Tektronix Communications
Tektronix Communications has transitioned from its origins as a leader in telecom assurance and monitoring to become a comprehensive Telecoms Intelligence Provider. The company specializes in delivering end-to-end solutions that offer a multidimensional view of telecommunications networks. Its offerings are designed to provide in-depth insights into subscribers, the services and applications they utilize, the technologies they employ, and the network environments in which they operate. Additionally, Tektronix Communications provides test solutions for both landline and mobile networks, catering specifically to the needs of telecom companies.
Arantech
Acquisition in 2009
Founded in 1999, Arantech is a leading provider of Customer Experience Management (CEM) systems for communications service providers globally. The company's solutions transform how operators engage with customers and how internal organizations respond to customer needs. Arantech's CEM framework allows for real-time monitoring and management of the customer lifecycle, enhancing the overall brand experience at every interaction point. The company offers a comprehensive suite of services, including customer monitoring, network support, performance management, business intelligence, and reporting. Additionally, Arantech provides consulting, program management, customer support, maintenance, and training services, ensuring a holistic approach to customer experience and operational efficiency.
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