itelCX
itel is an award-winning international customer experience partner with operations across the Caribbean, Latin America, and the U.S. itel's bilingual, end-to-end Inbound & Outbound, Voice and Non-Voice customer experience management solutions are carefully crafted to meet industry and business-specific needs, while our geo-diverse platform and flexible delivery models provide the agility needed to effectively manage CX in the new economy. Using the perfect balance of technology and human touch, we see every customer interaction as a chance to deliver outstanding, loyalty-driving experiences.
Emerge BPO
Acquisition in 2021
Emerge BPO is a prominent provider of business process outsourcing services based in Georgetown, Guyana. The company specializes in customer management, back office operations, and transaction processing. It offers a range of services including general customer support, e-commerce website assistance, and loyalty program management. Emerge BPO caters to various industries, including retail, media, travel, hospitality, healthcare, and financial services. The company combines extensive industry experience with a skilled workforce and advanced technologies to deliver effective solutions to its clients.
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