Khoros

Flow.ai is a company that specializes in creating a comprehensive platform for the development and management of conversational AI solutions, including chatbots and AI assistants. The platform features an intuitive drag-and-drop interface, allowing users to design, deploy, and manage their applications across various web channels without needing extensive technical expertise. Flow.ai incorporates advanced natural language processing (NLP) capabilities and supports multiple languages and channels, enabling seamless integration of human agents when necessary. With its state-of-the-art tools for design and functionality, Flow.ai streamlines the process of building conversational commerce solutions and enhances customer service interactions. This facilitates efficient content management and significantly reduces development time for voice applications.

Lithium builds trusted relationships between the world’s best brands and their customers, helping people get answers and share their experiences. Brands like Microsoft, HP, Sephora, Virgin and Barclaycard and customers in more than 34 countries rely on Lithium to help them connect, engage, and understand their total community. With more than 100 million monthly visits over all Lithium communities and 750 million online profiles scored by Klout, Lithium has one of the largest digital footprints in the world. Using that data and the company’s software, Lithium customers boost sales, reduce service costs, spark innovation, and build long-term brand loyalty and advocacy.

Shoutlet, Inc. is an enterprise social marketing platform that enables brands to forge and enhance customer relationships through social media. Founded in 2004 and headquartered in Madison, Wisconsin, with additional offices in Atlanta and London, Shoutlet offers a comprehensive suite of tools designed to engage, publish, and analyze social marketing campaigns across various platforms such as Facebook, Twitter, and LinkedIn. Its services include social CRM, community management, social listening, and analytics, which help brands understand consumer sentiments and optimize their social strategies. The platform supports features like Social Switchboard, which automates content publishing, and Social Canvas, a design tool for creating interactive content without coding. Shoutlet's SaaS-based model provides flexibility and control, empowering companies to scale their social media efforts effectively. The company was formerly known as Sway, Inc. and adopted its current name in 2010. As of August 2015, Shoutlet operates as a subsidiary of Spredfast, Inc.

Mass Relevance is a company based in Austin, Texas, that specializes in developing cloud-based software tailored for the media and entertainment sectors. Founded in 2009 and originally named TweetRiver, the company rebranded in 2010. Its software facilitates the aggregation, filtration, and integration of social media content, allowing brands to effectively manage their social presence. The platform provides various services, including data management, opinion polling, trend analysis, and social activity monitoring, thereby enabling brands to strategically engage with their audiences. Mass Relevance serves a diverse clientele that includes notable organizations such as Cisco, GolfDigest, NBC Sports, and Pepsi. In April 2014, Mass Relevance merged with Spredfast, creating a more comprehensive solution for social marketing needs.