Balto Software Inc. is a technology company that specializes in developing sales software powered by artificial intelligence and real-time conversation analytics. Founded in 2017 and based in Saint Louis, Missouri, Balto's platform is designed to enhance the performance of contact center agents by providing live guidance during phone calls. The software alerts agents to potential mistakes, offers industry-specific suggestions, and monitors conversation milestones to ensure representatives remain on track. Additionally, it helps agents handle objections, recognize customer signals, and balance communication effectively. Balto's solutions are utilized by various sectors, including sales, customer service, and compliance, and have been instrumental in guiding over 150 million calls and delivering more than 185 million real-time recommendations. This proactive approach not only improves agent performance but also enhances customer satisfaction and drives increased revenue for businesses. Balto is recognized for its effectiveness, holding a high rating on customer review platforms.
SpiderOak
Series C in 2023
SpiderOak, Inc. is a cybersecurity company headquartered in Kansas City, Missouri, with an additional office in Chicago, Illinois. Founded in 2007, SpiderOak develops technology aimed at mitigating various categories of cyberattacks while addressing compliance, security, and usability needs. Its flagship product, SpiderOak CrossClave, enables secure file exchange and synchronization through no knowledge encryption, allowing users to share sensitive data safely. The company also offers The SpiderOak, a secure messaging and file-sharing solution, and SpiderOak One Backup, a desktop application for data backup across multiple operating systems, including Linux, macOS, and Windows, as well as mobile platforms. Furthermore, SpiderOak provides enterprise-level solutions such as SpiderOak Enterprise Backup, which focuses on ransomware protection and disaster recovery. The company serves a diverse clientele that includes defense and intelligence sectors, civilian government, government contractors, and enterprises, emphasizing confidentiality, integrity, and availability in its offerings.
Balto Software Inc. is a technology company that specializes in developing sales software powered by artificial intelligence and real-time conversation analytics. Founded in 2017 and based in Saint Louis, Missouri, Balto's platform is designed to enhance the performance of contact center agents by providing live guidance during phone calls. The software alerts agents to potential mistakes, offers industry-specific suggestions, and monitors conversation milestones to ensure representatives remain on track. Additionally, it helps agents handle objections, recognize customer signals, and balance communication effectively. Balto's solutions are utilized by various sectors, including sales, customer service, and compliance, and have been instrumental in guiding over 150 million calls and delivering more than 185 million real-time recommendations. This proactive approach not only improves agent performance but also enhances customer satisfaction and drives increased revenue for businesses. Balto is recognized for its effectiveness, holding a high rating on customer review platforms.
Balto Software Inc. is a technology company that specializes in developing sales software powered by artificial intelligence and real-time conversation analytics. Founded in 2017 and based in Saint Louis, Missouri, Balto's platform is designed to enhance the performance of contact center agents by providing live guidance during phone calls. The software alerts agents to potential mistakes, offers industry-specific suggestions, and monitors conversation milestones to ensure representatives remain on track. Additionally, it helps agents handle objections, recognize customer signals, and balance communication effectively. Balto's solutions are utilized by various sectors, including sales, customer service, and compliance, and have been instrumental in guiding over 150 million calls and delivering more than 185 million real-time recommendations. This proactive approach not only improves agent performance but also enhances customer satisfaction and drives increased revenue for businesses. Balto is recognized for its effectiveness, holding a high rating on customer review platforms.
Balto Software Inc. is a technology company that specializes in developing sales software powered by artificial intelligence and real-time conversation analytics. Founded in 2017 and based in Saint Louis, Missouri, Balto's platform is designed to enhance the performance of contact center agents by providing live guidance during phone calls. The software alerts agents to potential mistakes, offers industry-specific suggestions, and monitors conversation milestones to ensure representatives remain on track. Additionally, it helps agents handle objections, recognize customer signals, and balance communication effectively. Balto's solutions are utilized by various sectors, including sales, customer service, and compliance, and have been instrumental in guiding over 150 million calls and delivering more than 185 million real-time recommendations. This proactive approach not only improves agent performance but also enhances customer satisfaction and drives increased revenue for businesses. Balto is recognized for its effectiveness, holding a high rating on customer review platforms.
Balto Software Inc. is a technology company that specializes in developing sales software powered by artificial intelligence and real-time conversation analytics. Founded in 2017 and based in Saint Louis, Missouri, Balto's platform is designed to enhance the performance of contact center agents by providing live guidance during phone calls. The software alerts agents to potential mistakes, offers industry-specific suggestions, and monitors conversation milestones to ensure representatives remain on track. Additionally, it helps agents handle objections, recognize customer signals, and balance communication effectively. Balto's solutions are utilized by various sectors, including sales, customer service, and compliance, and have been instrumental in guiding over 150 million calls and delivering more than 185 million real-time recommendations. This proactive approach not only improves agent performance but also enhances customer satisfaction and drives increased revenue for businesses. Balto is recognized for its effectiveness, holding a high rating on customer review platforms.
SpiderOak
Series A in 2015
SpiderOak, Inc. is a cybersecurity company headquartered in Kansas City, Missouri, with an additional office in Chicago, Illinois. Founded in 2007, SpiderOak develops technology aimed at mitigating various categories of cyberattacks while addressing compliance, security, and usability needs. Its flagship product, SpiderOak CrossClave, enables secure file exchange and synchronization through no knowledge encryption, allowing users to share sensitive data safely. The company also offers The SpiderOak, a secure messaging and file-sharing solution, and SpiderOak One Backup, a desktop application for data backup across multiple operating systems, including Linux, macOS, and Windows, as well as mobile platforms. Furthermore, SpiderOak provides enterprise-level solutions such as SpiderOak Enterprise Backup, which focuses on ransomware protection and disaster recovery. The company serves a diverse clientele that includes defense and intelligence sectors, civilian government, government contractors, and enterprises, emphasizing confidentiality, integrity, and availability in its offerings.