Nextiva
Nextiva, Inc. is a provider of cloud-based business communication solutions, headquartered in Scottsdale, Arizona. The company offers a comprehensive suite of services, including a VoIP phone system, call center solutions with features such as automatic call distribution and IVR, and SIP Trunking, which allows businesses to utilize their existing phone systems without needing new equipment. Additionally, Nextiva provides Nextiva Connect for local and toll-free numbers, virtual faxing through Nextiva vFAX, and a unified communication platform called NextOS that integrates phone, email, chat, and SMS. The company also offers Nextiva Drive, a cloud storage solution for data management. With a customer-centric approach, Nextiva supports various industries, including finance, healthcare, and education, and serves over a million users annually, facilitating billions of interactions. Established in 2006, Nextiva operates as a subsidiary of UnitedWeb, Inc.
Thrio is a developer of an advanced Contact-Center-as-a-Service (CCaaS) platform that integrates Native Process Automation, Artificial Intelligence, and Omnichannel capabilities. This robust platform supports various communication channels, including SMS, chat, social media, email, and web interactions, as well as automated campaign management. Thrio's solution is designed to enhance customer engagement and improve operational efficiency through powerful automation rules, enabling clients to create effective workflows. The company's focus on providing a smart, secure, and flexible service distinguishes it in the competitive landscape of contact center solutions, allowing for comprehensive journey orchestration within a single, unified platform.
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