Humach

Humach is an outsourcing company that specializes in enhancing customer experiences through a unique integration of human creativity and machine analytics. By leveraging advanced domestic facilities, virtual agents, and near and off-shore capabilities, Humach tailors its services to meet the specific needs of businesses. The company focuses on optimizing customer service and sales assistance by combining human intuition and business intelligence with the computational power and automation offered by technology. This approach enables organizations to improve their customer interactions, ultimately driving revenue and profitability.

Mark Honeycutt

President of digital

1 past transactions

InfinitAI

Acquisition in 2020
The InfinitAI platform enables Contact Centers and Hubs to customize and deploy powerful Conversational AI Interfaces that provide instant, reliable assistance to agents on the job. Using chatbots, voice assistants and avatar video chat will give both your customers and your employees faster, more efficient experiences. With products like our Digital Contact Center at their disposal, your agents will be more productive than ever before.
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