Cisco

IMImobile PLC is a provider of cloud communications software and solutions that help enterprises automate digital customer communications and enhance engagement. The company’s offerings include IMIbot.ai, a modular AI platform for automated conversational experiences; IMIchat, which consolidates various customer service channels; IMIcampaign, designed for multi-channel communication management; IMIconnect, an enterprise cloud communications platform; and MIsocial, which integrates audience content into live programming. Additionally, IMImobile offers IMInmx, a Platform-as-a-Service gateway for messaging, Textlocal for SMS services, and IMIdigital for mobile content deployment. The company serves a diverse range of industries, including telecoms, banking, healthcare, and retail, and operates globally with a presence in Europe, the Americas, the Middle East, Africa, and the Asia Pacific. Founded in 1999 and headquartered in London, IMImobile manages over 42 billion messages and 44 billion commerce transactions annually, employing over 1,100 staff across various international offices.

BroadSoft, Inc. is a prominent provider of software and services that empower telecommunications service providers to offer hosted cloud-based unified communications (UC) to enterprise customers across various regions, including North America, Europe, the Middle East, and Africa. The company's main products include UC-One, which integrates various communication and collaboration tools such as phone services, messaging, and video conferencing; Team-One, a solution for project management and collaboration; BroadSoft Hub, which connects real-time communications with cloud applications; and CC-One, a contact center solution for multi-channel customer interactions. BroadSoft's offerings are delivered through its BroadWorks application server and BroadCloud platform. The company also provides professional support services, including installation, project management, and training. Catering to over 500 telecommunications service provider customers, BroadSoft operates in more than 70 countries and serves many of the largest telecommunications carriers globally. Founded in 1998 and headquartered in Gaithersburg, Maryland, BroadSoft became a subsidiary of Cisco Systems in 2018.

Ubiquisys is a mobile communications company specializing in the design and development of communication devices for mobile operators and consumers. The company is recognized for its ZoneGate femtocell system, a compact plug-and-play device that connects to home or office broadband to deliver 3G coverage and support various mobile services. Ubiquisys has established itself as a leader in intelligent small cell technology, with its products deployed by over 70 operators globally. Additionally, the company provides solutions for the wireless-wireline convergence technology market, further enhancing its portfolio in the telecommunications sector.

ClearAccess offers advanced broadband CPE management solutions based on the TR-069 standard that address the growing need for automatic subscriber activation, remote CPE management, and new incremental revenue streams. The ClearVision Management System decreases operational expenses and customer churn by offering greater WAN/LAN support capabilities as well as increasing profitability through the delivery of new data services.

RingCentral is a cloud-based communication and collaboration platform that offers a comprehensive suite of services designed to enhance business operations. Its products include unified communications as a service (UCaaS), which integrates voice, messaging, video conferencing, and online meetings, enabling organizations to connect teams across various locations seamlessly. The platform caters to over 350,000 businesses worldwide, providing solutions that scale with enterprises as they grow. Key offerings include RingCentral Office, which combines a multi-extension business phone system with unlimited calling and fax functionalities, and RingCentral Glip, a unified team workspace that facilitates effective collaboration by centralizing communications and resources. Additionally, RingCentral provides an omnichannel contact center solution that enhances customer service interactions and supports efficient communication. The company also offers RingCentral Professional for managing virtual phone lines and RingCentral Fax for internet-based faxing, streamlining document transmission. Headquartered in Belmont, California, RingCentral was founded in 2003 and has received backing from several prominent investors.

Versly was acquired by Cisco on August 29, 2011. Versly enables collaboration right inside the applications you already use such as Microsoft Word, Excel, Powerpoint. It integrates seamlessly with email while also delivering the next generation web and mobile apps.

RingCentral is a cloud-based communication and collaboration platform that offers a comprehensive suite of services designed to enhance business operations. Its products include unified communications as a service (UCaaS), which integrates voice, messaging, video conferencing, and online meetings, enabling organizations to connect teams across various locations seamlessly. The platform caters to over 350,000 businesses worldwide, providing solutions that scale with enterprises as they grow. Key offerings include RingCentral Office, which combines a multi-extension business phone system with unlimited calling and fax functionalities, and RingCentral Glip, a unified team workspace that facilitates effective collaboration by centralizing communications and resources. Additionally, RingCentral provides an omnichannel contact center solution that enhances customer service interactions and supports efficient communication. The company also offers RingCentral Professional for managing virtual phone lines and RingCentral Fax for internet-based faxing, streamlining document transmission. Headquartered in Belmont, California, RingCentral was founded in 2003 and has received backing from several prominent investors.

WebEx, now part of Cisco, provides on-demand applications for collaborative business on the Web. These applications enhance high-touch business processes, such as sales and training, with Web-touch interactions. As an on-demand provider, WebEx facilitates both internal and external collaboration. Applications are delivered over the WebEx MediaTone Network, a global network specifically designed for the highly secure delivery of on-demand applications. WebEx applications support multipoint video conferencing, Web conferencing, telework and application remote control.

Audium specializes in creating advanced service environments for next-generation call center applications. The company gained recognition in the telecommunications sector for its innovative solutions that enhance customer interactions and streamline operations within call centers. In 2006, Audium was acquired by Cisco, further solidifying its position in the industry and expanding its reach through Cisco's extensive resources and network.

Jahi Networks

DynamicSoft provides carrier-class infrastructure software for packet-based wireline and wireless communications networks. The company's infrastructure solutions enable carriers and communications application service providers to deploy telephony applications and converged services over Internet protocol-based networks. Its dynamicsoft Service Engine allows mobile carriers to deliver voice and data services over packet network, as well as provides a migration path to various IP 3G network environments; supports various services, such as voice, multimedia messaging, instant messaging, and presence; and consolidates common functions, which include customer data storage, authentication, authorization, provisioning, and service interaction. The company was founded in 1998 and is based in East Hanover, New Jersey.

Latitude Communications provides enterprise voice and Web conferencing solutions. Its MeetingPlace system allows companies to conduct virtual meetings and thereby extend decision-making processes across the disparate geographic locations of participants. With MeetingPlace, participants can schedule and attend a meeting; view, share, and edit documents; and record and play back meeting content. Attendees can participate in a meeting using widely available communications devices, such as telephones, cellular phones, laptop computers, and desktop computers.

Response Networks offer business communications solutions designed to speed your Response to your clients, partners and prospects.

Vovida Networks develops a Linux based communications infrastructure company and the global pioneer of open source telephony. Acquired by Cisco in 2000.

Ensemble Communications develops wireless infrastructure equipment for high-speed local broadband access applications.

IPmobile is a new, wireless communications infrastructure company focused on transforming raw radio capacity into managed, cost-efficient, and IP service-ready bandwidth. Using IPmobile's solutions, network operators and service/content providers will be able to profitably extend wireline VPN, service guarantees, provisioned QoS, premium content delivery, VoIP, and multicasting capabilities over the air. The Company's air intelligent technology has wide applicability for current cellular/PCS and fixed wireless markets, and for next generation IP-based wireless/mobility networks.

Ubicom develops communications and media processor (CMP) and software platforms that address the unique demands of real-time interactive applications and multimedia content delivery in the digital home. The company provides optimized system-level solutions to OEMs for a wide range of products including wireless routers, access points, VoIP gateways, streaming media devices, print servers and other network devices. Ubicom's unique multithreaded processor design, real-time operating system, and application-level solutions combine to ensure a high-quality user experience with unprecedented ease of use. Ubicom is a venture-backed, privately held company with corporate headquarters in Sunnyvale, California.

Noochee's suite of software applications enables telecom service providers to proactively manage the presentation.

Spanlink Communications, Inc. provides business communications technology and network integration solutions in the United States and internationally. It offers packaged applications, such as Spanlink Courtesy Callback that improves customer satisfaction and agent utilization rates; Customer Survey Manager, which provides users with a solution for creating, launching, and managing automated customer feedback surveys; Spanlink Top Customer that enables users to give designated customers attention; and SolutionWatch, an enterprise-grade application monitoring and systems reporting tool to provide alerts on flaws in the voice and data network. The company also provides CentralControl, a system management product that provides the multi-tenancy to manage voice network, enables senior level control at the data center, and provides access for routine changes at the edge; and IVR toolkits for unified customer voice portal, unified contact center enterprise, and unified contact center express platforms. In addition, it offers analysis, design, implementation, validation, launch, transition, and support services; consultative and assessment services, such as solution value analysis, voice readiness assessment, recording studio, reporting assessment, simulation testing, and post-deployment assessment services; and planning, migration, and support services. Further, Spanlink Communications provides contact center solutions, such as unified communications, unified customer contact, and network systems solutions; and interactive intelligence solutions, including enterprise IP telephony, contact center, hosted and on-premise contact center, and business process automation solutions. The company integrates unified communications, customer interaction, workforce optimization, and system management products that exploit the benefits of VoIP network infrastructures. Spanlink Communications, Inc. was founded in 1988 and is based in Minneapolis, Minnesota.

Worldwide Data Systems is a leader in consulting and engineering services for converged data and voice networks.

WebLine Communications provides simultaneous Web-based information and real-time personal interaction by allowing customers to contact corporate call centers via their computer while browsing a site or Intranet. Webline became part of Cisco's Applications Technology. The company was founded in 1996 and is based in Burlington, Massacheusetts.

TransMedia Communications provides 'media-aware' voice-over-packet-network (VOPN) switch that bridges the gap between high-performance Internet/packet (IP/ATM) network and traditional public switched telephone network (PSTN) communications to provide lower cost services and enable high-impact customer services. The company was founded in 1998 and is based in San Jose, California.

Amteva provides IP-based Unified Communications middleware that consolidates voicemail, e-mail and fax on a single IP network, accessible independent of location, time or device.

GeoTel Communications Corporation operates as a global provider of customer-interaction software solutions for mission-critical call center applications. The company's computer telephony integration products create an enterprise-wide customer-interaction platform by integrating multivendor networks, automatic call distributors, voice response systems, databases, desktop applications, and other resources. Solutions are provided for single-site, multisite, and network service provider deployments. The company is based in Littleton, Massachusetts.

LightSpeed International develops leading-edge voice protocol conversion and intelligent call control software which enables signaling to be transmitted among diverse sets of voice protocols and applications.

Crescendo Communications, Inc. provides FDDI-speed LAN over unshielded copper twisted pair wires.