Business Systems
Business Systems is a leading independent provider of call recording and workforce optimization solutions, catering primarily to trading floors, contact centers, and public sector clients. The company possesses extensive expertise in systems design, project management, implementation, and ongoing service delivery and support. By focusing on enterprise communication, monitoring, and compliance, Business Systems helps organizations enhance workforce engagement and facilitates digital transformations through its cloud communications software and infrastructure. With a commitment to delivering tailored solutions, the company stands out for its depth of experience and comprehensive service offerings.
Acrinax
Acquisition in 2021
Acrinax is a London-based provider of IT services specializing in Contact Centre-as-a-Service (CCaaS) and Workforce Engagement Management (WEM) solutions. The company offers a comprehensive range of services including customer experience management, telephony, consultancy, and various analytics tools. Acrinax focuses on delivering omnichannel communication capabilities, enabling organizations to engage with customers across multiple platforms. With a commitment to utilizing cloud technology, Acrinax aims to enhance workforce productivity and optimize customer interactions through its innovative solutions.
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