Doxim is a leader in customer communications management (CCM) and engagement technology, primarily serving financial and regulated markets. The company offers a comprehensive Customer Engagement Platform designed to enhance communication throughout the customer lifecycle. By providing omnichannel delivery solutions, Doxim enables clients to communicate effectively, improve cross-sell and upsell opportunities, and foster customer loyalty through personalized interactions. Its platform includes tools for client onboarding, statement composition, archiving, and content management, allowing organizations in banking, healthcare, and insurance sectors to modernize their communication strategies. Doxim's integrated software solutions aim to address challenges related to digitization, operational efficiency, and customer experience, ultimately helping clients enhance engagement and drive revenue while reducing costs.
Direct Technologies, Inc. is a provider of direct marketing and letter shop services, specializing in variable print, fulfillment, electronic communications, and direct mail solutions. Founded in 1994 and based in Suwanee, Georgia, the company offers a range of production services that include data processing, manufacturing, and distribution. Its product portfolio features items such as membership cards, gift cards, prescription benefit cards, prepaid cards, and retail loyalty cards. Direct Technologies serves a diverse clientele across various sectors, including healthcare, telecommunications, retail, insurance, automotive, hospitality, financial services, and non-profit organizations. The company's focus on innovative technologies and customer engagement strategies aims to enhance client relationships and retention.
Level One is a company based in Malvern, Pennsylvania, founded in 2004, that specializes in customer experience solutions for the utility market, as well as insurance providers and governments. The company offers a cloud-based platform known as OneVIEW CXM, which enhances customer engagement by providing businesses with tools for quality assurance, content management, multi-channel bill presentment, payment processing, customer preference management, and analytics reporting. Level One's services include electronic bill presentation and payment processing, utilizing secure communication across various channels to deliver cost savings and increased efficiencies for its clients while accelerating payment processes.
Laser Print Plus design, print, and mail statements, invoices, and other documents using data. They specialize in printing, inserting, and mailing invoices, statements, insurance policies, tax notices, and other services offered are High-Speed Laser or Ink Jet Printing with black only, highlight color, or full color and MICR (Variable or Static), Intelligent Envelope Inserting - allows a varying number of pages into an envelope and intelligent selective inserting of additional materials, Custom Programming and Data Processing, Graphic Design and Address Cleansing – CASS, LACS, DPV, IMB, and NCOA.
Pinnacle Data Systems, LLC specializes in document composition, printing, mailing, and electronic payment services. The company produces a variety of printed materials, including bills, letters, statements, and notices, while also offering electronic presentment solutions that allow customers to access their documents from any device. Its services include e-billing and self-service payment options for both B2C and B2B environments. Additionally, Pinnacle Data Systems provides graphic design services, rapid turnaround times, and personalized client support. The company features an online portal for document control and archiving, as well as One2One, a web-based message manager that enables the integration of custom marketing messages into documents. Serving a diverse clientele, Pinnacle Data Systems manages and delivers print and electronic documents for industries such as utilities, healthcare, insurance, and financial services. Founded in 1992, the company is headquartered in Birmingham, Alabama, with additional locations in Suwanee, Georgia, and Phoenix, Arizona. Pinnacle Data Systems operates as a subsidiary of Doxim Solutions ULC.
Striata, Inc. specializes in developing eDocuments, eBilling, and eMarketing software applications primarily for the financial services, insurance, telecommunications, and utility sectors, both in the United States and internationally. The company offers a wide range of electronic messaging solutions to various blue-chip clients, including eBilling services such as electronic notifications, credit and collections, and e-invoicing. Additionally, Striata provides electronic document delivery and eMarketing services, encompassing email marketing, customer profiling, and data management. Founded in 1999 and headquartered in New York, Striata has expanded its operations to multiple global locations, including London, Sydney, Hong Kong, and Johannesburg. In March 2003, the company changed its name from The E-mail Corporation to Striata, and as of September 2020, it operates as a subsidiary of Doxim Solutions ULC.
Utilitec, founded in 1985 and based in Troy, Michigan, offers specialized data management and customer communications solutions tailored to the metered services industry. As a subsidiary of Doxim Solutions ULC since August 2019, Utilitec provides a range of services, including data processing, e-presentment, and bill payment solutions. The company conducts comprehensive data and business practice assessments and employs customer-focused design strategies to enhance engagement. By addressing the specific needs of its clients, Utilitec aims to maximize efficiency and effectiveness in their operations.
MessagingDirect Ltd. specializes in developing digital customer communications software, with a focus on secure messaging and electronic bill delivery. The company offers CORE360, a scalable platform that provides comprehensive solutions for customer communications, including data transformation, content generation, message delivery, and document archiving. Additionally, MessagingDirect provides various services such as implementation, training, 24/7 support, custom development, capacity planning, and consulting. Its client base includes financial institutions, banks, insurance providers, and print and mail service companies. Founded in 1999 and headquartered in Edmonton, Canada, MessagingDirect operates as a subsidiary of Doxim Solutions ULC.
Market Connections, Inc. specializes in designing and implementing tailored communication technology solutions. The company serves various sectors, including financial services, corporate, real estate, and dental markets across Canada and the United States. Founded in 1992 and headquartered in Toronto, Canada, Market Connections has established itself as a prominent provider of customer communications and campaign management technology, particularly for wealth management and financial services organizations. As of February 2019, it operates as a subsidiary of Doxim Solutions ULC.
Allison Payment Systems, LLC is a provider of customer communication solutions, focusing on digital transactional document presentment, print and mail services, and electronic document delivery and management tools. The company's print and mail services include automated processes, production, reporting, design, and dynamic marketing. Its digital offerings encompass email, presentment, payment, and archiving, while postal processing solutions involve presort management and mail tracking. Allison Payment Systems serves a diverse range of industries, including consumer finance, utilities, auto finance, mortgage, healthcare, government services, insurance, telecom, and educational finance. Founded in 1888 and based in Indianapolis, Indiana, the company was previously known as Cummins-Allison Corporation before rebranding in 1995.
Intelligent Document Solutions (IDS.com) is a leading provider of secure eDocument solutions, high speed color print and mail production. IDS.com has the expertise and infrastructure to deliver virtually any document solution a financial institution could need. With decades of experience in the field and a broad range of capabilities, IDS.com is fully suited to integrate marketing campaigns to meet whatever service your credit union, bank, or organization may need.
DigitalMailer serves more than 200 credit unions and community banks. The Company provides a suite of digital customer communications products and services that enable financial organizations to connect with customers via their preferred channels, targeting messages to each individual’s interests and needs.
Roler Data Transfer Services, Inc. specializes in developing software solutions for document design, production, and management. Founded in 1991 and headquartered in Mississauga, Canada, with additional offices in Toronto, Vancouver, and Buffalo, the company serves various sectors, including transportation, professional services, manufacturing, utilities, and financial institutions. Roler Data offers a range of services, including data extraction, system migration, electronic document composition, and archival solutions. The company emphasizes sustainability by implementing strategies to reduce paper usage and enhance e-delivery options, which leads to lower operational costs and a reduced environmental impact. As a subsidiary of Doxim Inc., Roler Data aims to streamline document processes for its clients, ultimately improving efficiency while minimizing resource-intensive projects.
Neocog Technologies
Acquisition in 2015
Neocog Technologies
Arius Software
Acquisition in 2012
Arius is the leading provider of account opening applications to the North American financial services sector.
Impress Digital
Acquisition in 2009
Impress Digital is a customer communications company serving financial services and regulated industry organizations.
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