Alorica

Sanas is a real-time speech-understanding platform that modulates accents while preserving voices and emotions for natural interactions. The platform assists multilingual speakers with accent correction, allowing them to communicate effectively without language barriers. Sanas's technology is utilized by contact centers and enterprises to enhance communication, improve customer satisfaction, and reduce miscommunication.

Expert Global Solutions (EGS) is a global customer service organization, delivering leading outsourced solutions, for customer and financial care. Serving the world’s leading companies, EGS helps decision-makers delight their customers and deepen brand engagement. With revenues of $1.1B, EGS has over 40,000 employees in more than 70 locations across 11 countries. EGS customer care support services, delivered through voice, text, chat and email, span the customer management experience. From answering product-related questions and technical support, to up-selling and cross-selling, to social care. For financial care, EGS supports critical financial management functions, such as accounts receivable management, revenue cycle management, and order to cash.

West - Agent Services Businesses includes customer sales and lifecycle management, account services and receivables management businesses.

Ryla is Now Aloric Ryla has developed solutions from the simplest to the most complex customer contact interactions. There expertise in Customer Contact Management, Business Process Outsourcing (BPO), Crisis Response Management and On Demand Contact Center Technology has improved there clients' production, quality and revenue objectives.