Civica

Civica is an information technology and software development company that specializes in providing digital solutions and managed services primarily for the public service sector. The company develops cloud-based enterprise software that includes a range of applications such as management software, case management, and repair management. Additionally, Civica offers services like citizen service portals, workflow and document management, and income management, enabling organizations to modernize and improve their core activities. Through its innovative solutions, Civica aims to enhance efficiency and transform operations for its clients in education and public services.

Richard Fiddis Ph.D

Executive Director - Asia Pacific

Lee Perkins

CEO

22 past transactions

Calibrand

Acquisition in 2021
Calibrand provides software applications and services to organizations in a range of market sectors.

Ntropy Data

Acquisition in 2021
Ntropy data is a provider of innovative software-as-a-service platform for community and stakeholder engagement.

Equiniti - HR and payroll business

Acquisition in 2020
Equiniti - HR and payroll business is to improve the efficiency of payroll processes, reduce costs, and deliver an assured payroll experience for employees.
Warwick International Computing Systems is a specialist occupational health, and health & safety software provider. Warwick International promotes and supports a healthier workforce with innovative Occupational Health and Health & Safety software.

Asset Edge

Acquisition in 2019
Asset Edge specialises in developing fully mobile software solutions, including the “Reflect” Inspection and Maintenance Management System.

TranSend Solutions

Acquisition in 2019
TranSend Solutions is a provider of delivery management software to organisations with complex logistics and transport requirements. TranSend specialise in Supply Chain Delivery Management solutions; route planning and electronic proof of delivery (ePOD) with intelligent workflow that presents drivers with drop-specific delivery instructions by customer, stop, contract and product type.

Trac Systems

Acquisition in 2018
Trac Systems operates as a specialist e-recruitment software provider. Trac Systems provides cloud software and related services for the complete recruitment process, from advertising vacancies and managing applications to on-boarding and induction.

Electoral Reform Services

Acquisition in 2018
Electoral Reform Services administers and supplies ballots and election services to various kinds of companies and membership organizations. The company also provides voting scrutiny, election, and voter registration services. Its services include digital democracy; auditing and verification services; ballots, elections, and referendums; AGM and proxy voting; independent assessor surveys, data, and response handling; design, print, and secure mailings; returning officer function; fee collections, appeals, and donations; and household enquiry form.

iCasework

Acquisition in 2018
iCasework Limited, established in 1998 and based in London, specializes in designing and developing case management software. As a subsidiary of Civica UK Limited since October 2018, the company focuses on transforming case management processes for public bodies and large organizations. iCasework's software is cloud-based and caters to a diverse range of users, including contact center agents and case workers. It centralizes case records, allowing for efficient data capture and management from multiple channels while ensuring compliance with regulations such as GDPR. The software supports effective case handling, performance analysis, and trend identification, all aimed at enhancing customer service delivery. With over 25 years of experience, iCasework's founders emphasize the importance of intuitive user experience and consistent data collection, enabling clients to streamline their case management practices and drive continuous improvement.

Carelink

Acquisition in 2018
Carelink+ is the only independent Australian solution for the community services sector. The carelink+ suite of products has grown organically to become the sector’s first choice client management system.

Visionware Ltd.

Acquisition in 2018
Visionware Ltd. is a provider of innovative master data management (MDM) solutions for local, regional and state government and healthcare. Its products and services deliver to organizations a complete, single view of their customers, enabling more efficient data-driven processes and intelligent automation.

Nationwide Retail Systems

Acquisition in 2018
NRS is an established provider of integrated payment solutions notably for the education sector where it is the market leader in cashless catering systems. The company has more than 2,000 installations with local authority, school and college customers, providing services for over 1 million students and staff on a daily basis, with a growing presence in other sectors from health to hospitality.

OneStep Solutions LLP

Acquisition in 2018
OneStep Solutions LLP provides cloud-based application software and related services to support the complete debt recovery process. OneStep offers a comprehensive integrated platform including client web portal, mobile solutions for field agents and online payments. It has continued to grow over recent years, securing new contracts with commercial enforcement firms and local authorities.

Carval Computing

Acquisition in 2017
Carval Computing provides the HR Unity software range together with outsourced payroll bureau services. The company’s commitment to the continuous development of people and products has underpinned its position as a respected and well-established partner for customers with a growing base throughout the UK.

SFW Ltd.

Acquisition in 2016
SFW Ltd. is a British technology company which provides design-driven digital services for the public sector. Best known for creating new digital services, CRM-based systems, intranets and document management systems, SFW provides end-to-end services from discovery and design to application development and management, together with off-the-shelf products including SFW Plaza, a Microsoft® Office 365 based hosted intranet solution for the public sector.

Norwel Computer Services

Acquisition in 2016
Based in Cheadle, Norwel specialises in application software and related services for the legal sector, supplying more than 60 customers in both public and private sectors. Its products for legal practice and case management, including cloud-based software-as-a-service (SaaS) solutions, are used by customers to automate day-to-day processes for improved services and increased productivity.

Web Technology Group

Acquisition in 2015
Web Technology Group is a technology consultancy and solutions provider for UK government.

Asidua

Acquisition in 2014
Asidua operates as a software consultancy and services company. It offers information technology software and embedded telecommunication consultancy services in the areas.

Coldharbour Systems

Acquisition in 2014
Coldharbour Systems has designs and develops financial management solutions for private and charitable care providers. Coldharbour Systems, based in Bristol, specialises in application software and related services for the UK care sector. It is a provider of financial, accounting, staff and care management systems, with more than 160 customers across residential, community, and nursery healthcare services.

Corero Business Systems

Acquisition in 2013
Corero Business Systems is specialises in application software and related services primarily for the UK education sector.

Gateway Computing

Acquisition in 2012
Gateway Computing develops electronic document management systems for the commercial and health sectors in the United Kingdom. The company offers WinDIP Enterprise, an electronic document management solution that enables organizations to capture, archive, and retrieve data. It also provides implementation and training, system support, and software development services. The company was founded in 1983 and is based in Yeovil, United Kingdom. As of June 14, 2012, Gateway Computing Ltd operates as a subsidiary of Civica UK.

in4tek

Acquisition in 2009
in4tek is one of the UK's leading suppliers of person-centred information systems to providers of care within the community. From our base in Cheshire, UK, we have been delivering innovative systems to the public sector since 1985. Consequently, many NHS Trusts and Social Care Departments have come to rely on software and services from in4tek. Our world class systems are implemented across both the UK and North America (Canada).
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