CSG International

DGIT Systems is a provider of software and services tailored for digital and communications service providers, with a particular emphasis on the telecommunications sector. The company specializes in solutions for configure, price, quote (CPQ), order management, and billing, facilitating efficient product launches for telecommunications, utilities, and enterprise companies. By offering a comprehensive quote-order-bill system, DGIT Systems enables its clients to manage the complexities of new and updated products, allowing them to bring innovations to market swiftly and effectively.

Kitewheel, founded in 2013 in Boston, specializes in cloud-based customer journey orchestration. Its platform is designed to help businesses effectively engage with consumers throughout their entire lifecycle. By enabling omnichannel campaign management, Kitewheel allows brands to plan and deliver real-time, personalized experiences across various customer interaction channels, including websites, social networks, paid media, call centers, and mobile applications. The company focuses on providing technology that enhances customer experiences rather than overwhelming them with noise. With an emphasis on measurable return on investment, Kitewheel aims to assist its clients in adapting to the modern digital landscape and improving customer engagement and retention.

CSG Forte Payment, Inc. provides a comprehensive array of payment solutions tailored for developers and merchants. Founded in 1998 and based in Allen, Texas, the company specializes in services such as ACH processing, credit and debit card processing, electronic check processing, and mobile and online payment solutions. Additionally, it offers check verification, fraud prevention, virtual terminal services, and payment gateway functionalities. Forte caters to a diverse range of sectors, including retail, government, healthcare, education, and e-commerce, among others. The company emphasizes superior customer service and employs a modern payments infrastructure to assist organizations in reducing transaction costs, mitigating risks, and enhancing operational efficiencies. Forte has established a strategic partnership with Accela, Inc. and operates as a subsidiary of CSG Systems International, Inc.

Business Ink, Co. is a business process consulting firm that specializes in providing development, management, and resource services to both public and private sector organizations. Founded in 1986 and based in Austin, Texas, the company focuses on managing sensitive and regulated data, ensuring its security while transforming it for personalized communications. Business Ink distributes content through various channels, including direct mail, email, online platforms, and digital media. The company's services encompass construction of materials such as letter packets and supply kits, as well as fulfillment services like inventory management and custom packaging. Additionally, it offers distribution solutions through the United States Postal Service and commercial carriers. Through its subsidiary, Business Ink delivers transactional communication solutions to diverse industries, including utilities, government, telecom, and financial services. The company's facilities are located in multiple states, including North Carolina and California, and it serves a wide range of clients, from state and local government agencies to healthcare and insurance sectors.

VoluBill S.A. is a provider of real-time monitoring, control, and charging software tailored for communication providers. Founded in 2001 and based in Montbonnot Saint Martin, France, with additional offices in Europe and Asia, the company specializes in solutions for fixed, mobile, and fixed mobile convergent operators. VoluBill's product offerings include CHARGE-IT, which facilitates real-time on-the-network convergent charging and control for data services; CHARGE-IT Service Controller, a platform for network charging, control, and policy enforcement; and CHARGE-IT Dynamic Charging Platform, which supports various charging models such as pre-pay, post-pay, and now-pay for data services.

Ascade AB is a telecom software company that specializes in providing business operations systems designed to manage and optimize decisions and operations within the telecommunications sector. Its primary products include the Carrier Cockpit Suite, a modular web-based solution that supports the entire supply chain of trading and exchanging voice traffic between telecom operators. This suite features various components such as Carrier Cockpit Billing for generating statements and reconciling invoices, Carrier Cockpit Routing for automating routing processes, and Carrier Cockpit Trading, which offers insights into costs and margins. Additionally, the suite includes interconnect solutions and services such as implementation, training, and maintenance. Ascade also offers Mobile Cockpit, which provides mobile operators with essential tools for routing, inter-operator billing, and operational control over traffic quality. Founded in 1997 and headquartered in Stockholm, Sweden, with an office in Singapore, Ascade serves a range of clients, including wireline and wireless telecom operators, mobile operators, and alternative carriers, supported by teams across Europe, Asia, and the Americas.

Intec Telecom Systems specializes in providing billing and mediation solutions for telecommunications carriers, serving over 60 of the world's top 100 telecom companies. The company has positioned itself as one of the fastest-growing vendors in the Business Support Systems sector. Through its innovative solutions, Intec aims to enhance operational efficiency and streamline processes for its clients in the telecom industry.

Quaero, LLC is a marketing and data analytics company based in Charlotte, North Carolina, with additional offices in Somerville, Massachusetts, and Bengaluru, India. Founded in 1999, the company specializes in providing marketing and customer engagement services tailored to various industries, including financial services, healthcare, media, and consumer products. Quaero offers a comprehensive suite of solutions, including customer intelligence, direct marketing, and interactive services, as well as marketing opportunity roadmaps and customer lifecycle solutions. Its platform enables organizations to effectively manage and analyze both structured and unstructured data, transforming it into actionable insights that enhance customer engagement and optimize marketing efforts. By leveraging its proprietary algorithms, Quaero helps clients maximize their digital advertising revenue and streamline data processes, empowering teams to focus on strategic objectives rather than time-consuming data management tasks. Through nearly two decades of expertise, Quaero delivers a customer data platform that provides a holistic view of customer interactions, facilitating informed decision-making and improved business outcomes.

DataProse, Inc. is a privately-held company based in Oxnard, California, specializing in statement presentment and direct mail services. It provides a comprehensive range of solutions that include billing statement design, printing, mailing, and electronic presentment and payment options. The company serves a diverse clientele, including municipal and private utility companies, financial services, cable and telecommunications providers, home security firms, and waste management organizations. DataProse is dedicated to enhancing the efficiency of billing processes for its customers through innovative presentation and communication strategies.

Prairie Voice Services, provides set of unified, interactive messaging solutions developed to manage customer interactions through inbound and outbound automated voice, text/SMS, email, and fax messaging services.

Comtec offers IT services outsourcing and consulting services ranging from system development to system operation.

Telution was founded on January 1, 1998 by four seasoned software and communications industry executives whose aim was to improve the way that communication service providers and cable operators attract, retain, and service customers. Telution is a product-based software company that follows a distinct product strategy and is supported by significant annual investments in research and development. Telution’s product development approach features a common vision and coordinated feature roadmaps that provide our customers with continued product evolution to support the latest technical advancements and market changes.

DaVinci Technologies is a company offering wireless and Internet-based software with an emphasis in mobile customer service and interactive mobile-commerce applications.

Lucent Technologies - Assets provides billing and customer-care services.

plaNet Consulting provides e-business solutions and services to enable companies to transact business via the Internet and in real-time.

Bytel, established in 1992, is a leading provider of customer care services in the United Kingdom, holding over 40 percent of the market share. The company specializes in developing customer management software systems tailored for the cable, network, and telecommunications industries. Bytel serves a diverse clientele, including major companies such as TeleWest, Bell Cablemedia, CableTel, Eurobell, and Scottish Telecom. Its solutions cater to both business and residential telephony and cable television providers, managing approximately 650,000 customers, of which 59 percent utilize multiple services.