Khoros

Flow.ai is a company that specializes in the creation of chatbots and AI assistants, providing a comprehensive platform for customer service and conversational commerce solutions. Its user-friendly platform features a drag-and-drop interface, allowing users to design, deploy, and manage chatbots across various web channels with ease. The technology is powered by advanced natural language processing capabilities, supporting multiple languages and enabling seamless interaction between AI and human agents. Flow.ai's tools facilitate the efficient development and management of conversational AI applications, significantly reducing the time and effort required for developers to create voice application content.

Lithium builds trusted relationships between the world’s best brands and their customers, helping people get answers and share their experiences. Brands like Microsoft, HP, Sephora, Virgin and Barclaycard and customers in more than 34 countries rely on Lithium to help them connect, engage, and understand their total community. With more than 100 million monthly visits over all Lithium communities and 750 million online profiles scored by Klout, Lithium has one of the largest digital footprints in the world. Using that data and the company’s software, Lithium customers boost sales, reduce service costs, spark innovation, and build long-term brand loyalty and advocacy.

Shoutlet, Inc. is an enterprise social marketing platform that enables brands to build and strengthen customer relationships through a comprehensive suite of tools. Founded in 2004 and based in Madison, Wisconsin, with additional offices in Atlanta and London, Shoutlet offers solutions for content creation, social media engagement, and customer relationship management. Its platform includes features for social listening, analytics, and community management, allowing brands to track conversations, manage campaigns, and measure performance across various social media channels such as Facebook, Twitter, and LinkedIn. With a focus on integrating social data into business strategies, Shoutlet provides tools for social advertising, workflow management, and contest execution. The company's software-as-a-service model ensures flexibility and control for its clients, supported by a dedicated account team to facilitate successful social media campaigns. Shoutlet operates as a subsidiary of Spredfast, Inc. and continues to cater to large enterprises seeking to optimize their social marketing efforts.

Mass Relevance is a developer of cloud-based software designed for the media and entertainment sectors, specializing in social media content aggregation, filtration, and integration. Founded in 2009 and based in Austin, Texas, the company was initially known as TweetRiver before rebranding in 2010. Its platform allows brands to manage and broadcast content across social platforms, offering services such as data management, opinion polling, trend analysis, and social activity monitoring. Notable clients include major organizations such as GolfDigest, MSNBC, NBC Sports, and Pepsi. In April 2014, Mass Relevance merged with Spredfast, creating a comprehensive social marketing entity that enhances brand engagement with fans and followers.