Chime Solutions
Acquisition in 2023
Chime Solutions, Inc. is a Georgia-based provider of outsourced customer-contact solutions, established in 2013. The company specializes in a range of customer care services, including account management, appointment scheduling, benefits enrollment administration, help desk and technical support, sales assistance, and multi-lingual support. Chime Solutions also offers seasonal services to address short-term needs such as open enrollment and retail support, as well as solutions for unexpected events like data breaches and weather impacts. Additionally, the company provides on-demand staffing services through a mobile app to help clients manage staffing gaps. Chime Solutions serves a diverse clientele across various industries, including financial services, insurance, healthcare, and telecommunications, ensuring reliable and flexible business process outsourcing services.
Symbio
Acquisition in 2015
Symbio, Inc. is a provider of innovation, co-creation, and software development services catering to various industries, including automotive, finance, travel, media, retail, and gaming. Founded in 1994 and headquartered in San Jose, California, the company offers a range of services such as insight and strategy, design and research, productization, quality assurance, globalization, and systems management. With development centers across the United States, Europe, and Asia, Symbio serves over 400 clients globally, focusing on helping them optimize their operations and enhance profitability. The company has a strategic alliance with Cresense and operates as a subsidiary of VXI Global Solutions, Inc.