Pep Boys

Pep Boys is an automotive aftermarket chain and retailer that offers quality auto repair and car parts. The 1980s brought an aggressive expansion program in the company’s history. To raise capital, Pep Boys split its stock 3-for-1 and moved to the New York Stock Exchange in 1982. This strategy enabled rapid growth and brought about the birth of the automotive supercenter. This concept boosted Pep Boys to more than 700 stores, almost 3,600 service bays and more than $2 billion in annual sales. Pep Boys The Road Ahead Pep Boys continued its expansion in the 1990s, including to Puerto Rico. As the automotive aftermarket need has shifted over time from a majority of auto parts customers who identify as “Do it Yourselfers” to an increasing number of customers who prefer service centers to take care of their automotive maintenance and repair, Pep Boys has expanded its service business. Today Pep Boys provides service for more than six million cars and car owners each year. More than 23 million rewards members have signed up for special offers in stores. Since 2009, Pep Boys has focused on the development of service and tire centers within its existing markets as its primary growth strategy. Today the company operates more than 7,400 service bays in nearly 800 stores nationwide. At the same time, in some of its traditional supercenters, the company has expanded to include speed shops within its retail stores, which cater to the growing number of car enthusiasts who have fun working on performance cars, like hot rods, muscle cars, and off-road trucks. In 2012, Pep Boys created a new service and retail customer experience, which it refers to as The Road Ahead. Similar to the experience found at some high-end car dealerships, new Pep Boys stores feature customer lounges with amenities such as complimentary Wi-Fi and flat screen TV's near its full-service maintenance and repair shops, as well as a diverse retail product assortment in the automotive aftermarket. With almost 20,000 friendly and knowledgeable associates living the legacy of Manny, Moe, and Jack, Pep Boys’ vision is to be the best place to shop and care for cars.