Humach
Humach is an outsourcing company that specializes in enhancing customer experiences through a unique integration of human creativity and machine analytics. By leveraging advanced domestic facilities, virtual agents, and near and off-shore capabilities, Humach tailors its services to meet the specific needs of businesses. The company focuses on optimizing customer service and sales assistance by combining human intuition and business intelligence with the computational power and automation offered by technology. This approach enables organizations to improve their customer interactions, ultimately driving revenue and profitability.
Top Stages
2 past transactions
Markets EQ
Acquisition in 2025
Markets EQ develops an AI platform that analyzes executive communications, providing insights for investor relations, corporate strategy, M&A, and other decision-makers. It offers real-time conversational intelligence to enhance understanding and strategic advantage.
InfinitAI
Acquisition in 2020
InfinitAI, Inc. is a Denver-based company specializing in artificial intelligence technology tailored for the development of chatbots, voice assistants, and video chat interfaces. The company focuses on enhancing the efficiency of contact centers and hubs by providing customizable conversational AI solutions. Its platform allows businesses to deploy advanced conversational interfaces that deliver instant support to agents, thereby improving productivity and customer interactions. InfinitAI aims to streamline communication processes for both customers and employees, facilitating faster and more effective service delivery. As a subsidiary of Humach, InfinitAI continues to innovate in the realm of conversational technology, focusing on the needs of modern customer service environments.
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