Iris.TV
Acquisition in 2024
IRIS.TV, Inc. is a Los Angeles-based company that specializes in developing a cloud-based personalized video programming system designed to enhance user engagement and increase video views across multiple devices. Founded in 2009, the company offers a suite of products that include Adaptive Stream, which allows for real-time personalized streaming tailored to specific business and editorial guidelines, and Asset IQ, which automates data structuring and asset optimization. Additionally, IRIS Vision provides business intelligence and programming management tools. By leveraging artificial intelligence and machine learning, IRIS.TV automates the delivery of personalized content based on audience preferences and behaviors, thereby improving the viewing experience and operational efficiency for web, mobile, and over-the-top video distribution. The company's platform also facilitates video data connectivity for enhanced advertising outcomes and audience insights, making it a vital resource for publishers, advertisers, and content owners.
PeopleSupport
Venture Round in 2000
PeopleSupport, Inc., an offshore business process outsourcing (BPO) company, provides customer management, transcription and captioning, and additional BPO services through its centers in the Philippines, Costa Rica, and the United States. It offers customer service support services that are initiated by inbound calls and email from its clients' customers and address a range of questions regarding their account billing, changes in services, reservation changes, delivery updates on goods or services, complaint and issue resolution, and general product or service inquiries. The company also handles inbound calls from customers purchasing products and services from its clients, including travel reservations, financial transactions, telecommunications services, Internet services, and consumer products and services; collects consumer receivables in the financial services, telecommunications, and utilities industries; and handles troubleshooting calls and inbound telephone orders or inquiries. PeopleSupport's transcription and captioning services include both real-time and offline captioning of television, and film and classroom content for the healthcare and insurance, entertainment and education, and law enforcement markets. It also provides a range of additional BPO services, including credit application processing, mortgage processing, title searches, and data verification; conducts product and fraud detection; manages refunds, warranties, and applications; and conducts preparations for serving legal papers. The company serves primarily U.S.-based clients that operate within the travel and consumer, financial services, technology, telecommunications, healthcare, insurance, and media industries. PeopleSupport was founded in 1998 and is headquartered in Los Angeles, California.