Pegasystems

Fisent Technologies is a developer of an AI-powered automation platform aimed at enhancing business operations through the integration of advanced generative artificial intelligence models. The company offers its Applied GenAI Process Automation solution, BizAI, which enables enterprises of all sizes to streamline their processes, improve efficiency, and lower costs. By digitizing the processing and interpretation of complex content, Fisent Technologies empowers organizations to automate routine tasks and optimize workflows, allowing them to focus on strategic initiatives and drive greater value from their operations.

Everflow is a software company that helps companies discover, learn, and evolve their processes with AI and process mining technologies.

Valued is a technology company that focuses on enhancing workplace dynamics through its innovative platforms. One of its key offerings is Qurious, a real-time voice AI platform designed for sales leaders. This platform leverages artificial intelligence to provide smart sales playbooks, which help sales representatives navigate their calls effectively by diagnosing challenges in real-time and offering guidance based on best practices. Qurious continuously evolves these playbooks to remain relevant, enabling organizations to optimize their sales processes and improve performance. Additionally, Valued has developed a unique HR platform aimed at reducing workplace bullying. This platform enables HR leaders to gather conversational feedback and analyze anonymized communication data, allowing them to identify and address potential issues proactively while promoting positive workplace behaviors. Valued's solutions are designed to foster a supportive and efficient work environment, driving both sales success and employee well-being.

In the Chat is a ground-breaking social media sales and customer service company. Our purpose is to transform the way organizations do business by delivering the social generation of sales, customer service and profitability. We’re in the business of directly connecting consumers and companies as quickly and easily as possible. By helping our clients improve their online customer service, we can help them develop happier and more loyal customers and drive profitability through social media. We’ve developed a suite of social media solutions that are fast, easy, and effective – from set-up to selling – and help our clients improve their customer service and loyalty through social media. Our search, text mining, analytics, servicing platforms and professional services help our clients to identify key issues and trends in social media that impact their brands and to connect with social media users who are looking for help or advice for their products and services. We’re privately funded and backed by a leadership team with more than 100 years of combined experience in customer service operations, strategy, and technology. We’re located in Waterloo, Ontario - Canada’s booming technology hub - and we continue to build an outstanding team of committed service professionals. We’re really glad you’re here. The move to service in social media offers a huge opportunity to build competitive advantage and grow bottom-line results. We want to make it the best move for you. Drop us a line anytime to let us know how we can help.

Infruid Labs is a company specializing in business analytics and data visualization solutions. It offers a platform designed to facilitate data-driven decision-making by utilizing advanced analytical techniques to uncover patterns within large datasets. This capability allows businesses to derive actionable insights, which can be shared across teams to enhance profitability and operational efficiency. By focusing on big data, Infruid Labs provides its customers with the tools necessary to make informed decisions and improve overall performance.

OpenSpan, Inc. is a provider of robotic automation and workforce intelligence solutions, catering to enterprises both in the United States and internationally. Established in 2004 and based in Alpharetta, Georgia, the company specializes in desktop analytics and automation software designed to enhance the productivity of customer-facing and back-office workers. OpenSpan's offerings include OpenSpan Intelligence, a SaaS-based application that delivers insights for workforce management; OpenSpan Robotic Process Automation, which automates enterprise transactions; and OpenSpan Robotic Desktop Automation, aimed at optimizing employee workflows by simplifying and integrating technologies on the desktop. Additionally, the company provides the OpenSpan Transformation Platform for developing transaction strategies, along with various professional and consulting services. OpenSpan serves a diverse range of industries, including banking, government, travel, and telecommunications, and has strategic partnerships with major companies like IBM, Microsoft, and Salesforce.com. As of 2016, OpenSpan operates as a subsidiary of Pegasystems Inc.

Pegasystems Information Technology, formerly known as Ultima, is a developer of software services that focuses on enhancing enterprise applications. The company provides solutions that enable organizations to efficiently build, deploy, and modify applications by effectively capturing business objectives, automating programming tasks, and streamlining workflows. With a particular emphasis on the Turkish market, Pegasystems IT aims to bolster local sales, delivery, and support resources to better serve its clients. Through its innovative approach, Pegasystems IT facilitates organizations in transforming their operational processes and achieving their strategic goals.

Cobrowsing is like screensharing, but it’s limited to the browser and it's lightning fast. With our cobrowsing, a customer representative can connect up to a customer’s browser instantly and show them around the site by highlighting different elements of the page. They can also click links or fill out forms for the customer - all with no downloads or installations for the customer or the rep. While most screensharing software allows a rep to see a customer's entire computer, Firefly only shows what's on the customer's web page itself - not other open tabs, and not other open applications - making it much more secure than a traditional solution.

Antenna Software is an enterprise mobility specialist focused on assisting organizations in the development, operation, and management of mobile applications and content. The company's flagship mobility platform, AMPchroma, serves as the foundational technology that addresses the intricate aspects of the mobile lifecycle, including security, integration, and application management. By offering comprehensive solutions tailored for global enterprises, Antenna Software enables businesses to effectively navigate the challenges associated with mobile technology.

Chordiant Software, and its Foundation and Cx Solutions, arms marketing, customer service and customer loyalty executives with a suite of predictive and adaptive decisioning applications to deliver an order of magnitude improvement in customer experience.

1mind Corporation provides integrated customer relationship management (CRM) solutions for the insurance industry.