ResultsCX provides customer experience management services across healthcare, telecommunications, media, and retail sectors. The company offers automation-enabled customer support, enrollment, acquisition, retention, and membership assistance, together with technical support and transaction processing services, helping clients improve efficiency, reduce costs, and strengthen brand loyalty.
Aucera is a global business that specializes in teleservices and outsourcing. It offers multi-channel customer and sales support, as well as back-office operations, to help its clients enhance sales, build customer loyalty, and improve call center efficiency. The company's approach emphasizes understanding and adapting to evolving customer needs, aiming to create seamless and simplified interaction experiences.
Huntswood
Acquisition in 2024
Huntswood is a specialist resourcing and consultancy firm that offers outsourced services to blue chip clients and government organizations. The company focuses on governance, risk, and compliance, particularly in regulatory conduct and financial crime. Its service offerings include business assurance, culture and people development, past business reviews, recruitment, and regulatory services. Huntswood serves a diverse range of sectors, including banking, energy, pharmaceuticals, insurance, life and pensions, wealth management, telecommunications, and various public sectors.
Zevas Communications
Acquisition in 2023
Zevas Communications is a privately owned company that specializes in providing customer contact solutions, both outsourced and in-house, for various businesses. The company offers a range of services, including inbound and outbound telesales, web sales, customer service, pre-sale lead generation, customer retention, and staffing services. By delivering these specialized services, Zevas aims to help its clients reduce costs, drive revenue, and enhance cash flow, allowing them to focus on their core business operations.
60K
Acquisition in 2022
Sixty K is providing a compelling alternative to the traditional BPO and contact centre outsourcing partner.
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