CSG International

CSG Systems International is a market-leading business support solutions and services company serving the majority of the top 100 global communications service providers, including leaders in fixed, mobile, and next-generation networks such as AT&T, Comcast, DISH Network, France Telecom, Orange, T-Mobile, Telefonica, Time Warner Cable, Vodafone, Vivo and Verizon. With over 25 years of experience and expertise in voice, video, data and content services, CSG International offers a broad portfolio of licensed and Software-as-a-Service (SaaS)-based products and solutions that help clients compete more effectively, improve business operations and deliver a more impactful customer experience across a variety of touch points.

Patrick Costello

Vice President and Corporate Controller

Hai Tran

CFO

15 past transactions

Kitewheel

Acquisition in 2021
Founded in Boston’s Innovation District in 2013, Kitewheel is the world’s only cloud-based Customer Journey Hub designed for innovative businesses looking to move in step with the modern digital consumer. Our goal is to provide technology that stops shouting at consumers and orchestrates intelligent customer journeys through all stages of their lifecycle. We believe in a world where technology can be leveraged to deliver value and not noise. We believe in delivering measurable ROI for our partners and helping them move into the modern era of personalized marketing. We believe in orchestrating great experiences.

Forte Payment Systems

Acquisition in 2018
Forte Payment Systems, a CSG Company offers partners and merchants a broad range of payment solutions, including credit/debit card processing, ACH/eCheck origination, check verification, and fraud prevention. Through superior customer service and a modern payments stack, Forte is dedicated to helping organizations of all sizes reduce transaction costs, mitigate risk, and increase efficiencies.

Business Ink Co.

Acquisition in 2018
Business Ink, a business process consulting company, provides business process development, management, and resource services for public and private sector organizations. It manages and controls confidential/sensitive/regulated data, secures protected data, and transforms the data to develop personalized and targeted communications, as well as distributes the data and content to clients primarily through direct mail, email, online postings, digital media, and more. The company’s capabilities also include construction, including letter packets, packaged orders, and supply kits; fulfillment services, including inventory management, online order systems, and custom packaging; and distribution solutions through the United States Postal Service and commercial carriers. In addition, the company, through its subsidiary, provides transactional communication solutions that are distributed through multiple channels of delivery to various industries, including utility, government, telecom, payroll, legal, banks, credit unions, and insurance companies. It serves a range of businesses, including state government agencies, local governments, financial services, health care and insurance, creative service agencies, and professional business services in the United States.

VoluBill

Acquisition in 2013
VoluBill S.A. provides real-time monitoring, control, and charging software to communication providers. It provides CHARGE-IT that enables real-time on-the-network convergent charging and control for data services; CHARGE-IT Service Controller, a network charging, control, and policy enforcement platform; and CHARGE-IT Dynamic Charging Platform, which enables real-time, pre-pay, post-pay, and now-pay charging and control of data services. The company offers solutions to fixed, mobile, and fixed mobile convergent operators. VoluBill S.A. was founded in 2001 and is based in Montbonnot Saint Martin, France with additional offices in Europe and Asia.

Ascade

Acquisition in 2012
Ascade AB, a telecom software company, provides business operations systems for managing and optimizing business decisions and operations. Its products include Carrier Cockpit Suite, a modular Web-based solution that provides end-to-end process support for the supply chain of trading and exchanging voice traffic between telecom operators; and Mobile Cockpit, a solution that provides mobile operators with routing, inter-operator billing, and settlement and operational control over the quality of the offered traffic routes. The company's Carrier Cockpit Suite includes Carrier Cockpit Billing, which produces incoming and outgoing statements on aggregated or individual CDR levels, as well as reconciles received invoices and statements; Carrier Cockpit Routing, which allows for various combinations of automation and manual control in the routing process; and Carrier Cockpit Trading that provides information on true cost and margin to the carriers. Its Carrier Cockpit Suite also comprises Carrier Cockpit Interconnect solutions, including Carrier Cockpit Agreement, Carrier Cockpit Business Control, Carrier Cockpit Connector, Carrier Cockpit Business Planning, and Carrier Cockpit Platform. The company also offers Carrier Cockpit implementation, upgrading, training, maintenance and support, and calling line identification verification services. It serves wireline and wireless telecom operators, mobile operators, and alternative carriers. The company was founded in 1997 and is based in Stockholm, Sweden with an additional office in Singapore. It has support teams in Europe, Asia, and the Americas.

Intec Telecom Systems

Acquisition in 2010
Intec Telecom Systems supplies billing and mediation solutions to over 60 of the world's top 100 telecoms carriers, and they're one of the world's fastest growing major BSS (Business Support Systems) vendors.

DataProse

Acquisition in 2008
DataProse, Inc., a privately-held provider of statement presentment and direct mail services headquartered in Oxnard, California.

Prairie Voice Services

Acquisition in 2007
Prairie Voice Services, provides set of unified, interactive messaging solutions developed to manage customer interactions through inbound and outbound automated voice, text/SMS, email, and fax messaging services.

COMTEC

Acquisition in 2007
Comtec offers IT services outsourcing and consulting services ranging from system development to system operation.

Telution

Acquisition in 2006
Telution was founded on January 1, 1998 by four seasoned software and communications industry executives whose aim was to improve the way that communication service providers and cable operators attract, retain, and service customers. Telution is a product-based software company that follows a distinct product strategy and is supported by significant annual investments in research and development. Telution’s product development approach features a common vision and coordinated feature roadmaps that provide our customers with continued product evolution to support the latest technical advancements and market changes.

Davinci Technologies

Acquisition in 2003
DaVinci Technologies is a company offering wireless and Internet-based software with an emphasis in mobile customer service and interactive mobile-commerce applications.

Lucent Technologies - Assets

Acquisition in 2002
Lucent Technologies - Assets provides billing and customer-care services.

plaNet Consulting

Acquisition in 2001
plaNet Consulting provides e-business solutions and services to enable companies to transact business via the Internet and in real-time.

Bytel

Acquisition in 1998
Bytel was established in 1992 and is now the leading provider of customer care services in the U.K.,serving over 40 percent of the available market with major clients TeleWest, Bell Cablemedia, CableTel, Eurobell and Scottish Telecom. The company provides customer management solutions to business and residential telephony and cable television providers serving a total of approximately 650,000 customers, 59 percent of whom receive multiple services.
Spot something off? Help us improve by flagging any incorrect or outdated information. Just email us at support@teaserclub.com. Your feedback is most welcome.