Intermedia

Intermedia is a cloud communications company that offers a comprehensive suite of cloud business applications tailored for small and medium-sized businesses (SMBs). The company provides essential IT services, including voice, video conferencing, chat, business email, file sharing, security, and archiving, enabling over 122,000 businesses to enhance communication and collaboration. Intermedia's Office in the Cloud suite integrates these services under a single platform, allowing customers to focus on their core business rather than IT management. With a commitment to reliability and customer support, Intermedia serves a diverse range of industries, including healthcare, financial services, and retail. The company also operates an award-winning Partner Program that empowers over 5,500 active partners to sell its services under their own brand. With a workforce of more than 700 employees and multiple data centers, Intermedia is recognized as the largest independent provider of hosted Exchange solutions.

Gagan Pabla

Executive Vice President of Operations

6 past transactions

Telax

Acquisition in 2019
Our focus at Telax is to help Communications Service Providers (CSPs) get into the cloud contact center game by forming strategic partnerships that enhance a CSP’s competitive profile. We seamlessly integrate with business products & services to make our contact center offering a true success for both our partners and their business customers. We provide training, knowledge, tools, resources and ongoing support. We also don’t make money unless our partners do - the true definition of a partnership! ADVANTAGE FOR SERVICE PROVIDERS At Telax, we not only provide our technology, we provide embedded human capital. In other words, we don’t set up our technology solution and leave service providers to fend for themselves. We have a dedicated team - the A-Team - that will work hand-in-hand with business customers to ensure everything is running smoothly. BENEFIT FOR BUSINESS CUSTOMERS When it comes to technology, it’s just a matter of time before something requires troubleshooting. Telax’s integrated call center solution takes the guesswork, confusion, and back-and-forth out of resolving a problem between multiple service providers. Business customers make one call to articulate an issue and the troubleshooting can begin. PEOPLE POWERED TO THE CORE We pride ourselves on superior customer service with a smile. Our company culture breeds laughter, happiness, and enjoying the workplace. Partners and business customers are treated the same way! The result is a better customer experience today and a better organization tomorrow. And Everybody's Happy.™ Reach out today to learn more. Call 1.888.808.3529!

AnyMeeting

Acquisition in 2017
AnyMeeting offers a full-featured web conferencing product designed and priced for small business, including a completely free ad-supported option. They provide all the features a small business needs – including 6-way video conferencing, conference calling, built-in VoIP, screen sharing, presentation sharing, video sharing, recording, mobile, social media integration, webinar ticketing, and more – in one, easy-to-use package. Their software is completely web based and runs inside a web browser. That means no annoying downloads required for your attendees, unlike with many of their competitors. Attendees can join with just a single click on the meeting link. It’s lighting fast and super easy. AnyMeeting costs less than major competitors, starting at just $18/month for meetings with up to 25 attendees, and $78/month for webinars with up to 200 attendees. Of course, there's always the completely free ad-supported option that allows you to host meetings or webinars with up to 200 attendees.

bookingkit

Series A in 2016
bookingkit offers booking and reservation management software for operators of tours, activities, and attractions. The company specializes in enabling activity providers in the leisure industry to digitize their businesses. Their software supports customers with sales, marketing, and processing of their activities in a centralized way, which in turn helps providers manage their business.

SaaSID

Acquisition in 2013
SSO and Beyond SaaSID single sign-on (SSO) provides organisations with a single point of control over access to web applications that minimises the risk of unauthorised access to sensitive data. Organisations can manage not only business applications but also social media such as LinkedIn and Twitter. Users no longer have to remember multiple usernames and passwords, increasing productivity and significantly reducing calls to help desks. SaaSID goes beyond SSO and delivers centralised management of access to individual web application features – preventing data misuse by restricting access to features including Share, Download and Export. A detailed audit trail of all user interaction is provided, from sign in to sign out – and everything in between. SaaSID ensures enterprise organisations have complete control when moving to the cloud – and unlocks the benefits without increasing risk.

Telanetix

Acquisition in 2013
Telanetix, Inc., a cloud based Internet protocol (IP) voice services company, provides business phone services and applications to the small-and-medium business market in the United States. It offers AccessLine-branded Voice Services that provide cloud based, hosted voice over IP services, including digital phone system, SIP trunking service, and a la carte individual phone services and features, such as conferencing calling services, find-me and follow-me services, toll-free services, and automated attendant services. Telanetix offers its services directly, as well as through other channel partners. Telanetix, Inc. is headquartered in Bellevue, Washington. As of August 30, 2013, Telanetix, Inc. operates as a subsidiary of Intermedia.net, Inc.

Digex

Acquisition in 1997
Digex provides Web, application, and enterprise managed hosting services for enterprises. Its services include server management, application support, managed networking services, and customer care and support services. It also provides IT services, such as enhanced security, database services, high-availability and application optimization services, stress testing, and consulting services. Digex is focused on industries such as financial services, insurance, media and entertainment, manufacturing, retail, technology, communications, healthcare, and travel and hospitality. It was founded in 1991 and is based in Laurel, Maryland. Digex is currently operating as a subsidiary of Verizon Business Global LLC.
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