Broadvoice

GoContact is a developer of advanced contact center software aimed at simplifying the management of contact centers and enhancing the interaction between users and technology. The company offers a comprehensive and integrated platform that includes features such as IPBX, IVR, inbound and outbound services, scripts, ticketing, chat, CRM, reporting and analytics, quality assurance, e-learning, SMS, and text-to-speech capabilities. With a focus on leveraging cloud-platform-as-a-service (CPaaS), contact-center-as-a-service (CCaaS), and artificial intelligence (AI), GoContact delivers web-based solutions across several countries, including Portugal, Spain, Morocco, Angola, and Colombia. This approach provides contact center businesses with flexibility, scalability, usability, and resilience, ensuring they can respond effectively to the demands of their operations.

YipTel, established in 1970, is a Utah-based company that specializes in providing business communication solutions. It offers a range of services, including Voice over Internet Protocol (VoIP) solutions, audio and video conferencing, SMS/MMS texting, and Software-Defined Wide Area Network (SD-WAN) services. These services enable businesses to communicate effectively and efficiently using cloud technology. As of 2018, YipTel operates as a subsidiary of BroadVoice, Inc.

XBP Inc. is a telecommunications company based in Tustin, California, specializing in broadband phone services that facilitate voice communication through data networks. Founded in 2012, XBP offers a range of solutions for both business and residential clients, including virtual PBX, PRI/T1 connections, call center tools, scheduled dialers, and phone data analytics. The company serves various sectors such as accounting, advertising, hospitality, insurance, legal, medical, political campaigns, and retail. XBP is recognized for its telephony and contact center offerings that integrate voice and data convergence across traditional and mobile devices, emphasizing a high-quality user experience through proprietary communications software. As of 2017, XBP operates as a subsidiary of BroadVoice, Inc.

IKANO Communications, founded over a decade ago, is a prominent Internet service provider in the Intermountain West, specializing in private-label, wholesale, and retail Internet services. The company has established a strong reputation for delivering competitive pricing and high-quality services. IKANO offers a wide range of solutions, including wholesale DSL, hosted voice services, internet call center support, web and mail hosting, and billing services. By leveraging its ISP platform and partnerships with telecommunications companies, IKANO effectively supports organizations in enhancing customer acquisition, communication, and retention through their e-business initiatives. Notably, IKANO served as the official Data Networking Services Provider for the 2002 Olympic and Paralympic Winter Games, showcasing its capabilities in delivering robust data networking services.