Humach

Humach is an outsourcing company that specializes in enhancing customer sales and support experiences by integrating human creativity and intuition with advanced computational technologies. The company focuses on customizing a blend of domestic facilities, virtual agents, and both nearshore and offshore capabilities to meet the specific needs of businesses. By leveraging cutting-edge analytics and automation, Humach aims to help organizations improve their revenue and profitability while delivering seamless customer interactions. This unique approach allows Humach to provide tailored solutions that optimize customer experiences in various industries.

Mark Honeycutt

President of digital

1 past transactions

InfinitAI

Acquisition in 2020
InfinitAI, Inc. is a provider of artificial intelligence technology based in Denver, Colorado. The company specializes in developing a platform that facilitates the creation and deployment of conversational AI interfaces, including chatbots, voice assistants, and avatar video chat solutions. InfinitAI's offerings are designed to enhance the efficiency and productivity of contact centers by providing agents with instant, reliable assistance during customer interactions. By leveraging its technology, InfinitAI enables organizations to deliver improved experiences to both customers and employees, ultimately streamlining operations within the contact center environment. As of July 2020, InfinitAI operates as a subsidiary of Humach.
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