Vivtera is a global business transformation partner that specializes in providing business process outsourcing services to financial services, insurance, and fast-growing technology companies. The company aims to help its clients achieve a competitive edge by addressing business challenges and leveraging data insights. Through its tailored platform, Vivtera focuses on understanding the unique needs of its clients, enabling them to adapt to the evolving marketplace effectively.
Arise Virtual Solutions Inc., headquartered in Miramar, Florida, is a business process outsourcing (BPO) company that specializes in providing omnichannel customer support and outsourcing solutions. It serves a diverse clientele, including Fortune 150 and 500 companies, with services such as voice, email, live chat, and social media support, as well as technical assistance. The company also offers eCommerce outsourcing, which encompasses customer service, inbound sales support, order fulfillment, and loyalty programs, alongside healthcare outsourcing solutions for non-clinical and pharmaceutical support. Additionally, Arise caters to the telecommunications sector with services like mobile support, billing inquiries, and device troubleshooting. Its innovative cloud-based platform and network of independent contractors allow for scalable customer experience management across various industries, including retail, financial services, and travel. Founded in 1994 as Willow CSN Incorporated, the company rebranded to Arise Virtual Solutions in 2007, positioning itself as a pioneer in on-demand customer management technology.
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