Hansen Technologies

Hansen Technologies, Ltd. is a global technology company specializing in the development, integration, and support of billing systems software for the telecommunications, gas, electricity, and water sectors. The company focuses on providing comprehensive software solutions that encompass billing, customer data management, order capture, and customer service functionalities. Hansen also offers facilities management and outsourcing services from its purpose-built data centers, catering to government, telecommunications, and energy sectors. In addition, the company provides IT outsourcing services, which include consulting, host management, support center operations, business continuity, and network solutions. Hansen operates across multiple regions, including Australia, Europe, Asia, New Zealand, and the United States, serving clients in the energy, utilities, and communications industries.

Graeme Taylor

CEO

5 past transactions

Powercloud

Acquisition in 2024
Powercloud is a software company that specializes in providing cloud-based solutions for the energy sector. Its platform focuses on back-end billing and customer information processes specifically designed for utility companies. Powercloud's services encompass invoice management, tariff and accounting functions, payment processing, and communication tools, catering to both large and medium-sized energy utilities. By offering features such as ERP, regulatory processes, settlement, contract management, and customer management, Powercloud enables its clients to effectively acquire new customers and enhance their relationships with existing ones through improved pricing management and operational efficiency.

Sigma Systems Canada

Acquisition in 2019
Sigma Systems, headquartered in Toronto, Canada, specializes in developing catalog-driven software solutions for communications, media, and high-tech companies. Its product suite includes Sigma Catalog, Sigma CPQ, Sigma Order Management, and Sigma Provisioning, catering to both residential and business markets. These products, deployable in the cloud or on-premise, manage hundreds of millions of services worldwide, with a combined value exceeding $150 billion. Sigma Systems, now a subsidiary of Hansen Technologies Ltd, operates globally with offices in Canada, the UK, Brazil, India, and Japan, serving over 80 customers across 40 countries.

Enoro

Acquisition in 2017
Enoro is a specialist provider of software solutions tailored for energy utilities. Established over two decades ago, the company leverages its extensive market knowledge and expertise to deliver innovative solutions that enhance business value and adapt to future industry changes. Enoro's portfolio includes customer information systems and meter data management platforms, along with advanced analytics tools such as predictive and prescriptive analytics. With a team of over 250 utility experts, they serve the Nordic energy markets and are expanding their footprint across Europe.

PPL Solutions

Acquisition in 2016
PPL Solutions, LLC is a provider of back office services tailored for utility and retail energy clients in the United States. Established in 1999 and headquartered in Allentown, Pennsylvania, the company specializes in delivering a range of solutions, including customer acquisition systems, electronic payment services, billing, and business process outsourcing. PPL Solutions also offers a customer acquisition and contractor fulfillment portal, web self-service options, and smart grid solutions, enhancing operational efficiency for competitive electric and gas suppliers, as well as regulated utilities. The company employs approximately 230 staff members, primarily based at its call center facility in Hazleton, Pennsylvania. In 2016, PPL Solutions became a subsidiary of Hansen Technologies Ltd.

Peace Software

Acquisition in 2008
Peace Software specializes in developing and supplying utility billing software for clients in the utility sector both in the United States and internationally. Founded in 1984 and based in Miami, Florida, the company offers a comprehensive customer information system (CIS) that supports regulated utilities, energy retailers, and distribution companies in managing customer acquisition, billing, and service for electricity, gas, and water. Peace Software provides its CIS through both hosted and licensed models and includes a mail processing solution that transforms paper bills and e-bills into marketing tools. Additionally, the company offers outsourced utility billing and payment transaction services, facilitating bill delivery, customer communications, payments, and receivables as standalone solutions or as part of an integrated service within the meter-to-cash transaction cycle.
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