Webhelp
Webhelp is a professional services firm specializing in customer experience management. It offers contact center facilities, along with expertise in customer relationship management outsourcing for various industries such as automotive, fashion, healthcare, finance, and technology.
Top Stages
Past deals in Nicaragua
OneLink
Acquisition in 2021
OneLink is a business process outsourcing (BPO) company operating in North and Latin America, specializing in a range of services such as customer relationship management, sales, technical support, finance and accounting, logistics, and supply chain management. Founded in 2014 and headquartered in Ciudad de Guatemala, it has established operations in San Salvador, El Salvador; Managua, Nicaragua; and Bello, Colombia. Leveraging over two decades of experience from its partners in previous contact center initiatives, OneLink caters to clients across various sectors, including consumer goods, telecommunications, technology, travel, and leisure. The company is actively exploring opportunities for expansion into additional geographic markets.
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