IntelePeer is a communications automation platform that utilizes generative AI to enhance customer interactions for businesses. By offering a cloud-based Communications Platform as a Service (CPaaS), the company provides on-demand IP communications and SIP trunking services tailored for enterprises. IntelePeer's platform integrates seamlessly with existing systems, allowing businesses to streamline their communication processes across multiple channels. Its focus on automation not only reduces operational costs but also improves customer experience by delivering efficient and effective communication solutions. The incorporation of AI and analytics further enhances the platform's capabilities, enabling clients to achieve higher levels of customer satisfaction and engagement.
Advantone Inc. is a provider of Communications-as-a-Service solutions based in Plantation, Florida. Founded in 1986, the company specializes in various telecommunications services, including interactive voice response, call routing, virtual automated call distribution, predictive dialing, and analytics. Its offerings cater to a diverse range of sectors, including retail, consumer goods, pharmaceuticals, finance, healthcare, telecommunications, and business process outsourcing. Formerly known as Prosodie Interactive, Inc., Advantone changed its name in September 2011 and currently operates as a subsidiary of IntelePeer Cloud Communications, LLC.
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