Civica

Civica is an information technology and software development company that specializes in providing digital solutions and managed services primarily for the public service sector. The company develops cloud-based enterprise software that includes a range of applications such as management software, case management, and repair management. Additionally, Civica offers services like citizen service portals, workflow and document management, and income management, enabling organizations to modernize and improve their core activities. Through its innovative solutions, Civica aims to enhance efficiency and transform operations for its clients in education and public services.

Richard Fiddis

Executive Director - Asia Pacific

Lee Perkins

CEO

27 past transactions

Daymap

Acquisition in 2024
Daymap is an education software company that offers student and learning management software for schools.

Loop Software

Acquisition in 2024
Loop Software is a business software development company that offers business IT consulting and IT project management services.

The Technology Forge

Acquisition in 2022
The Technology Forge specializes in property and asset management software tailored for both public and private sectors. Its software solutions enable organizations of all sizes to efficiently manage their property assets, encompassing a range of functionalities from maintenance and surveys to estates management and IFRS capital accounting. By focusing on comprehensive asset management, The Technology Forge supports clients in developing effective asset management planning strategies.

Momentum Healthware

Acquisition in 2022
Momentum Healthware, Inc. specializes in developing and providing information technology software solutions tailored for the long-term post-acute care healthcare sector. With a focus on enhancing client-centric care, the company offers a range of products, including electronic health records and care management systems that streamline charting, assessments, and care planning. Additionally, its solutions encompass real-time location tracking technology for asset and patient movement, as well as decision support systems that deliver predictive analytics and operational insights. Momentum Healthware serves a diverse clientele, including small to medium-sized hospitals, long-term care facilities, and home care organizations across Canada and the United States. Founded in 1995 and based in Winnipeg, Canada, the company has expanded its operations to Nashville, Tennessee.

Malinko

Acquisition in 2022
Malinko is a developer of intelligent e-scheduling software designed for health and social care organizations. The software aids community services in demonstrating their value by effectively evidencing capacity and demand within the sector. By intelligently matching clinical skills to patient needs, Malinko enhances the scheduling of caseloads, which improves care coordination and workforce planning. Additionally, the software contributes to improved staff morale and better patient outcomes while simultaneously reducing clinical risks and the costs associated with delivering community services.

Calibrand

Acquisition in 2021
Calibrand specializes in developing online assessment software tailored for various organizations across multiple sectors. Their solutions facilitate the assessment, automation, measurement, benchmarking, and testing of individuals throughout the employment lifecycle, encompassing recruitment, professional development, and compliance evaluation. The software is designed for accessibility through various platforms, including mobile devices, and centralizes all content to prevent duplication and minimize data errors. This approach allows for comprehensive management information, enhancing the overall effectiveness of workforce evaluation and development.

Ntropy Data

Acquisition in 2021
Ntropy Data offers a digital platform designed for community and stakeholder engagement. This software-as-a-service solution provides organizations with a comprehensive suite of tools for outreach, participation, communication, and feedback. By leveraging advanced data analytics, Ntropy Data facilitates meaningful engagement between communities and decision-makers, ensuring that community voices are heard and that insights are readily accessible for informed decision-making. The platform aims to enhance communication and discovery, ultimately strengthening the relationship between organizations and their stakeholders.

Equiniti - HR and payroll business

Acquisition in 2020
Equiniti - HR and payroll business is to improve the efficiency of payroll processes, reduce costs, and deliver an assured payroll experience for employees.

Warwick International Computing

Acquisition in 2019
Warwick International Computing Systems Limited, established in 1990 and based in Horsley Woodhouse, United Kingdom, specializes in developing occupational health and health and safety software. The company focuses on providing innovative solutions that promote a healthier workforce through comprehensive health and safety management tools. Its software facilitates robust reporting channels aimed at reducing the risk of workplace accidents and injuries. As of August 2019, Warwick International operates as a subsidiary of Civica UK Limited, continuing its commitment to enhancing workplace safety and health standards.

Asset Edge

Acquisition in 2019
Asset Edge is a software development company that focuses on creating mobile solutions for government authorities at various levels. The company specializes in software as a service (SaaS) applications, including the "Reflect" Inspection and Maintenance Management System. Their offerings encompass asset inspection, maintenance management, contractor surveillance, and natural disaster management. By integrating mobile applications with office-based systems, Asset Edge leverages advanced technologies to enhance efficiency and effectiveness in managing public assets.

TranSend Solutions

Acquisition in 2019
TranSend Solutions Ltd specializes in developing software solutions for delivery management, focusing on organizations with complex logistics and transport needs. Based in Wynyard, United Kingdom, the company offers services such as route planning, electronic proof of delivery (ePOD), and compliance, which can be tailored to meet the specific requirements of various delivery and collection scenarios. TranSend's solutions are particularly beneficial for industries including transport and logistics, food and drink, retail, home delivery, health, waste, and utilities, helping these sectors reduce costs, save time, and minimize paper usage in their delivery processes. Founded in 1986, TranSend Solutions operates as a subsidiary of Civica UK Limited.

Trac Systems

Acquisition in 2018
Trac Systems Ltd is a specialist provider of cloud-based e-recruitment software solutions, headquartered in Bakewell, United Kingdom. As a subsidiary of Civica UK Limited, the company focuses on delivering an online recruitment management system tailored to meet the specific needs of NHS organizations and other public sector entities. Trac Systems offers a comprehensive suite of services that covers the entire recruitment process, including advertising vacancies, managing applications, and facilitating onboarding and induction. This integrated approach aims to streamline recruitment efforts, enabling organizations to improve efficiency, reduce costs, and ensure compliance with employment legislation.

Electoral Reform Services

Acquisition in 2018
Electoral Reform Services Limited, based in London, specializes in administering and supplying ballots and election services for a diverse range of organizations, including professional bodies, charities, trade unions, and public sector entities. Founded in 1884, the company offers a comprehensive suite of services that includes voting scrutiny, voter registration, and various election-related functions such as digital democracy and proxy voting. Additionally, it provides auditing and verification services, design and print solutions, and secure mailings. The firm supports organizations in enhancing engagement with their members and communities through tailored communications strategies. As a recognized provider in the industry, Electoral Reform Services has established a significant presence both in the United Kingdom and internationally, serving clients across multiple sectors.

iCasework

Acquisition in 2018
iCasework Limited, founded in 1998 and based in London, United Kingdom, specializes in designing and developing case management software. As a subsidiary of Civica UK Limited, the company focuses on transforming case management processes for public bodies and large organizations. iCasework's software is cloud-based, allowing for the centralization of case records and enabling users to capture, manage, and analyze case information from various channels while ensuring compliance with regulations such as GDPR. The software is user-friendly, designed to facilitate both occasional and mobile users in initiating cases and ensuring consistent data collection. With over 25 years of experience in the field, iCasework aims to enhance the efficiency of case management practices, improve customer service delivery, and provide valuable insights for decision-making through data analysis.

Carelink

Acquisition in 2018
Carelink+ is the only independent Australian solution for the community services sector. The carelink+ suite of products has grown organically to become the sector’s first choice client management system.

VisionWare

Acquisition in 2018
VisionWare Limited, based in Glasgow, United Kingdom, specializes in master data management (MDM) solutions tailored for local, regional, and state government and healthcare sectors. Founded in 1993, the company offers innovative tools designed to provide organizations with a unified and reliable view of their customers. Through its flagship software, MultiVue, VisionWare enables clients to integrate various remote data sources, enhancing data quality and facilitating efficient, data-driven processes. As of May 2018, VisionWare operates as a subsidiary of Civica UK Limited, focusing on intelligent automation and cost-saving solutions for its clients.

Nationwide Retail Systems

Acquisition in 2018
Nationwide Retail Systems is a prominent provider of integrated payment solutions, primarily serving the education sector as a leader in cashless catering systems. With over 2,000 installations, the company caters to local authorities, schools, and colleges, serving more than 1 million students and staff daily. In addition to its stronghold in education, Nationwide Retail Systems is expanding its services into other sectors, including health and hospitality. The company’s electronic point of sale (EPOS) and cashless systems facilitate secure and efficient payment processing through various identification methods such as biometrics, smart cards, and proximity tags.

OneStep Solutions

Acquisition in 2018
OneStep Solutions LLP is a software development company specializing in the civil debt collection market. Founded in 1984 and based in Huntingdon, United Kingdom, the company operates as a subsidiary of Civica UK Limited. OneStep Solutions provides a cloud-based integrated platform designed to streamline the entire debt recovery process. This platform includes features such as a client web portal, mobile applications for field agents, and online payment processing. The company's solutions support all aspects of debt recovery and case management, from compliance to full enforcement, allowing commercial enforcement firms and local authorities to enhance their collection efforts effectively. Over the years, OneStep Solutions has experienced growth by securing contracts with various clients, demonstrating its commitment to improving debt recovery outcomes.

Carval Computing

Acquisition in 2017
Carval Computing Ltd., founded in 1986 and based in Newport Pagnell, United Kingdom, specializes in developing human resource and payroll management software. The company offers its HR Unity software range alongside outsourced payroll bureau services, catering primarily to medium and enterprise-sized businesses. Carval Computing's software can be installed on-site or hosted on the Carval Cloud, providing detailed reporting and streamlining administration. This flexibility enables organizations to simplify their human resource management, payroll processing, and workforce management. As a subsidiary of Civica UK Limited, Carval Computing is recognized as a respected partner in the industry, with a commitment to ongoing product development and a growing customer base throughout the UK.

SFW

Acquisition in 2016
SFW Ltd. is a British technology company that specializes in delivering design-driven digital services tailored for the public sector. The company is known for its expertise in creating innovative digital solutions, including customer relationship management systems, intranets, and document management systems. SFW offers comprehensive end-to-end services that encompass the entire development lifecycle, from initial discovery and design through to application development and ongoing management. Additionally, SFW provides off-the-shelf products, such as SFW Plaza, a hosted intranet solution built on Microsoft Office 365, specifically designed to meet the needs of public sector organizations.

Norwel Computer Services

Acquisition in 2016
Norwel Computer Services, located in Cheadle, specializes in application software and related services tailored for the legal sector. The company serves over 60 clients across both public and private sectors, providing products that enhance legal practice and case management. Norwel's offerings include cloud-based software-as-a-service (SaaS) solutions designed to automate daily operations, thereby improving service delivery and boosting productivity. Additionally, the company provides account management, project management, and training services to private practice law firms, ensuring that its clients have the necessary support to effectively utilize their software solutions.

Web Technology Group

Acquisition in 2015
Web Technology Group is a technology consultancy and solutions provider for UK government.

Asidua

Acquisition in 2014
Asidua operates as a software consultancy and services company. It offers information technology software and embedded telecommunication consultancy services in the areas.

Coldharbour Systems

Acquisition in 2014
Coldharbour Systems, located in Bristol, specializes in developing financial management solutions tailored for private and charitable care providers in the UK. The company offers a range of application software and related services, focusing on financial accounting, payroll, management reporting, call monitoring, time attendance, and corporate governance. With a client base exceeding 160 customers, Coldharbour Systems serves various sectors including residential, community, and nursery healthcare services.

Corero Business Systems

Acquisition in 2013
Corero Business Systems is specialises in application software and related services primarily for the UK education sector.

Gateway Computing

Acquisition in 2012
Gateway Computing specializes in electronic document management systems for the commercial and health sectors in the United Kingdom. Founded in 1983 and based in Yeovil, the company provides its flagship product, WinDIP Enterprise, which allows organizations to efficiently capture, archive, and retrieve data. In addition to its document management solutions, Gateway Computing offers implementation and training services, as well as ongoing system support and software development. As of June 2012, the company operates as a subsidiary of Civica UK.

in4tek

Acquisition in 2009
in4tek is one of the UK's leading suppliers of person-centred information systems to providers of care within the community. From our base in Cheshire, UK, we have been delivering innovative systems to the public sector since 1985. Consequently, many NHS Trusts and Social Care Departments have come to rely on software and services from in4tek. Our world class systems are implemented across both the UK and North America (Canada).
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