Five9
Venture Round in 2008
Five9 is a company that specializes in providing cloud-based software for contact centers, serving customers across various industries such as banking, healthcare, and technology. Founded in 2001 and headquartered in San Ramon, California, Five9 offers a virtual contact center platform that supports customer service, sales, and marketing functions through multiple digital engagement channels including voice, chat, email, web, social media, and mobile. The platform enables businesses to manage end-to-end customer experiences within a single unified architecture, enhancing agent productivity and delivering tangible business results. Five9's solutions include workforce management, reporting, quality management, and supervisor tools, all designed to optimize call center efficiency and interaction quality. The company has strategic partnerships with Deloitte Digital and Conn3Ct Ltd., further expanding its capabilities in the cloud contact center market.
PowerMetal Technologies
Series A in 2005
PowerMetal Technologies is a prominent supplier of high-performance nanomaterials, specializing in nanocrystalline structured alloys for the sporting goods and consumer products industries. The company leverages an extensive portfolio of intellectual property, including worldwide patents that safeguard its innovative products and processes, which are exclusively licensed from Integran Technologies, Inc. By designing and developing advanced nano-metal components, PowerMetal enables manufacturers in these industries to enhance the performance of their products.
Five9 is a company that specializes in providing cloud-based software for contact centers, serving customers across various industries such as banking, healthcare, and technology. Founded in 2001 and headquartered in San Ramon, California, Five9 offers a virtual contact center platform that supports customer service, sales, and marketing functions through multiple digital engagement channels including voice, chat, email, web, social media, and mobile. The platform enables businesses to manage end-to-end customer experiences within a single unified architecture, enhancing agent productivity and delivering tangible business results. Five9's solutions include workforce management, reporting, quality management, and supervisor tools, all designed to optimize call center efficiency and interaction quality. The company has strategic partnerships with Deloitte Digital and Conn3Ct Ltd., further expanding its capabilities in the cloud contact center market.
JobFlash
Venture Round in 2005
JobFlash, Inc. offers hiring solutions for hourly and managerial employees. It offers IVR technology and candidate scheduling services for restaurants, window cleaners, manufacturers, hotels, casinos, retail stores, and hospitality. The company was founded in 2002 and is based in Fremont, California. As of March 7, 2007, JobFlash, Inc. operates as a subsidiary of Taleo Corp.
SoundBite Communications
Series C in 2004
SoundBite Communications specializes in providing on-demand, integrated multi-channel communication solutions designed to enhance business outcomes for its clients. Originally established as a leader in automated voice messaging, the company now offers a comprehensive suite of voice, text, and email messaging services. This enables organizations to effectively communicate the right message to the appropriate customer through the most suitable channel at optimal times. SoundBite's Intelligent Communications Platform is utilized by various industries, including collections, financial services, retail, telecommunications, media, and utilities, facilitating the dispatch of over a billion messages annually for purposes such as collections, customer care, and sales and marketing.
SoundBite Communications
Series C in 2003
SoundBite Communications specializes in providing on-demand, integrated multi-channel communication solutions designed to enhance business outcomes for its clients. Originally established as a leader in automated voice messaging, the company now offers a comprehensive suite of voice, text, and email messaging services. This enables organizations to effectively communicate the right message to the appropriate customer through the most suitable channel at optimal times. SoundBite's Intelligent Communications Platform is utilized by various industries, including collections, financial services, retail, telecommunications, media, and utilities, facilitating the dispatch of over a billion messages annually for purposes such as collections, customer care, and sales and marketing.
JobFlash, Inc. offers hiring solutions for hourly and managerial employees. It offers IVR technology and candidate scheduling services for restaurants, window cleaners, manufacturers, hotels, casinos, retail stores, and hospitality. The company was founded in 2002 and is based in Fremont, California. As of March 7, 2007, JobFlash, Inc. operates as a subsidiary of Taleo Corp.
SoundBite Communications
Series B in 2002
SoundBite Communications specializes in providing on-demand, integrated multi-channel communication solutions designed to enhance business outcomes for its clients. Originally established as a leader in automated voice messaging, the company now offers a comprehensive suite of voice, text, and email messaging services. This enables organizations to effectively communicate the right message to the appropriate customer through the most suitable channel at optimal times. SoundBite's Intelligent Communications Platform is utilized by various industries, including collections, financial services, retail, telecommunications, media, and utilities, facilitating the dispatch of over a billion messages annually for purposes such as collections, customer care, and sales and marketing.
OpenCola, Ltd. went out of business. OpenCola, Ltd. operates as a peer-to-peer software company. The company is an open-source development shop working in the area of distributed computing and peer-to-peer exchange. Its flagship application is openCOLA, an autonomous and collaborative agent that collects, analyzes, and delivers content. The application links customers who are searching for certain information with expert groups that are knowledgeable about a particular topic. Inputs can be set to cull the Web, Usenet, your e-mail, and other Internet information resources. Outputs can be set to post relevant results to the Web, Wireless devices, and PDAs, among others. A beta release of openCOLA is scheduled for fall release.
OpenCola, Ltd. was founded in 1999 and is based in Toronto, Canada.
Borderfree
Series B in 2000
Borderfree is a provider of cross-border e-commerce solutions, enabling retailers in the United States to connect with consumers in around 100 countries and territories. Established in 1999 and headquartered in New York, the company offers a proprietary technology and services platform that manages the entire international e-commerce order lifecycle. This includes multi-currency pricing, payment processing, landed cost calculation, customs clearance, global logistics orchestration, and international fraud management. Borderfree serves a diverse clientele, including retailers, department stores, and brands in sectors such as apparel, jewelry, sporting goods, and home decor. Initially founded as FiftyOne, the company rebranded to Borderfree in 2013, reflecting its commitment to facilitating global retail opportunities and enhancing customer experience across borders.
Skulogix
Venture Round in 2000
Skulogix is a leader in the development of new and profitable business models for E-commerce fulfillment. Their solutions are comprehensive and long-term, enabling, expanding and enhancing online markets for Premium Branded Vendors and Online Communities.
Brandflow™ is an innovative and fully integrated E-commerce fulfillment solution that combines traditional retail processes with innovative technologies to address key strategic and operational barriers to E-commerce such as fulfillment, licensee aggregation and efficient inventory management.
For more aggressive E-commerce strategies, their patent pending Brandflow solution also addresses strategic issues like channel conflict and price erosion.
OpenCola, Ltd. went out of business. OpenCola, Ltd. operates as a peer-to-peer software company. The company is an open-source development shop working in the area of distributed computing and peer-to-peer exchange. Its flagship application is openCOLA, an autonomous and collaborative agent that collects, analyzes, and delivers content. The application links customers who are searching for certain information with expert groups that are knowledgeable about a particular topic. Inputs can be set to cull the Web, Usenet, your e-mail, and other Internet information resources. Outputs can be set to post relevant results to the Web, Wireless devices, and PDAs, among others. A beta release of openCOLA is scheduled for fall release.
OpenCola, Ltd. was founded in 1999 and is based in Toronto, Canada.
Protus IP Solutions
Venture Round in 1999
Protus IP Solutions, Inc. is a provider of software-as-a-service communication tools designed for small to medium businesses and enterprise organizations. Founded in 1997 and based in Ottawa, Canada, the company offers a range of services including Internet fax, virtual PBX, email marketing, as well as fax and voice broadcast services. Its products are marketed under several brand names, including MyFax, my1voice, Campaigner, and CampaignerPro. Protus IP Solutions caters to various sectors such as finance, insurance, real estate, healthcare, transportation, and government, focusing on making business communication both affordable and effective. As of December 2010, the company operates as a subsidiary of j2 Global Communications, Inc.