CSG International

Kitewheel, founded in 2013 in Boston, offers a cloud-based Customer Journey Hub tailored for businesses aiming to engage effectively with modern digital consumers. The platform specializes in customer journey orchestration, enabling brands to manage omnichannel campaigns and deliver personalized experiences across various interaction channels, including websites, social media, and mobile apps. By facilitating real-time journey planning and execution, Kitewheel helps organizations enhance customer engagement, improve retention, and drive growth. The company emphasizes the importance of leveraging technology to provide value rather than overwhelming consumers, ultimately focusing on measurable return on investment for its partners.

Tango Telecom Limited specializes in cloud-based data monetization solutions for the global telecommunications market. The company enables operators to design, test, and launch new service plans through its various offerings. These include the iAX USSD Gateway, which provides web-based subscriber services, and iAX Charge, which delivers charging and metering solutions for mobile services. Tango Telecom also features a Campaign Manager that allows operators to create targeted interactive campaigns across multiple channels, as well as a Next Generation SMSC with integrated real-time charging capabilities. Their solutions address challenges posed by over-the-top (OTT) service providers and include SMS Anti-SPAM to protect against malicious attacks. Additionally, Tango Telecom provides an end-to-end Subscription Lifecycle Manager and a virtualized platform for network functions virtualization (NFV), helping operators enhance user engagement and maximize revenue opportunities. Established in 1999 and headquartered in Limerick, Ireland, the company has regional offices in several major cities worldwide, including Kuala Lumpur, Jakarta, Dubai, Nairobi, Boston, and Mexico City.

CSG Forte Payment, Inc. provides a comprehensive array of payment solutions tailored for developers and merchants. Founded in 1998 and based in Allen, Texas, the company specializes in services such as ACH processing, credit and debit card processing, electronic check processing, and mobile and online payment solutions. Additionally, it offers check verification, fraud prevention, virtual terminal services, and payment gateway functionalities. Forte caters to a diverse range of sectors, including retail, government, healthcare, education, and e-commerce, among others. The company emphasizes superior customer service and employs a modern payments infrastructure to assist organizations in reducing transaction costs, mitigating risks, and enhancing operational efficiencies. Forte has established a strategic partnership with Accela, Inc. and operates as a subsidiary of CSG Systems International, Inc.

Business Ink Co. is a business process consulting company specializing in the development, management, and resource services for both public and private sector organizations. Established in 1986 and headquartered in Austin, Texas, the company focuses on managing and securing confidential and regulated data, transforming it into personalized communications. Business Ink Co. offers a wide range of services, including the construction of letter packets and supply kits, fulfillment services like inventory management and custom packaging, and distribution solutions via the United States Postal Service and commercial carriers. Additionally, through its subsidiary, the company provides transactional communication solutions across various industries such as utilities, government, telecom, and financial services. Its clientele includes state and local government agencies, healthcare providers, insurance companies, and creative service agencies. The company operates facilities in Charlotte, North Carolina; San Diego, California; and Fort Worth, Texas, and is a subsidiary of CSG Systems International, Inc.

VoluBill S.A. provides real-time monitoring, control, and charging software to communication providers. It provides CHARGE-IT that enables real-time on-the-network convergent charging and control for data services; CHARGE-IT Service Controller, a network charging, control, and policy enforcement platform; and CHARGE-IT Dynamic Charging Platform, which enables real-time, pre-pay, post-pay, and now-pay charging and control of data services. The company offers solutions to fixed, mobile, and fixed mobile convergent operators. VoluBill S.A. was founded in 2001 and is based in Montbonnot Saint Martin, France with additional offices in Europe and Asia.

Ascade AB is a telecom software company that specializes in providing business operations systems designed to manage and optimize decisions and operations within the telecommunications sector. Its primary products include the Carrier Cockpit Suite, a modular web-based solution that supports the entire supply chain of trading and exchanging voice traffic between telecom operators. This suite features various components such as Carrier Cockpit Billing for generating statements and reconciling invoices, Carrier Cockpit Routing for automating routing processes, and Carrier Cockpit Trading, which offers insights into costs and margins. Additionally, the suite includes interconnect solutions and services such as implementation, training, and maintenance. Ascade also offers Mobile Cockpit, which provides mobile operators with essential tools for routing, inter-operator billing, and operational control over traffic quality. Founded in 1997 and headquartered in Stockholm, Sweden, with an office in Singapore, Ascade serves a range of clients, including wireline and wireless telecom operators, mobile operators, and alternative carriers, supported by teams across Europe, Asia, and the Americas.

Intec Telecom Systems supplies billing and mediation solutions to over 60 of the world's top 100 telecoms carriers, and they're one of the world's fastest growing major BSS (Business Support Systems) vendors.

DataProse, Inc., a privately-held provider of statement presentment and direct mail services headquartered in Oxnard, California.

Prairie Voice Services, provides set of unified, interactive messaging solutions developed to manage customer interactions through inbound and outbound automated voice, text/SMS, email, and fax messaging services.

Provider of information technology outsourcing and consulting services based in Tokyo, Japan. The company designs, installs, and services voice, data, and video infrastructures.

Telution was founded on January 1, 1998 by four seasoned software and communications industry executives whose aim was to improve the way that communication service providers and cable operators attract, retain, and service customers. Telution is a product-based software company that follows a distinct product strategy and is supported by significant annual investments in research and development. Telution’s product development approach features a common vision and coordinated feature roadmaps that provide our customers with continued product evolution to support the latest technical advancements and market changes.

DaVinci Technologies is a company offering wireless and Internet-based software with an emphasis in mobile customer service and interactive mobile-commerce applications.

Lucent Technologies - Assets provides billing and customer-care services.

plaNet Consulting provides e-business solutions and services to enable companies to transact business via the Internet and in real-time.

Bytel was established in 1992 and is now the leading provider of customer care services in the U.K.,serving over 40 percent of the available market with major clients TeleWest, Bell Cablemedia, CableTel, Eurobell and Scottish Telecom. The company provides customer management solutions to business and residential telephony and cable television providers serving a total of approximately 650,000 customers, 59 percent of whom receive multiple services.