Moneypenny

Moneypenny has been providing exceptional customer experience solutions since 2000, specializing in outsourcing services for various industries, including legal, finance, property, automotive, and healthcare. The company offers a range of services such as telephone answering, live chat, mobile answering, and outsourced switchboard solutions. By leveraging innovative technology, Moneypenny caters to a diverse clientele, from sole traders to multinational corporations, assisting them in enhancing their customer service capabilities. Renowned for its high-quality staff and commitment to adding value, Moneypenny continues to be a trusted partner for businesses looking to improve their customer interactions.

Richard Culberson

CEO

5 past transactions

Alphapage

Acquisition in 2022
Alphapage specializes in call management solutions, primarily serving the medical and dental sectors. The company offers a comprehensive suite of services, including live telephone answering, call screening, dispatch services, on-call scheduling, and seminar and event registration. By focusing on personalized customer interactions, Alphapage aims to foster genuine warmth and connection in every call, ensuring that clients feel valued and supported.

Ninja Number

Acquisition in 2020
Ninja Number is a provider of a virtual phone system designed to help business owners manage their communications more effectively, allowing them to concentrate on critical business and personal matters. Through its smartphone application, Ninja Number offers a business phone number powered by artificial intelligence, enabling users to connect up to five lines within a single app. The platform includes features such as push notifications, multiple extensions, detailed reporting and insights, voice-to-text transcription for voicemails, text-to-voice transcription for voicemail greetings, and the ability to send and receive text messages, including replies to transcribed voicemails. By combining these functionalities, Ninja Number aims to enhance the overall communication experience for its users, facilitating business growth and improved efficiency.

Voicenation

Acquisition in 2020
VoiceNation is a provider of virtual receptionist and live answering services based in Duluth, Georgia. The company specializes in offering a range of services designed to support businesses and entrepreneurs, including call patching, call screening, call management, bilingual answering, and order processing. By delivering these services, VoiceNation helps clients enhance their operational efficiency, improve customer interactions, and ultimately grow their businesses.

MadeSimple Group

Acquisition in 2018
MadeSimple, which offers business products and services to start-up companies and small businesses. MadeSimple is home to a range of products dedicated to providing online solutions to the start-up and small business communities such as company formation, virtual offices, website creation and most recently a co-working space in central London. Over the past 15 years, MadeSimple Group has helped form more than 650,000 companies. The team of 45 will continue to work in London.
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