect user data while providing companies with actionable insights to optimize their operations. The company serves a diverse clientele, from startups to Fortune 500 companies, and has established itself as a significant player in the global location services market.

Del Mar DataTrac, operating as Del Mar Database, specializes in providing comprehensive mortgage lending solutions aimed at small to medium-sized lenders. The company's flagship product, DataTrac, centralizes operational data to streamline the mortgage lending process. Complementing this are several modules, including WebTrac, which offers an internet-based interface for originators to establish operational standards, and DocumentTrac, an electronic document management system that facilitates the imaging, archival, retrieval, and distribution of loan-related documents. Additionally, Del Mar DataTrac provides GuideTrac, which assists mortgage bankers in managing investor product and underwriting guidelines, and CommissionTrac, designed to enhance the recruitment and retention of loan originators. BusinessTrac offers web-based access to performance metrics, while the Vendor Services Platform enables seamless data integration for service ordering.