Direct Technologies
Acquisition in 2021
Direct Technologies, Inc., founded in 1994 and based in Suwanee, Georgia, specializes in direct marketing and letter shop services. The company offers a range of production services including data processing, manufacturing, variable data printing, and fulfillment/distribution. Its portfolio encompasses membership cards, gift cards, prescription benefit cards, prepaid cards, and retail/loyalty cards. Direct Technologies serves various industries such as healthcare, telecommunications, retail, insurance, automotive, hospitality, financial, and non-profit sectors. The company's expertise lies in variable print, fulfillment, electronic communications, and direct mail services, enabling clients to engage and retain customers effectively.
Level One
Acquisition in 2021
Level One is a company based in Malvern, Pennsylvania, founded in 2004, that specializes in customer experience solutions tailored for the utility market, as well as insurance providers and government entities. The company offers a cloud-based platform known as OneVIEW CXM, which enhances customer engagement by providing comprehensive visibility and control over the entire process. Its services include electronic bill presentation and payment processing, customer preference management, quality assurance, content management, and analytics reporting. By utilizing secure communication across multiple channels, Level One aims to deliver cost savings and efficiencies while accelerating payment processes for its clients.
Laser Print Plus
Acquisition in 2020
Laser Print Plus, Inc., based in Columbia, South Carolina, specializes in the design, printing, and mailing of various documents, including statements, invoices, insurance policies, and tax notices. Founded in 1994, the company offers a range of services that encompass high-speed laser and inkjet printing, intelligent envelope inserting, and custom programming and data processing. Additionally, Laser Print Plus provides graphic design services and address cleansing to enhance communication efficiency for its clients. As of December 2020, it operates as a subsidiary of Doxim, Inc., focusing on delivering effective print communication solutions to help clients convey information swiftly and accurately.
Pinnacle Data Systems
Acquisition in 2020
Pinnacle Data Systems, L.L.C. is a document management and distribution company specializing in services such as document composition, printing, mailing, and electronic payment solutions. Founded in 1992 and headquartered in Birmingham, Alabama, with additional locations in Suwanee, Georgia, and Phoenix, Arizona, the company caters to a diverse clientele, including utilities, healthcare, insurance, and financial service sectors. Its offerings encompass the printing of various documents, including bills and statements, as well as electronic presentment solutions that facilitate access to important documents across multiple devices. Pinnacle Data Systems also provides e-billing and self-service payment options, alongside graphic design services and customer-focused support. A notable feature of its service includes One2One, a web-based message manager that allows clients to incorporate custom marketing messages onto their documents.
Striata
Acquisition in 2020
Striata, Inc. specializes in developing software applications for eDocuments, eBilling, and eMarketing, targeting sectors such as financial services, insurance, telecommunications, and utilities, both in the United States and internationally. The company offers a range of electronic messaging solutions to a diverse clientele, including blue-chip organizations. Its eBilling services encompass electronic notifications, credit and collections, B2B EIPP, e-invoicing, and eStatements. Additionally, Striata provides electronic document delivery and eMarketing services, which include email marketing, data management, customer profiling, eSurveys, and eRSVP. The company also focuses on paperless adoption, email database management, customer insight reporting, and deliverability strategies. Founded in 1999 and headquartered in New York, Striata has expanded its operations globally, with offices in London, Sydney, Hong Kong, and Johannesburg. It was previously known as The E-mail Corporation until its rebranding in 2003 and operates as a subsidiary of Doxim Solutions ULC.
Utilitec
Acquisition in 2019
Utilitec, established in 1985 and headquartered in Troy, Michigan, specializes in data management and distribution services tailored for the metered services industry. As a subsidiary of Doxim Solutions ULC since August 2019, Utilitec offers comprehensive solutions such as data processing, e-presentment, bill payment services, and custom-designed assessments to enhance efficiency for corporate clients and businesses within this sector.
MessagingDirect
Acquisition in 2019
MessagingDirect Ltd., established in Edmonton, Canada, specializes in digital customer communications software. It offers CORE360, a scalable platform providing comprehensive communication solutions in a secure environment. Services include data transformation, content generation, message delivery, CSR web applications, document archiving, implementation, training, 24/7 support, custom development, capacity planning, and consulting. Its clients comprise financial institutions, banks, insurance providers, print and mail providers, and brokers. As of March 28, 2019, MessagingDirect operates as a subsidiary of Doxim Solutions ULC.
Market Connections
Acquisition in 2019
Market Connections, Inc. is a technology provider specializing in customer communications and campaign management solutions. Founded in 1992 and headquartered in Toronto, Canada, the company caters to various sectors, including financial services, corporate, real estate, and dental markets across Canada and the United States. Market Connections focuses on designing, developing, and executing tailored communication technology solutions for wealth management and other financial organizations. As of February 2019, it operates as a subsidiary of Doxim Solutions ULC.
Allison Payment Systems
Acquisition in 2018
Allison Payment Systems, LLC is a provider of customer communication solutions, specializing in digital transactional document presentment and print and mail services. The company offers a range of electronic document delivery and management tools, including automated processes for production, reporting, design, and dynamic marketing. Its digital services encompass email, document presentment, payment processing, and archiving, while its print and mail services include presort management and mail tracking. Allison Payment Systems serves various industries, including consumer finance, utilities, auto finance, healthcare, government services, insurance, telecom, and educational finance. Founded in 1888 and based in Indianapolis, Indiana, the company was formerly known as Cummins-Allison Corporation before rebranding in 1995.
Intelligent Document Solutions
Acquisition in 2017
Intelligent Document Solutions, Inc. is a prominent provider of secure electronic document solutions, specializing in high-speed color print and mail production services. Operating as a subsidiary of Doxim Solutions ULC, the company has extensive experience and infrastructure to cater to the document needs of financial institutions. Intelligent Document Solutions offers a comprehensive range of services designed to assist credit unions, banks, and other organizations in executing their marketing campaigns and fulfilling their requirements for e-documents, printing, and mailing. The company's expertise positions it as a reliable partner for organizations seeking efficient and secure document management solutions.
DigitalMailer
Acquisition in 2016
DigitalMailer is a e-Marketing firm based in Herndon, Virginia, founded in 2000. It specializes in providing digital communication solutions tailored for the financial industry, particularly serving over 200 credit unions and community banks. The company offers a range of document management systems, including electronic statements and secure forms, as well as various communication services such as email marketing, text messaging, and automated alerts. DigitalMailer's products include customized surveys, disaster communication tools, online financial calculators, and location-based search solutions for customers. The company has established strategic partnerships with several industry leaders to enhance its service offerings.
Roler Data
Acquisition in 2015
Roler Data Transfer Services, Inc. specializes in developing software solutions for document design, production, and management. Founded in 1991 and headquartered in Mississauga, Canada, with additional offices in Toronto, Vancouver, and Buffalo, the company serves various sectors, including transportation, professional services, manufacturing, utilities, and financial institutions. Roler Data offers a range of services, including data extraction, system migration, electronic document composition, and archival solutions. The company emphasizes sustainability by implementing strategies to reduce paper usage and enhance e-delivery options, which leads to lower operational costs and a reduced environmental impact. As a subsidiary of Doxim Inc., Roler Data aims to streamline document processes for its clients, ultimately improving efficiency while minimizing resource-intensive projects.
Neocog Technologies
Acquisition in 2015
Neocog Technologies
Arius Software
Acquisition in 2012
Arius is the leading provider of account opening applications to the North American financial services sector.
Impress Digital
Acquisition in 2009
Impress Digital is a customer communications company serving financial services and regulated industry organizations.