Airstack is a developer of an artificial intelligence-powered platform that facilitates access to on-chain data across multiple projects and blockchains. The company organizes decentralized application transactions into virtual stacks of data, which enables developers to easily query and incorporate both web3 on-chain data and related off-chain data into their applications. This streamlined access to information helps enhance the development process in the evolving landscape of decentralized technologies.
Buymed operates a digital pharmaceuticals distribution platform in Vietnam, known as Thuocsi.vn. Founded in 2018 and based in Ho Chi Minh City, the platform supplies a wide range of healthcare products, including medicines, cosmetics, medical devices, and supplements. It serves over 1,000 pharmacies and clinics across the country, offering detailed product information such as pricing and active ingredients. Additionally, Thuocsi.vn features a communication network that provides important updates, including product recalls. The company is recognized as a successful startup in the medical technology sector, attracting young talent eager to integrate advanced technology into healthcare solutions.
Buymed operates a digital pharmaceuticals distribution platform in Vietnam, known as Thuocsi.vn. Founded in 2018 and based in Ho Chi Minh City, the platform supplies a wide range of healthcare products, including medicines, cosmetics, medical devices, and supplements. It serves over 1,000 pharmacies and clinics across the country, offering detailed product information such as pricing and active ingredients. Additionally, Thuocsi.vn features a communication network that provides important updates, including product recalls. The company is recognized as a successful startup in the medical technology sector, attracting young talent eager to integrate advanced technology into healthcare solutions.
Initial Coin Offering in 2022
TokenScript is a new tokenization standard that will deliver a more integrated web. A token-centric middleware that connects the scale of Web2 with the promise of Web3.
XLD is a fintech company focused on providing decentralized financial services primarily for mobile prepaid users in emerging markets. The company aims to transform the prepaid airtime sector by offering an inclusive financial platform that modernizes the delivery of financial services. Utilizing decentralized technology, XLD's infrastructure enables users to access simple and reliable financial tools, allowing them to earn tokens and seamlessly convert their cryptocurrency into fiat currency and other applications. Through its innovative approach, XLD seeks to empower users in underserved regions by enhancing their financial capabilities.
Polymer Labs is building the fabric of web3. We're working on an IBC based multi-cluster routing/roll-up protocol providing E2E IBC connectivity across ecosystems.
Jambo is building the Web3 super app that will educate, bank and entertain the continent. Jambo aims to pioneer the largest, most influential Web3 user acquisition portal across the continent and serve as the bridge between Africa and applications from around the world seeking to tap into the African market. The opportunity here is immense. We have a long-term vision of realizing financial prosperity for Africans.
Fluence is an open-source, public, blockchain-based decentralized database platform. It connects computing devices into the network running managed database services and generalized backends, all the while using a cryptographic token as a digital payment system.
Pace is an online payment platform that allows users to shop for more with no interest or hidden fees. The platform lets shoppers take charge of their spending without giving up on the things they need or deserve. It turns purchases into 3 interest-free installments that give shoppers the breathing space to buy now.
Kyro is a developer of a Web 3 building platform that facilitates the creation of applications for crypto marketplaces. The platform supports multiple blockchain networks and caters to various stakeholders, including marketplaces and intellectual property owners. It enables users to mint, launch, and scale storefronts and decentralized organizations, while also fostering the creation of on-chain value through applications that enhance secondary sales of crypto assets. Additionally, Kyro provides a comprehensive set of infrastructure services that empower developers and partners to efficiently create and manage distributed applications. Through its user-friendly tools and extensible APIs, Kyro aims to accelerate the development of next-generation applications and promote wider adoption of cryptocurrencies and digital assets.
Airwaive connects wireless service providers with home & business owners.
Pluang is a financial technology application that opens public access opportunities to financial products easily and affordably. The company offers a gold savings product that allows investments starting from 0.01 grams and provides users with real-time liquidity and peace of mind as the gold is kept in a government-backed institution through the official Indonesian commodities exchange. Founded in 2016, Pluang is headquartered in Jakarta, Indonesia.
Play It Forward is a one-of-a-kind hybrid of a guild management platform and a large-scale scholar guild.
Assembly uses Iota's feeless foundation layer as an immutable trust to alleviate the limits of current scaling methods.
YGG SEA is a sub-decentralized autonomous organization (subDAO) of the play-to-earn blockchain game YGG. The YGG SEA will be based on smart contracts built on the Etherum blockchain.
TheBank.Vn provides an online financial consultancy website in Vietnam. Its platform compares products, such as credit cards, loans, savings, and insurance to provide financial advisory services; and connects customers with experts and counselors of banks and insurance companies in Vietnam. The company was founded in 2014 and is based in Hanoi, Vietnam.
Evermos is a social commerce startup that connects resellers-to-brands to consumers via platform to sell everyday Muslim products in Indonesia. Founded in November 2018, by utilizing the reseller program, Evermos incentivizes individuals to share the provided products on their messaging application or social media. Allowing the reseller to own a business or online store without requiring operating capital and complex e-commerce system. Evermos focuses on bringing the everyday needs for every Moslem, by providing halal products in various verticals, including fashion, food, cosmetics, home appliances, and business opportunities that comply with Sharia laws.
Pluang is a financial technology application that opens public access opportunities to financial products easily and affordably. The company offers a gold savings product that allows investments starting from 0.01 grams and provides users with real-time liquidity and peace of mind as the gold is kept in a government-backed institution through the official Indonesian commodities exchange. Founded in 2016, Pluang is headquartered in Jakarta, Indonesia.
Evrynet is a developer of an innovative financial services platform that facilitates the creation of centralized and decentralized finance (CeDeFi) applications. The company utilizes blockchain technology to offer foundational financial templates, allowing developers and businesses to construct complex financial functions and decentralized finance applications. Its platform incorporates smart contracts, which enable users to create financial applications that seamlessly interact with various leading blockchains. By providing this infrastructure, Evrynet empowers individuals and enterprises to build a wide range of financial solutions, enhancing interoperability within the financial ecosystem.
Miaoshou Doctor is a healthcare service platform for building an online communication service platform between patients and doctors. It helps healthcare professionals and patients to manage post-diagnosis outcomes and allows doctors to actively follow up with their patient's health through additional counseling and prescriptions. Tao He and Daoliang Han founded the company in 2015 and is based in Beijing, Beijing.
TaniHub is a B2B agriculture marketplace that connects farmers with food, hotel, restaurant, and catering business people. It offers an e-commerce platform for agricultural products and empowers local farmers by providing market access and financial access. Through TaniHub, local farmers can sell their crops to individuals as well as micro, small, and medium enterprises (MSMEs) in various regions. Headquartered in Jakarta, Jakarta Raya, co-founders Ivan Arie Sustiawan, Eka Pamitra, Michael Sugianto, Miftahul Choiri, Wahyu Setyo Nugroho, Wawan B. Setyawan, and William Setiawan founded it in 2015.
Amartha is a financial technology company that connects micro and SME business partners with investors.
PT HaloDoc is a digital healthcare platform based in Jakarta, Indonesia, founded in 2016. It connects patients with a network of 19,000 licensed doctors and 1,000 certified partner pharmacies through its services. Users can engage with medical professionals via video calls, voice calls, and chat, facilitating real-time online consultations. The platform also allows patients to order laboratory tests that can be conducted at home and helps them locate nearby hospitals and clinics. Additionally, HaloDoc provides access to licensed medical laboratory services and a medical delivery service known as ApotikAntar, further enhancing the convenience and accessibility of healthcare for its users.
XINGYUN GROUP is a comprehensive services platform for global commodities in China, devoting to providing global channel operation, distribution, and supply chain services to brands, retailers, and international trade practitioners.
Assembly uses Iota's feeless foundation layer as an immutable trust to alleviate the limits of current scaling methods.
TaniHub is a B2B agriculture marketplace that connects farmers with food, hotel, restaurant, and catering business people. It offers an e-commerce platform for agricultural products and empowers local farmers by providing market access and financial access. Through TaniHub, local farmers can sell their crops to individuals as well as micro, small, and medium enterprises (MSMEs) in various regions. Headquartered in Jakarta, Jakarta Raya, co-founders Ivan Arie Sustiawan, Eka Pamitra, Michael Sugianto, Miftahul Choiri, Wahyu Setyo Nugroho, Wawan B. Setyawan, and William Setiawan founded it in 2015.
Lightnet is the next-generation financial network that is built on the true interoperability concept by bridging between existing banking rail and non-bank agent network to provide efficient and instantaneous transactions.
Lightnet is bidding to take on the trillion-dollar remittance market, starting with the millions of unbanked migrant workers currently using what it calls outdated, costly and fragmented services in major Southeast Asian markets.
Ruangguru is the largest technology company in Indonesia focused on education-based services, serving over 6 million users and employing more than 150,000 teachers across 100 subject areas. Founded in 2014 by Belva Devara and Iman Usman, Ruangguru aims to enhance the quality of education in collaboration with local governments, having partnered with 32 out of 34 provincial governments and over 326 municipalities and districts in the country. The platform offers a range of services, including subscription learning videos, a private tutoring marketplace, on-demand tutoring, and online exam tryouts. It also provides an online marketplace that connects students with private tutors, covering various subjects and skills, from standardized test preparation to music and computer courses. Through its Learning Management System, Ruangguru facilitates easy access to educational materials, enabling students to track their progress and prepare effectively for exams.
Shanghai Kedu Healthcare Technology Co., Ltd. manufactures medical equipment. Its services, includes medical device management, discipline construction management, and supply chain management. The company was established in 2006 and is based in Shanghai, China.
HappyEasyGo is an India based local Online Travel Company. We are providing best air tickets and hotels with the lowest Price. Now you can book various airline tickets such as IndiGo, Jet airways, Go air, Spice Jet, air Asia, Vistara and Air India. We also provide you updated and verified Happy Easy Go instant discount hotels and special offers on flight tickets.
Amartha is a financial technology company that connects micro and SME business partners with investors.
HappyEasyGo is an India based local Online Travel Company. We are providing best air tickets and hotels with the lowest Price. Now you can book various airline tickets such as IndiGo, Jet airways, Go air, Spice Jet, air Asia, Vistara and Air India. We also provide you updated and verified Happy Easy Go instant discount hotels and special offers on flight tickets.
Ruangguru is the largest technology company in Indonesia focused on education-based services, serving over 6 million users and employing more than 150,000 teachers across 100 subject areas. Founded in 2014 by Belva Devara and Iman Usman, Ruangguru aims to enhance the quality of education in collaboration with local governments, having partnered with 32 out of 34 provincial governments and over 326 municipalities and districts in the country. The platform offers a range of services, including subscription learning videos, a private tutoring marketplace, on-demand tutoring, and online exam tryouts. It also provides an online marketplace that connects students with private tutors, covering various subjects and skills, from standardized test preparation to music and computer courses. Through its Learning Management System, Ruangguru facilitates easy access to educational materials, enabling students to track their progress and prepare effectively for exams.
Lifetrack Medical Systems is a health-tech company that has created the LifeSys™ platform, a scalable and distributed medical imaging software aimed at enhancing access to healthcare in emerging markets. This innovative system enables large healthcare chains, public health systems, and radiology group practices to efficiently manage and distribute medical images, improving operational efficiency while minimizing costs. By addressing the specific needs of regions with limited resources, Lifetrack seeks to provide simple and intuitive solutions for the healthcare ecosystem, particularly in medical imaging. The company has established a global presence, serving customers in the United States, Philippines, Indonesia, India, Singapore, Vietnam, Thailand, the UK, and Nigeria. Lifetrack has secured multiple regulatory approvals, including US FDA 510(k), CE Mark, and ANVISA registration, and holds two patents from the United States Patent Office.
PT HaloDoc is a digital healthcare platform based in Jakarta, Indonesia, founded in 2016. It connects patients with a network of 19,000 licensed doctors and 1,000 certified partner pharmacies through its services. Users can engage with medical professionals via video calls, voice calls, and chat, facilitating real-time online consultations. The platform also allows patients to order laboratory tests that can be conducted at home and helps them locate nearby hospitals and clinics. Additionally, HaloDoc provides access to licensed medical laboratory services and a medical delivery service known as ApotikAntar, further enhancing the convenience and accessibility of healthcare for its users.
ViSenze Pte. Ltd. is an artificial intelligence company specializing in visual technology software tailored for e-commerce and digital businesses. Founded in 2012 and headquartered in Singapore, with additional offices in San Francisco, London, New Delhi, and Beijing, the company offers ViSearch, a cloud-based tool that enables users to identify and search for images and products. Leveraging advancements in machine learning and computer vision, ViSenze provides solutions that allow online shoppers to find visually similar items through user-uploaded images or during their browsing experience on e-commerce platforms. The company's offerings extend to software development kits (SDKs) and a dashboard user interface for organizing search results, making their technology adaptable for web, mobile, and social media environments. ViSenze originated as a spin-off from NExT, a prominent research center established by the National University of Singapore and Tsinghua University. It has received investments from notable firms such as Rakuten Ventures, Walden International, and UOB Venture Management.
OkieLa is a developer of an online mobile application intended to to connect and learn to help users grow their businesses. The company's application provides shopping and selling on mobile and creates connection between the buyer and seller, enabling users to optimize what to do so they can focus more on their business.
Shanghai Lujiazui International Financial Asset Exchange (“Lufax”) is an online marketplace for the origination and trading of financial assets. Lufax was incorporated in September, 2011 in Shanghai with the support of Shanghai’s Municipal Government, and has grown into China’s largest internet finance company in less than four years. The company is an associate of China Ping An Group, the largest and most innovative non-SOE financial institution in China. Lufax’s number of registered users surpassed 7 million by February 2015, while the volume of online transactions grew more than 8 times year-on-year. Close to 50% of Lufax transactions are now handled via mobile. As a constant innovator and pioneer in the internet finance industry, Lufax has developed China’s most open, safe and convenient investment and financing platform. Investors come to Lufax for its broad product offering, diverse liquidity avenues and superior user experience. Asset owners look to Lufax to help them structure, price and place complex assets to investors in a credible and transparent manner. Lufax takes full advantage of the latest big data and IT technologies, and leverages the most advanced risk assessment models and risk control systems. Combined with its value proposition to customers, Lufax has a competitive edge which it believes cannot be replicated.
Yuanyu Radio is a leading radio broadcasting and advertising company based in Shanghai, China. It is recognized for its extensive network, featuring numerous branches and radio stations across various cities and regions. The company provides a comprehensive suite of services, including advertisement planning, production, placement, and market intelligence, catering to both domestic and global brands as well as 4A advertising agencies. With significant media resources at its disposal, Yuanyu Radio is positioned as a dominant player in the broadcast advertising sector, known for its high turnover and broad client base.
Ruangguru is the largest technology company in Indonesia focused on education-based services, serving over 6 million users and employing more than 150,000 teachers across 100 subject areas. Founded in 2014 by Belva Devara and Iman Usman, Ruangguru aims to enhance the quality of education in collaboration with local governments, having partnered with 32 out of 34 provincial governments and over 326 municipalities and districts in the country. The platform offers a range of services, including subscription learning videos, a private tutoring marketplace, on-demand tutoring, and online exam tryouts. It also provides an online marketplace that connects students with private tutors, covering various subjects and skills, from standardized test preparation to music and computer courses. Through its Learning Management System, Ruangguru facilitates easy access to educational materials, enabling students to track their progress and prepare effectively for exams.
OurCrowd Ltd. is a venture capital firm founded in 2013 and headquartered in Jerusalem, Israel, with additional offices across several countries. The firm specializes in early-stage investments, focusing on sectors such as healthcare, transportation technology, energy, and various technology companies, including fintech and cybersecurity. OurCrowd operates as a global venture investing platform, enabling accredited investors to access curated investment opportunities in emerging companies. It is recognized as one of the most active venture investors in Israel, where it carefully vets and selects companies for investment. In addition to providing capital, OurCrowd supports its portfolio companies throughout their lifecycle by offering mentorship, facilitating connections, and helping navigate follow-on funding rounds. The firm aims to invest in innovative solutions addressing urgent needs, particularly in healthcare and technology, and seeks to build a strong global network to enhance growth opportunities for its investments.
ViSenze Pte. Ltd. is an artificial intelligence company specializing in visual technology software tailored for e-commerce and digital businesses. Founded in 2012 and headquartered in Singapore, with additional offices in San Francisco, London, New Delhi, and Beijing, the company offers ViSearch, a cloud-based tool that enables users to identify and search for images and products. Leveraging advancements in machine learning and computer vision, ViSenze provides solutions that allow online shoppers to find visually similar items through user-uploaded images or during their browsing experience on e-commerce platforms. The company's offerings extend to software development kits (SDKs) and a dashboard user interface for organizing search results, making their technology adaptable for web, mobile, and social media environments. ViSenze originated as a spin-off from NExT, a prominent research center established by the National University of Singapore and Tsinghua University. It has received investments from notable firms such as Rakuten Ventures, Walden International, and UOB Venture Management.
HunterOn (猎上网) is a social headhunter recruitment platform focusing on medium and high-end job positions.
HunterOn is a product which is developed and operated by HunterOn Network Technology (Shanghai) Co., Ltd. About one thousands of enterprises have selected and managed headhunting service providers and have found the talents they needed fast and efficiently through HunterOn platform.
So far, the platform has more than 1,300 headhunting companies from all over the country and over 10 thousand headhunter consultants. These headhunting companies have successfully recommended nearly one thousand candidates at the platform and have gained good income.
OkieLa is a developer of an online mobile application intended to to connect and learn to help users grow their businesses. The company's application provides shopping and selling on mobile and creates connection between the buyer and seller, enabling users to optimize what to do so they can focus more on their business.
Appier Inc. is a technology company that specializes in artificial intelligence solutions to enhance customer engagement for enterprises. Founded in 2012 and headquartered in Taipei, Taiwan, Appier offers a range of AI-driven products, including Aideal, which aids in accelerating purchase decisions; AIQUA, a platform for proactive customer engagement based on user behavior; AIXON, a data science platform that enriches customer data for better audience insights and predictive modeling; and CrossX, an AI-powered advertising solution designed for optimal campaign performance. The company serves approximately 1,000 global brands and agencies, facilitating real-time bidding, programmatic media buying, and deep learning capabilities to help businesses target and retain customers effectively. Appier operates in 14 markets across Asia, including major cities such as Singapore, Kuala Lumpur, Tokyo, and Sydney.
ViSenze Pte. Ltd. is an artificial intelligence company specializing in visual technology software tailored for e-commerce and digital businesses. Founded in 2012 and headquartered in Singapore, with additional offices in San Francisco, London, New Delhi, and Beijing, the company offers ViSearch, a cloud-based tool that enables users to identify and search for images and products. Leveraging advancements in machine learning and computer vision, ViSenze provides solutions that allow online shoppers to find visually similar items through user-uploaded images or during their browsing experience on e-commerce platforms. The company's offerings extend to software development kits (SDKs) and a dashboard user interface for organizing search results, making their technology adaptable for web, mobile, and social media environments. ViSenze originated as a spin-off from NExT, a prominent research center established by the National University of Singapore and Tsinghua University. It has received investments from notable firms such as Rakuten Ventures, Walden International, and UOB Venture Management.
Bedo (贝多) is a Chinese mobile dating platform that provides locating, multimedia communication, dating, and community services. Launched by Peptalk Technologies (Suzhou) Ltd, users can find new friends, share their location and what they are doing, arrange events, and more. As of today, Bedo already has a hold on 11 million registered users and cover more than 100 cities in China.
Authentium, Inc. provides security software and services. It offers SafeCentral, a secure Internet that is designed to enable protected e-commerce; and Command Antivirus, an antivirus product. The company's technologies are used by software providers. Authentium, Inc. was founded in 1999 and is based in Palm Beach Gardens, Florida.
Authentium, Inc. provides security software and services. It offers SafeCentral, a secure Internet that is designed to enable protected e-commerce; and Command Antivirus, an antivirus product. The company's technologies are used by software providers. Authentium, Inc. was founded in 1999 and is based in Palm Beach Gardens, Florida.
MobiApps is a provider of hybrid terrestrial and satellite technologies for commercial communications. MobiApps converges wireless communications technologies such as 802.11, GPRS, CDMA, and satellite to provide global communications capabilities at a low marginal cost – allowing its customers to deploy state-of-the-art communications products across a number of industrial applications.
Amplus Communication specializes in the design and manufacture of advanced RF, microwave, and millimeter-wave communication products. The company offers a wide range of microwave and millimeter-wave wireless products and sub-systems, focusing on delivering affordable and quality solutions. Its product lineup includes sophisticated Phase-Locked Oscillators and Dielectric Resonator Oscillators, which operate across a frequency range of 0.5 to 24GHz. Leveraging extensive expertise in RF and microwave design, Amplus Communication serves as a comprehensive resource for clients by providing customized product development, sourcing, manufacturing, quality control, and customer service support.
Nanosys, Inc. specializes in developing and manufacturing quantum dot technology to enhance high-definition viewing experiences in the display industry. Founded in 2001 and based in Milpitas, California, the company offers a range of products, including Quantum Dot Concentrate material, quantum dot nanomaterials, and Quantum Dot Enhancement films. These products improve color performance and brightness in a variety of consumer electronics, such as tablets, televisions, smartphones, and automotive interiors. Nanosys' quantum dot technology is compatible with various display types, including LED-LCDs, OLEDs, and micro-LEDs, and has been integrated into over 20 million devices across more than 400 unique products. The company also explores applications of its nanotechnology in areas beyond displays, such as agriculture.
LGC Wireless, Inc. specializes in developing solutions for in-building wireless voice and data coverage, focusing on compact GSM and CDMA networks. The company provides distributed antenna systems and wireless LAN solutions, along with network systems tailored for public operators and equipment manufacturers. Its product offerings include modular services such as base station subsystems, network switching solutions, and wireless data support. LGC Wireless also delivers professional services that encompass needs assessment, design, site surveys, installation, project management, and maintenance. The company's solutions cater to a diverse range of sectors, including hospitality, corporate environments, government, healthcare, and sporting events. Founded in 1996 and headquartered in San Jose, California, LGC Wireless operates across North America, Latin America, Europe, and parts of Asia.
Aeluros was founded in June 2001, and as of October 2007 operates as the Physical Layer Products Group of Netlogic Microsystem's . Aeluros™ focus is on developing a portfolio of high speed PHY/SerDes products that leads the industry in price/performance. Aeluros' design expertise has resulted in the development of 10GbE PHY devices with the industry's lowest power consumption and SONET-caliber jitter performance in generic, high volume CMOS technology.
China Precision Technology Limited (中兴精密) is a company focused on manufacturing, supplying, and after-sales services of electronic resonator components. Its products include precision metal parts, microwave communication products. China Precision also caters to the connector industry and new energy technology industry, along with their accepted product development abilities and investments in research and development. China Precision Technology Limited owns the abilities of ""Integrated manufacturing"", combining precision mould design and development, precision stamping, precision injection molding, electroplate, precision cutting, and automatic assembly. Its clients are well known brands such as Sharp, Samsung, Sony, Panasonic, and more.
BCD Semiconductor Corp. markets and sells analog and mixed signal interface circuits. Its products include linear regulator interface circuits, AC/DC and DC/DC switching converters, standard linear interface circuits, motor drivers, and audio power amplifiers. BCD Semiconductor Corp. is based in Fremont, California. BCD Semiconductor Corp. operates as a subsidiary of BCD Semiconductor Manufacturing Limited.
Cyclacel Pharmaceuticals, Inc. is a clinical-stage biopharmaceutical company focused on developing oral therapies for cancer and other proliferative diseases. Founded in 1996 by Professor Sir David Lane, a pioneer in tumor suppressor biology, the company specializes in targeting cell cycle control mechanisms. Its oncology programs include CYC065, a cyclin-dependent kinase inhibitor currently in Phase I trials for solid tumors and chronic lymphocytic leukemia, and CYC140, a polo-like kinase inhibitor also in Phase I trials for advanced leukemias. Additionally, Cyclacel is advancing sapacitabine, an oral nucleoside analogue, through multiple studies, including a Phase III trial for acute myeloid leukemia and combination studies with other agents for patients with BRCA mutations. The company collaborates with the University of Texas MD Anderson Cancer Center to evaluate the safety and efficacy of its drugs in hematological malignancies, and has a partnership with ManRos Therapeutics for the development of oral seliciclib capsules for cystic fibrosis. Cyclacel is headquartered in Berkeley Heights, New Jersey.
GCT Semiconductor is a leading fabless semiconductor company that designs, develops and markets innovative integrated circuit solutions for the wireless communications industry. With its proven CMOS radio frequency (RF) and SOC expertise, GCT provides state-of-the-art CMOS RF transceivers and CMOS single-chip Satellite-DMB digital receivers and other SOC solutions serving 3G and 4G mobile handset manufacturers while reducing component cost, lowering power consumption and offering a smaller footprint.
Garuda Networks provides broadband access equipment.
Brightware, Inc. is a provider of automated, self-service assistance to customers through the Internet.