Business Systems
Business Systems is a leading independent provider of call recording and workforce optimization solutions, catering primarily to trading floors, contact centers, and public sector clients. The company possesses extensive expertise in systems design, project management, implementation, and ongoing service delivery and support. By focusing on enterprise communication, monitoring, and compliance, Business Systems helps organizations enhance workforce engagement and facilitates digital transformations through its cloud communications software and infrastructure. With a commitment to delivering tailored solutions, the company stands out for its depth of experience and comprehensive service offerings.
1 past transactions
Acrinax
Acquisition in 2021
Acrinax is a London-based provider of IT services specializing in Contact Centre-as-a-Service (CCaaS) and Workforce Engagement Management (WEM) solutions. The company focuses on enhancing customer experience through a range of offerings, including telephony, speech analytics, and omnichannel engagement. Acrinax also delivers IT service management (ITSM) and consultancy services, catering to diverse client needs in the digital landscape. Its solutions are designed to optimize workforce performance and improve overall operational efficiency within contact centers.
Spot something off? Help us improve by flagging any incorrect or outdated information. Just email us at support@teaserclub.com. Your feedback is most welcome.