Avtex Solutions

Aria Solutions Inc. is a provider of contact center software applications based in Calgary, Canada, with a subsidiary in Allen, Texas. The company specializes in enhancing customer engagement through the Genesys customer interaction management platform, where it operates as an authorized reseller. Aria offers a range of solutions, including IVR and speech recognition, routing, and workforce management applications, as well as its own software products like CIMplicity Desktop, a softphone designed for call center agents. With nearly 20 years of experience, Aria Solutions delivers customized contact center solutions tailored to various industries, including finance, insurance, telecom, retail, and government. The company also provides strategic consulting, technical support, and system integration services, utilizing its extensive industry knowledge to help clients optimize their customer interaction capabilities. As of October 2020, Aria Solutions operates as a subsidiary of Avtex Solutions, LLC.

Communications Products, Inc. is a technology integration company with extensive experience in designing, implementing and supporting the latest voice, data, and cabling solutions. As new innovations have continued to blur the line between voice and data communications, CPI has proven leadership in implementing converged technologies. We are a proactive advocate for emerging solutions that will help our clients gain a competitive advantage. With over 2 decades of experience in the separate and distinct worlds of: voice, data, and cabling, we are uniquely positioned to guide our clients as these technologies evolve. CPI helps companies create value for their customers. We do that by helping organizations maximize their potential through development of customer specific solutions that foster efficient and effective information management. CPI is headquartered in Indianapolis, Indiana and certified by the state as a Minority Business Enterprise

NuSoft brand created a trifecta of those nostalgic feelings with past customers, previous employees and those Microsoft folks that had worked with NuSoft. NuSoft was known as one of the leading premier Microsoft consulting firms in the world and boasted a list of prestigious accolades, including the distinction of being recognized by Microsoft as one of the top six custom developers in the world. From its inception in 1994, Dale Mansour lead NuSoft and its team of top consultants until he sold the highly profitable and respected company to RCM Technologies in 2008. Now, 10 years after NuSoft was sold, Atrio Systems purchased the rights to RCM’s Microsoft practice and the NuSoft brand. Dale has joined the Atrio’s ownership group, so he could once again share his talent and passion to lead the nation’s best Microsoft-certified consultants. Many of his old team members have joined him and the Microsoft offices are buzzing with excitement at the return of NuSoft. NuSoft is back and better than ever. Combined with Atrio Systems, a leading Dynamics 365 practice founded in 2001, NuSoft is now able to deliver true Digital Transformation consulting services across Microsoft cloud offerings, namely: Office 365, Azure and Dynamics365. NuSoft has the proven leadership of Dale Mansour, the technical talent, and the Microsoft support and experience to create and implement high-quality Microsoft-based solutions that will provide your company with a total transformation on how you sell, what you sell, how you work together, and how you operate.

Automated Voice & Data Solutions specializes in providing software-based communication systems, including IP-PBX, VoIP, and interactive voice response solutions. The company serves a diverse clientele, including government agencies, enterprises, and contact centers, by delivering tailored communication strategies that address evolving business needs. With a focus on enhancing customer experience, AVDS offers a range of services such as contact center design, custom application development, and network security. The firm's expertise in voice and data integration, combined with a highly trained and certified workforce, positions it to effectively tackle complex technological challenges and improve operational efficiency for its clients.

Adapt Telephony Services, LLC is a provider of unified business communications solutions specializing in contact center automation, enterprise IP telephony, and messaging services. Founded in 1997 and based in Oak Brook, Illinois, the company integrates a range of offerings including IP PBX solutions, Customer Interaction Center software, and Interaction Dialer for managing various communication channels such as phone calls, emails, and web interactions. Adapt has developed a Smart Suite of applications designed to enhance customer experiences, particularly for clients in the financial sector, including credit unions and banks. The company is recognized as a Gold Partner with Genesys, having been named its top partner for North America in 2017, and continues to leverage Genesys platforms to provide innovative solutions that also address fraud prevention. As of August 2018, Adapt operates as a subsidiary of Avtex Solutions, LLC.

QoS Telesys, a California-based contact center consulting firm. QoS Telesys focuses on designing and implementing contact center technologies that help clients more engage customers and enhance experiences. Leveraging the Genesys contact center technology portfolio, QoS Telesys creates customized contact center solutions that meet the unique needs of each and every client.

The Interactive Engineering Consortium, LLC, established in 2010 and headquartered in Arvada, Colorado, specializes in providing contact center solutions and consulting services. With a team of experienced engineers, the company focuses on designing, implementing, and supporting complex contact center architectures. It offers expertise in both on-premise and cloud contact centers, utilizing technologies from Genesys and Interactive Intelligence. The Interactive Engineering Consortium serves a diverse clientele, delivering a comprehensive range of services tailored to ensure success for organizations of all sizes. Since 2017, it has operated as a subsidiary of Avtex Solutions, LLC.

Integrated Access Solutions (IAS) provides full-service unified communications and contact center solutions. When communication are critical – when every single call, message, mention, and collaboration is important – IAS will consult on, architect, implement, and manage all of your communication needs.

For more than 15 years, Webfortis has been designing and building custom CRM systems for every industry. As a Microsoft Gold Partner, Webfortis is a nationally recognized thought leader in system integration and an expert in deploying software applications across the Microsoft product lines, including Office 365, SharePoint, Parature, Power BI, Dynamics Marketing, Social Engagement, and SQL Server.

Reliant CCS a company that was acquired by Avtexis in 2012.