Dimension Data

SmartWage Pty Ltd. is a financial technology company based in Johannesburg, South Africa, that provides innovative payday solutions aimed at enhancing financial wellness for employees. Founded in 2019, SmartWage offers services that allow employees to track their earnings and access their earned salaries on demand. The company also provides salary-packaging administration services to both employers and employees, making it one of the most affordable and accessible options in the South African market. Through its offerings, SmartWage seeks to improve the overall financial well-being of individuals by enabling timely access to earned wages.

Acacia Cloud Solutions is a cloud implementation company and an Amazon partner that assists businesses in transitioning to cloud-based infrastructure. The company offers a range of services tailored to various industries, including media, medical, retail, and education. Its expertise includes DevOps, cloud migration, and the monitoring of application performance and uptime. Additionally, Acacia Cloud Solutions provides optimization and consulting services, enabling organizations to fully leverage the capabilities and efficiency of cloud technology.

Pindrop is a developer of advanced phone fraud detection and call center authentication technology, focused on enhancing security, identity, and trust in voice interactions. The company offers solutions that authenticate phone devices through call audio analysis, enabling the detection of fraudulent calls and the verification of legitimate callers. By leveraging a comprehensive risk database, Pindrop's technology helps enterprise call centers and businesses streamline communication, reduce call handling time, and improve customer experience while minimizing fraud losses. With a commitment to unlocking the value of voice interactions, Pindrop is positioned to support both enterprises and consumers in navigating a voice-driven future.

e2y is a digital experience consultancy that focuses on enhancing customer experience and driving growth for businesses. As an expert in SAP Customer Experience and Mirakl marketplaces, e2y specializes in the implementation and integration of digital marketplace and customer experience software. The company offers services that include B2B and B2C commerce solutions, product content and catalog management, omnichannel fulfillment, and marketplace payment solutions. By leveraging its expertise, e2y aims to help firms effectively navigate the complexities of digital commerce and improve their overall customer interactions. Additionally, e2y is part of the NTT group, further strengthening its capabilities in delivering innovative solutions.

Millennium 1 Solutions operates as a business process outsourcing solutions provider. Millennium 1 Solutions provides contact center, credit card, and back office and administration solutions to Canadian organizations in, primarily, highly regulated industries with complex BPO requirements, including financial services and insurance. The company offers multi-lingual capabilities (English, French, Mandarin, Cantonese, and Spanish) across voice, email, and other digital platforms, as well as IVR services for clients.

Highfive Technologies, Inc. is a developer of video and web conferencing solutions, offering both software and hardware designed to enhance communication and collaboration for businesses. Founded in 2012 and based in Redwood City, California, the company provides browser-based devices that facilitate video, audio, and screen sharing across various platforms, including laptops, tablets, and phones. Highfive’s offerings include high-fidelity audio and 4K video capabilities, ensuring clear and effective connections during meetings. The company operates under a Hardware-as-a-Service model, allowing clients to access high-quality conferencing solutions with minimal upfront investment. In May 2013, Highfive Technologies changed its name from Parlay Labs, Inc., and as of September 2020, it functions as a subsidiary of Dialpad, Inc.

Mist Systems, Inc. is a technology company specializing in transforming indoor Wi-Fi experiences through advanced machine learning and real-time data analytics. Founded in 2014 and headquartered in Cupertino, California, with additional offices in Austin and San Francisco, the company creates intelligent wireless network products that enhance user experiences and allow IT departments to manage networks proactively. Its offerings include cloud-managed access points, network elements, and client mobile devices, along with services such as Wi-Fi assurance, Marvis virtual assistant, and asset visibility. These solutions cater to various industries, including retail, education, digital workplaces, and healthcare. In April 2019, Mist Systems became a subsidiary of Juniper Networks, Inc., further expanding its capabilities in AI-driven wireless technology.

ShieldX Networks, Inc. is a cybersecurity company based in San Jose, California, specializing in network and cloud security software. Founded in 2015, the company has developed the ShieldX Elastic Security Platform, which provides comprehensive controls to safeguard data centers, cloud infrastructure, applications, and sensitive data. With a focus on innovation, ShieldX employs emerging technologies and cloud principles to enhance security measures for its clients. The company prides itself on its diverse team, where each member is selected for their unique expertise, contributing to a culture that emphasizes collaboration and excellence. Through its strategic approach and commitment to redefining security, ShieldX aims to deliver a superior technology and customer experience in an increasingly complex digital landscape.

Ceryx Inc. is a provider of Software-as-a-Service (SaaS) based unified communications and collaboration solutions tailored for mid-market and enterprise clients. Established in 2001 and headquartered in Toronto, Canada, Ceryx offers a comprehensive suite of services including user identity management, security, permissions, analytics, and help desk optimization for enterprise messaging and collaboration platforms. The company specializes in messaging and collaboration services, cloud security and compliance, as well as custom applications designed to integrate with existing systems. Ceryx also supports enterprises in migrating from legacy messaging platforms and offers regulatory compliance, service delivery, and software development services. With a focus on delivering reliable and secure UCC solutions, Ceryx serves a diverse range of industries including financial services, healthcare, manufacturing, and professional services, primarily within North America. The company was previously known as 800onemail before rebranding in 2004.

Britehouse Group Ltd. is a provider of information technology services specializing in digital business process automation for blue-chip companies and other enterprises in South Africa and internationally. Established in 1986 and based in Bryanston, South Africa, the company delivers a range of services, including project consulting, optimization, cloud services, strategic advisory, digital marketing, and software development. Britehouse offers tailored solutions across various platforms, including SAP, Oracle, and Microsoft, enabling organizations to enhance their business processes. Their products include Atajo, which facilitates enterprise mobility, and Serendipity, a knowledge management and collaboration tool. Additionally, the company caters to the automotive industry with SaaS ERP and digital marketing solutions. Britehouse operates as a subsidiary of Dimension Data Holdings plc, supporting clients with both on-premise and hosted solutions as well as ongoing maintenance and support.

Oakton is an Australian consulting and technology firm established in 1988, specializing in providing business insights and technology solutions to its clients. The company focuses on delivering a range of consulting services, including business assurance, managed services, digital channels, IT transformation, customer management, business analytics, and service integration. By prioritizing a thorough understanding of client needs and challenges, Oakton aims to uncover solutions that may be overlooked by others, ultimately enabling clients to achieve a competitive edge and tangible results. The firm's combination of industry experience and specialized technology expertise positions it as a valuable partner for organizations seeking to navigate complex business landscapes.

Nexus IS, Inc., located in Valencia, CA, specializes in delivering comprehensive technology solutions tailored to meet the needs of various sectors, including government, education, and healthcare. The company offers a diverse range of services, encompassing web collaboration, data center management, borderless networking, business video services, and managed services. Nexus IS partners with leading technology firms to ensure it provides innovative and competitive solutions to its clients. Its expertise extends to specialized vertical markets, where it has developed proprietary applications that enhance unified communication within clinical workflows, particularly in healthcare. Through a focus on end-to-end technology solutions, Nexus IS empowers organizations to connect with customers and collaborate effectively to address their unique challenges.

NextiraOne, now known as Black Box, specializes in providing communications and infrastructure solutions. The company resells platforms and applications from various manufacturers while also offering a proprietary line of over 118,000 products and services. Black Box focuses on designing, building, and maintaining voice and network systems. Headquartered in Lawrence, Pennsylvania, the company operates 194 offices across 141 countries and employs more than 250 team members. It serves a diverse client base, which includes over 175,000 customers worldwide.

Xigo is a cloud-based telecom expense management company located in Manassas, Virginia, specializing in reducing and controlling telecommunications costs for organizations of all sizes. The company offers a unique solution that allows users to upload wireless bills and receive immediate insights and savings, streamlining the expense management process significantly. Xigo's platform is designed to accommodate the growth of businesses without increasing complexity, addressing a comprehensive range of enterprise communications expense management needs. With over a decade of expertise in both wireless and wireline communications, Xigo has established itself through customer-centric innovations and industry-first solutions, enabling clients to achieve substantial cost and time savings efficiently.

Dimension Data, formerly known as OpSource, is a provider of cloud and managed hosting solutions designed to help businesses of all sizes accelerate growth and scale operations effectively. Established in 2002, the company offers a comprehensive Application Operations service that surpasses traditional hosting by delivering application management, change management, performance management, and application optimization. This approach allows clients to benefit from the flexibility, availability, and community of public cloud services while ensuring the security, performance, and control required by enterprise environments. Dimension Data is certified with SAS 70 Type II, PCI DSS Level 1, and adheres to European Safe Harbor standards, with operations in California, Virginia, the UK, Ireland, and India. The company supports over four hundred Software-as-a-Service independent software vendors, cloud platform providers, carriers, and enterprises, enabling them to manage high-availability, business-critical hosting environments efficiently.

Magenta is focused on services, which contribute to long-term recurring revenues; is a unified communications leader and has extensive experience in complex network integration projects. Magenta boasts more than 22 years of experience providing technology solutions to more than 500 clients. The company has extensive expertise in network integration, security and unified communications. In addition, Magenta offers professional and managed services, including consulting, installation, diagnostics, maintenance and monitoring. Magenta is a Cisco Silver Certified Partner and has strong partnerships with other key technology players.

Teksys is a specialist Microsoft services business established in 1991 and located in Fleet, U.K. The company offers a variety of consultancy, software, and support services aimed at optimizing customers' Microsoft-based infrastructure platforms. In addition to its Microsoft-focused offerings, Teksys also supplies technology from various well-known systems and networking vendors, including Cisco, Compaq, Hewlett-Packard, Citrix, Novell, Toshiba, IBM, and Intel. Through its comprehensive services, Teksys assists organizations in enhancing their IT capabilities and infrastructure efficiency.

The Merchants Group provides customer contact and outsourcing solutions. The company offers customer contact consulting and outsourcing, customer interactive, outbound telemarketing, contact center benchmarking, and recruitment and training solutions. It has operations in Europe, North America, Africa, Australia, and Asia. The company is wholly owned by Dimension Data and NTT.