Humach

Humach is an outsourcing company that specializes in enhancing customer experiences through a unique integration of human creativity and machine analytics. By leveraging advanced domestic facilities, virtual agents, and near and off-shore capabilities, Humach tailors its services to meet the specific needs of businesses. The company focuses on optimizing customer service and sales assistance by combining human intuition and business intelligence with the computational power and automation offered by technology. This approach enables organizations to improve their customer interactions, ultimately driving revenue and profitability.

Mark Honeycutt

President of digital

2 past transactions

Markets EQ

Acquisition in 2025
Markets EQ is a developer of a conversational AI platform that specializes in analyzing executive communications to deliver strategic insights for professionals in investor relations, finance, and corporate communications. The company's innovative GenAI solution offers competitive tonal analysis, providing users with previously unavailable awareness and understanding of communication dynamics. By decoding the nuances of executive dialogue, Markets EQ empowers stakeholders, including finance professionals, buy-side analysts, and regulators, to make informed decisions based on real-time conversational intelligence. Through its advanced technology, the company aims to enhance corporate strategy and facilitate better outcomes in areas such as mergers and acquisitions.

InfinitAI

Acquisition in 2020
InfinitAI, Inc. is a provider of artificial intelligence technology based in Denver, Colorado. The company specializes in developing a platform that facilitates the creation and deployment of conversational AI interfaces, including chatbots, voice assistants, and avatar video chat solutions. InfinitAI's offerings are designed to enhance the efficiency and productivity of contact centers by providing agents with instant, reliable assistance during customer interactions. By leveraging its technology, InfinitAI enables organizations to deliver improved experiences to both customers and employees, ultimately streamlining operations within the contact center environment. As of July 2020, InfinitAI operates as a subsidiary of Humach.
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