Moneypenny
Moneypenny has been providing exceptional customer experience solutions since 2000, specializing in outsourcing services for various industries, including legal, finance, property, automotive, and healthcare. The company offers a range of services such as telephone answering, live chat, mobile answering, and outsourced switchboard solutions. By leveraging innovative technology, Moneypenny caters to a diverse clientele, from sole traders to multinational corporations, assisting them in enhancing their customer service capabilities. Renowned for its high-quality staff and commitment to adding value, Moneypenny continues to be a trusted partner for businesses looking to improve their customer interactions.
Alphapage
Acquisition in 2022
Alphapage specializes in call management solutions, primarily catering to the medical and dental sectors. The company offers a comprehensive suite of services, including live telephone answering, call screening, dispatch services, on-call scheduling, and seminar and event registration. By focusing on personalized service, Alphapage aims to foster a genuine connection with clients, treating each call with care and attention. This approach ensures that businesses can effectively manage their communications while maintaining a warm and professional interaction with their customers.
Ninja Number
Acquisition in 2020
Ninja Number offers a virtual phone system designed for business owners to streamline their communications and enhance productivity. Through its smartphone application, users can manage a single business phone number that can link up to five devices, allowing for seamless connectivity and flexibility. The app features various functionalities, including push notifications, multiple extensions, and detailed reporting, which provide valuable insights into communication patterns. Additionally, it includes voice-to-text transcription for voicemails and text-to-voice transcription for voicemail greetings, as well as text messaging capabilities that allow users to respond to transcribed voicemails. By simplifying communication management, Ninja Number enables business owners to focus on more critical aspects of their operations and personal lives.
Voicenation
Acquisition in 2020
VoiceNation is a company based in Duluth, Georgia, specializing in live answering and virtual receptionist services for businesses and entrepreneurs. The company offers a range of solutions, including call patching, call screening, call management, bilingual answering, and order processing. By providing these services, VoiceNation aims to help clients enhance their business operations, improve performance, and efficiently manage incoming calls.
MadeSimple Group
Acquisition in 2018
MadeSimple, which offers business products and services to start-up companies and small businesses. MadeSimple is home to a range of products dedicated to providing online solutions to the start-up and small business communities such as company formation, virtual offices, website creation and most recently a co-working space in central London. Over the past 15 years, MadeSimple Group has helped form more than 650,000 companies. The team of 45 will continue to work in London.
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