Broadvoice

Broadvoice is a premier provider of hosted voice and data products in North America. Utilizing a nationwide fault-tolerant network, Broadvoice helps businesses improve efficiency while reducing overall costs. The company continuously designs and implements new features and services that allow companies to focus on growing their business. Broadvoice runs under several different brands, such as VOIP.com and PhonePower. Each catering to a separate demographic.

Kevin Connor

CFO

4 past transactions

GoContact

Acquisition in 2021
GoContact is a developer of advanced contact center software aimed at simplifying contact center management and enhancing interaction between users and technology. The company offers a comprehensive and integrated platform that includes features such as IPBX, IVR, inbound and outbound services, ticketing, chat, CRM, reporting, analytics, quality assurance, e-learning, SMS, and text-to-speech capabilities. By leveraging cloud-platform-as-a-service (CPaaS), contact-center-as-a-service (CCaaS), and artificial intelligence (AI), GoContact provides web-based solutions that cater to businesses in Portugal, Spain, Morocco, Angola, and Colombia. These solutions emphasize flexibility, scalability, usability, and resilience, ensuring that contact centers can respond effectively to their clients' needs.

YipTel

Acquisition in 2018
YipTel is a next-generation VoIP carrier that offers reliable and cost-effective communication solutions to organizations both nationally and internationally. Established in 1970, the company provides a range of services including VoIP solutions, audio and video conferencing, SMS/MMS texting, SD-WAN, and SIP dial tone. By leveraging cloud technology, YipTel enables businesses to communicate seamlessly across various platforms. Headquartered in Utah, YipTel has a long-standing commitment to enhancing connectivity for companies and organizations, ensuring they can effectively connect and communicate.

XBP

Acquisition in 2017
XBP Inc. provides broadband phone services that utilize a data network to deliver voice communications transformed into data packets. The company offers a range of business and residential plans, featuring tools such as virtual PBX, PRI/T1, call center functionalities, scheduled dialers, and phone data analytics. Its services cater to various sectors, including accounting, advertising, call centers, hospitality, insurance, legal, medical, political campaigns, and retail. Founded in 2012 and headquartered in Tustin, California, XBP operates as a subsidiary of BroadVoice, Inc. The company's telephony and contact center offerings focus on voice and data convergence, allowing communication over traditional and mobile phones, as well as VoIP-enabled devices, while providing deep reporting and analytics to help customers understand user behavior.
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