itelCX
itel is an award-winning international customer experience partner with operations across the Caribbean, Latin America, and the U.S. itel's bilingual, end-to-end Inbound & Outbound, Voice and Non-Voice customer experience management solutions are carefully crafted to meet industry and business-specific needs, while our geo-diverse platform and flexible delivery models provide the agility needed to effectively manage CX in the new economy. Using the perfect balance of technology and human touch, we see every customer interaction as a chance to deliver outstanding, loyalty-driving experiences.
1 past transactions
Emerge BPO
Acquisition in 2021
Emerge BPO is a business process outsourcing company based in Georgetown, Guyana, specializing in customer management, back office, and transaction processing services. The company serves a diverse range of industries, including retail, media, travel, hospitality, healthcare, and financial services. Emerge BPO offers a variety of services, including general customer support, e-commerce website support, and loyalty program support. By leveraging strong domain experience and a skilled workforce combined with adaptive technologies, Emerge BPO aims to deliver efficient and effective solutions tailored to the needs of its clients.
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