Mosaic Capital Partners is a venture capital and private equity firm based in Mississauga, Canada, with an additional office in Toronto. The firm specializes in early-stage investments in sectors such as Internet, digital technology, e-commerce, B2B commerce, retail, and digital telecommunications. It primarily targets small businesses in Canada and the United States that possess enterprise values between $2 million and $10 million, with revenues of at least $2 million and gross margins exceeding 40%. Mosaic Capital typically makes initial investments ranging from $0.5 million to $2 million and is open to participating in subsequent financing rounds. The firm focuses on companies that are often overlooked by larger private equity firms, emphasizing management-led buyouts and ownership transitions. It seeks to take majority stakes while collaborating closely with management teams, positioning itself as a minority investor in its portfolio companies. Previously known as Mosaic Venture Capital, the firm aims to leverage its operating experience to help shareholders realize value and achieve their strategic goals.
Five9 is a company that specializes in providing cloud-based software for contact centers, serving customers across various industries such as banking, healthcare, and technology. Founded in 2001 and headquartered in San Ramon, California, Five9 offers a virtual contact center platform that supports customer service, sales, and marketing functions through multiple digital engagement channels including voice, chat, email, web, social media, and mobile. The platform enables businesses to manage end-to-end customer experiences within a single unified architecture, enhancing agent productivity and delivering tangible business results. Five9's solutions include workforce management, reporting, quality management, and supervisor tools, all designed to optimize call center efficiency and interaction quality. The company has strategic partnerships with Deloitte Digital and Conn3Ct Ltd., further expanding its capabilities in the cloud contact center market.
PowerMetal Technologies
Series A in 2005
PowerMetal Technologies specializes in supplying high-performance nanomaterials to the sporting goods and consumer products industries. The company leverages nanocrystalline structured alloys to create innovative nano-metal components that enhance performance in various applications. With a robust portfolio of intellectual property, PowerMetal holds worldwide patents that protect its products and processes, which are exclusively licensed from Integran Technologies, Inc. This focus on advanced materials positions PowerMetal as a key player in a rapidly growing market.
Five9
Series B in 2005
Five9 is a company that specializes in providing cloud-based software for contact centers, serving customers across various industries such as banking, healthcare, and technology. Founded in 2001 and headquartered in San Ramon, California, Five9 offers a virtual contact center platform that supports customer service, sales, and marketing functions through multiple digital engagement channels including voice, chat, email, web, social media, and mobile. The platform enables businesses to manage end-to-end customer experiences within a single unified architecture, enhancing agent productivity and delivering tangible business results. Five9's solutions include workforce management, reporting, quality management, and supervisor tools, all designed to optimize call center efficiency and interaction quality. The company has strategic partnerships with Deloitte Digital and Conn3Ct Ltd., further expanding its capabilities in the cloud contact center market.
JobFlash
Venture Round in 2005
JobFlash, Inc. offers hiring solutions for hourly and managerial employees. It offers IVR technology and candidate scheduling services for restaurants, window cleaners, manufacturers, hotels, casinos, retail stores, and hospitality. The company was founded in 2002 and is based in Fremont, California. As of March 7, 2007, JobFlash, Inc. operates as a subsidiary of Taleo Corp.
SoundBite Communications
Series C in 2004
SoundBite Communications specializes in providing on-demand, integrated multi-channel communication solutions designed to enhance business outcomes for its clients. Originally established as a leader in automated voice messaging, the company now offers a comprehensive suite of voice, text, and email messaging services. This enables organizations to effectively communicate the right message to the appropriate customer through the most suitable channel at optimal times. SoundBite's Intelligent Communications Platform is utilized by various industries, including collections, financial services, retail, telecommunications, media, and utilities, facilitating the dispatch of over a billion messages annually for purposes such as collections, customer care, and sales and marketing.
SoundBite Communications
Series C in 2003
SoundBite Communications specializes in providing on-demand, integrated multi-channel communication solutions designed to enhance business outcomes for its clients. Originally established as a leader in automated voice messaging, the company now offers a comprehensive suite of voice, text, and email messaging services. This enables organizations to effectively communicate the right message to the appropriate customer through the most suitable channel at optimal times. SoundBite's Intelligent Communications Platform is utilized by various industries, including collections, financial services, retail, telecommunications, media, and utilities, facilitating the dispatch of over a billion messages annually for purposes such as collections, customer care, and sales and marketing.
JobFlash
Series A in 2003
JobFlash, Inc. offers hiring solutions for hourly and managerial employees. It offers IVR technology and candidate scheduling services for restaurants, window cleaners, manufacturers, hotels, casinos, retail stores, and hospitality. The company was founded in 2002 and is based in Fremont, California. As of March 7, 2007, JobFlash, Inc. operates as a subsidiary of Taleo Corp.
SoundBite Communications
Series B in 2002
SoundBite Communications specializes in providing on-demand, integrated multi-channel communication solutions designed to enhance business outcomes for its clients. Originally established as a leader in automated voice messaging, the company now offers a comprehensive suite of voice, text, and email messaging services. This enables organizations to effectively communicate the right message to the appropriate customer through the most suitable channel at optimal times. SoundBite's Intelligent Communications Platform is utilized by various industries, including collections, financial services, retail, telecommunications, media, and utilities, facilitating the dispatch of over a billion messages annually for purposes such as collections, customer care, and sales and marketing.
Opencola
Series B in 2001
OpenCola, Ltd. went out of business. OpenCola, Ltd. operates as a peer-to-peer software company. The company is an open-source development shop working in the area of distributed computing and peer-to-peer exchange. Its flagship application is openCOLA, an autonomous and collaborative agent that collects, analyzes, and delivers content. The application links customers who are searching for certain information with expert groups that are knowledgeable about a particular topic. Inputs can be set to cull the Web, Usenet, your e-mail, and other Internet information resources. Outputs can be set to post relevant results to the Web, Wireless devices, and PDAs, among others. A beta release of openCOLA is scheduled for fall release. OpenCola, Ltd. was founded in 1999 and is based in Toronto, Canada.
Borderfree
Series B in 2000
Borderfree is a provider of cross-border e-commerce solutions, enabling retailers in the United States to connect with consumers in around 100 countries and territories. Established in 1999 and headquartered in New York, the company offers a proprietary technology and services platform that manages the entire international e-commerce order lifecycle. This includes multi-currency pricing, payment processing, landed cost calculation, customs clearance, global logistics orchestration, and international fraud management. Borderfree serves a diverse clientele, including retailers, department stores, and brands in sectors such as apparel, jewelry, sporting goods, and home decor. Initially founded as FiftyOne, the company rebranded to Borderfree in 2013, reflecting its commitment to facilitating global retail opportunities and enhancing customer experience across borders.
Skulogix
Venture Round in 2000
Skulogix is a leader in the development of new and profitable business models for E-commerce fulfillment. Their solutions are comprehensive and long-term, enabling, expanding and enhancing online markets for Premium Branded Vendors and Online Communities. Brandflow™ is an innovative and fully integrated E-commerce fulfillment solution that combines traditional retail processes with innovative technologies to address key strategic and operational barriers to E-commerce such as fulfillment, licensee aggregation and efficient inventory management. For more aggressive E-commerce strategies, their patent pending Brandflow solution also addresses strategic issues like channel conflict and price erosion.
Opencola
Series A in 2000
OpenCola, Ltd. went out of business. OpenCola, Ltd. operates as a peer-to-peer software company. The company is an open-source development shop working in the area of distributed computing and peer-to-peer exchange. Its flagship application is openCOLA, an autonomous and collaborative agent that collects, analyzes, and delivers content. The application links customers who are searching for certain information with expert groups that are knowledgeable about a particular topic. Inputs can be set to cull the Web, Usenet, your e-mail, and other Internet information resources. Outputs can be set to post relevant results to the Web, Wireless devices, and PDAs, among others. A beta release of openCOLA is scheduled for fall release. OpenCola, Ltd. was founded in 1999 and is based in Toronto, Canada.
Protus IP Solutions
Venture Round in 1999
Protus IP Solutions, Inc. is a provider of software-as-a-service communication tools designed for small to medium businesses and enterprise organizations. The company offers a range of services, including Internet fax, virtual PBX, email marketing, as well as fax and voice broadcast services. Its products are marketed under the brand names MyFax, my1voice, Campaigner, and CampaignerPro. Protus serves various sectors, including finance, insurance, real estate, healthcare, transportation, and government, aiming to make business communication affordable and effective. Founded in 1997 and based in Ottawa, Canada, Protus IP Solutions operates as a subsidiary of j2 Global Communications.
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