Hansen Technologies

Hansen Technologies, Ltd. is a global technology company specializing in the development, integration, and support of billing systems software for the telecommunications, gas, electricity, and water sectors. The company focuses on providing comprehensive software solutions that encompass billing, customer data management, order capture, and customer service functionalities. Hansen also offers facilities management and outsourcing services from its purpose-built data centers, catering to government, telecommunications, and energy sectors. In addition, the company provides IT outsourcing services, which include consulting, host management, support center operations, business continuity, and network solutions. Hansen operates across multiple regions, including Australia, Europe, Asia, New Zealand, and the United States, serving clients in the energy, utilities, and communications industries.

Graeme Taylor

CFO

4 past transactions

Sigma Systems

Acquisition in 2019
Sigma Systems, a subsidiary of Hansen Technologies, specializes in developing catalog-driven software solutions tailored for communications, media, and high-tech companies. Founded in 1990 and headquartered in Toronto, Canada, with additional offices in various global locations, Sigma Systems offers a comprehensive product portfolio that includes enterprise-wide Sigma Catalog, Sigma CPQ, Sigma Order Management, and Sigma Provisioning. These tools facilitate the management of services and products, enabling providers to efficiently sell and deliver digital offerings, such as internet, voice, video, and mobile services. Sigma’s solutions can be deployed either in the cloud or on-premise, and they support over 80 customers across 40 countries, managing hundreds of millions of services valued at over $150 billion.

Enoro

Acquisition in 2017
Enoro is focused on software solutions for energy utilities. With over 20 years of experience in developing and delivering energy software solutions that enhance business value, we have come to understand the market and how changes will affect utilities’ businesses in the future. We have over 250 utility experts at your service – ready to bring improved user experiences and enhanced profitability.

PPL Solutions

Acquisition in 2016
PPL Solutions, LLC is a provider of back office services for utility and retail energy clients. Established in 1999 and based in Allentown, Pennsylvania, the company specializes in a range of services, including billing, electronic payment processing, customer acquisition systems, and contractor fulfillment portals. It also offers solutions such as web self-service and smart grid technology. With a workforce of 230 employees, primarily located at its call center in Hazleton, Pennsylvania, PPL Solutions serves competitive electric and gas suppliers, as well as regulated utilities across the United States. As of July 2016, PPL Solutions operates as a subsidiary of Hansen Technologies Ltd.

Peace Software

Acquisition in 2008
Peace Software develops and supplies utility billing software for clients in the United States and internationally. The company offers a customer information system (CIS) that provides billing solutions for regulated utilities, energy retailers, and utility distribution companies, facilitating the acquisition, billing, and servicing of electricity, gas, and water customers. Peace Software's products include a customizable mail processing solution that transforms paper bills and e-bills into marketing tools, as well as outsourced utility billing and payment transaction services. These services can be utilized individually or as part of an integrated solution within the meter-to-cash transaction cycle. Founded in 1984 and based in Miami, Florida, Peace Software operates as a subsidiary of Hansen Technologies.
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