CSG International

DGIT Systems specializes in providing software and services tailored for digital and communications service providers, particularly in the telecommunications and utilities sectors. The company focuses on delivering solutions for configure, price, and quote (CPQ), order management, and billing processes. By offering a comprehensive quote-order-bill system, DGIT Systems enables telecommunications and enterprise companies to efficiently manage complex product offerings and bring new services to market swiftly. The company's innovations aim to streamline operations and enhance the overall customer experience in an increasingly competitive landscape.

Founded in 2013 in Boston, Kitewheel is a cloud-based Customer Journey Hub focused on helping businesses engage effectively with modern digital consumers. The company provides a platform for customer journey orchestration that enables brands to manage omnichannel campaigns and deliver personalized experiences across various customer interaction channels, including websites, social networks, paid media, call centers, and mobile apps. By facilitating real-time journey planning and execution, Kitewheel helps clients enhance customer engagement, improve retention, and drive growth while ensuring that technology delivers value rather than noise. Through its innovative solutions, Kitewheel aims to support businesses in navigating the complexities of personalized marketing and achieving measurable returns on investment.

CSG Forte Payment, Inc. provides a comprehensive array of payment solutions tailored for developers and merchants. Founded in 1998 and based in Allen, Texas, the company specializes in services such as ACH processing, credit and debit card processing, electronic check processing, and mobile and online payment solutions. Additionally, it offers check verification, fraud prevention, virtual terminal services, and payment gateway functionalities. Forte caters to a diverse range of sectors, including retail, government, healthcare, education, and e-commerce, among others. The company emphasizes superior customer service and employs a modern payments infrastructure to assist organizations in reducing transaction costs, mitigating risks, and enhancing operational efficiencies. Forte has established a strategic partnership with Accela, Inc. and operates as a subsidiary of CSG Systems International, Inc.

Business Ink Co. is a business process consulting firm that specializes in providing development, management, and resource services for both public and private sector organizations. The company focuses on managing and securing confidential and regulated data, transforming it into personalized communications, and distributing these communications through various channels such as direct mail, email, and digital media. In addition to these services, Business Ink offers construction capabilities, including the assembly of letter packets and packaged orders, as well as fulfillment services like inventory management and custom packaging. The company also provides distribution solutions in partnership with the United States Postal Service and commercial carriers. Through its subsidiary, Business Ink delivers transactional communication solutions across multiple industries, including utilities, government, telecommunications, and financial services. Founded in 1986, Business Ink is based in Austin, Texas, with additional facilities in Charlotte, North Carolina, San Diego, California, and Fort Worth, Texas.

VoluBill S.A. specializes in real-time monitoring, control, and charging software tailored for communication providers. Founded in 2001 and headquartered in Montbonnot Saint Martin, France, the company offers a range of solutions including the CHARGE-IT platform, which facilitates real-time, on-the-network convergent charging and control for data services. Its offerings encompass the CHARGE-IT Service Controller, a platform for network charging, control, and policy enforcement, as well as the CHARGE-IT Dynamic Charging Platform, designed for real-time charging and control across various payment models, such as pre-pay and post-pay. VoluBill serves a diverse clientele that includes fixed, mobile, and fixed mobile convergent operators, with additional offices located in Europe and Asia.

Ascade AB is a telecom software company that specializes in providing business operations systems designed to manage and optimize decisions and operations within the telecommunications sector. Its primary products include the Carrier Cockpit Suite, a modular web-based solution that supports the entire supply chain of trading and exchanging voice traffic between telecom operators. This suite features various components such as Carrier Cockpit Billing for generating statements and reconciling invoices, Carrier Cockpit Routing for automating routing processes, and Carrier Cockpit Trading, which offers insights into costs and margins. Additionally, the suite includes interconnect solutions and services such as implementation, training, and maintenance. Ascade also offers Mobile Cockpit, which provides mobile operators with essential tools for routing, inter-operator billing, and operational control over traffic quality. Founded in 1997 and headquartered in Stockholm, Sweden, with an office in Singapore, Ascade serves a range of clients, including wireline and wireless telecom operators, mobile operators, and alternative carriers, supported by teams across Europe, Asia, and the Americas.

Intec Telecom Systems specializes in providing billing and mediation solutions for telecommunications carriers, serving over 60 of the world's top 100 telecom companies. The company has positioned itself as one of the fastest-growing vendors in the Business Support Systems sector. Through its innovative solutions, Intec aims to enhance operational efficiency and streamline processes for its clients in the telecom industry.

Quaero, LLC, based in Charlotte, North Carolina, offers a comprehensive platform for data management and analytics, serving various industries including retail, healthcare, financial services, media, and consumer products. Founded in 1999, the company specializes in marketing and customer engagement solutions, providing services such as customer intelligence, marketing strategy, direct marketing, and interactive services. Quaero's platform enables organizations to collect and analyze both structured and unstructured data, creating person-centric models that facilitate effective decision-making. The company also provides outsourced services, including design and build, staff augmentation, and training. Through its Customer Data Platform, Quaero streamlines data activation, allowing teams to focus on high-impact analytics rather than time-consuming data cleansing. This approach helps clients maximize their customer data's potential, delivering persistent 360° views and supporting key marketing initiatives.

DataProse, Inc. is a privately-held company based in Oxnard, California, specializing in statement presentment and direct mail services. The firm provides a comprehensive range of solutions, including the design, printing, mailing, and electronic presentation of billing statements. Its services cater to various sectors, including municipal and private utilities, financial services, cable, telecommunications, home security, and waste management. By focusing on both traditional and electronic methods of billing, DataProse aims to enhance communication and payment processes for its clients.

Prairie Voice Services, provides set of unified, interactive messaging solutions developed to manage customer interactions through inbound and outbound automated voice, text/SMS, email, and fax messaging services.

Comtec offers IT services outsourcing and consulting services ranging from system development to system operation.

Telution was founded on January 1, 1998 by four seasoned software and communications industry executives whose aim was to improve the way that communication service providers and cable operators attract, retain, and service customers. Telution is a product-based software company that follows a distinct product strategy and is supported by significant annual investments in research and development. Telution’s product development approach features a common vision and coordinated feature roadmaps that provide our customers with continued product evolution to support the latest technical advancements and market changes.

DaVinci Technologies is a company offering wireless and Internet-based software with an emphasis in mobile customer service and interactive mobile-commerce applications.

Lucent Technologies - Assets provides billing and customer-care services.

plaNet Consulting provides e-business solutions and services to enable companies to transact business via the Internet and in real-time.

Bytel, established in 1992, is a leading provider of customer care services in the United Kingdom, commanding over 40 percent of the market. The company specializes in developing customer management software systems tailored for the cable, network, and telecommunications industries. Bytel serves both business and residential clients, including major companies such as TeleWest, Bell Cablemedia, CableTel, Eurobell, and Scottish Telecom. With a focus on delivering effective customer management solutions, Bytel supports approximately 650,000 customers, of whom 59 percent utilize multiple services.