itelCX
itel is an award-winning international customer experience partner with on-premise and work-at-home operations across the Caribbean, Latin America, U.S., and Canada. itel's geo-diverse delivery platform and customized solutions provide the flexibility and responsiveness clients need to manage CX effectively in the new economy. We are true partners who invest in our people and empower our team to co-innovate - helping clients to solve problems and seize opportunities. Our bilingual end-to-end Inbound & Outbound, Voice and Non-voice customer experience management solutions are carefully crafted to meet industry- and business-specific needs. Using technology-enabled human touch across the customer journey, every interaction is a fresh beginning.
Emerge BPO is a prominent nearshore provider of business process outsourcing services headquartered in Georgetown, Guyana. The company specializes in customer management, back office, and transaction processing services, catering to a diverse range of industries, including retail, media, travel, hospitality, healthcare, and financial services. Emerge BPO offers general customer support, e-commerce website support, and loyalty program assistance, leveraging a skilled workforce and advanced technologies to deliver effective solutions for its clients.
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