Nuance Communications
Nuance Communications, Inc. specializes in conversational and cognitive artificial intelligence solutions that enhance everyday work and life by amplifying human intelligence. The company provides a range of technologies that understand, analyze, and respond to user inputs, thereby increasing productivity and security. Its Healthcare segment focuses on improving clinical documentation and patient record management through innovations like cloud-based speech solutions and voice-enabled applications. In the Enterprise segment, Nuance delivers automated customer engagement solutions utilizing speech and natural language understanding across various channels, including voice, mobile, web, and messaging. The company also offers services such as voicemail transcription. With a diverse clientele in sectors such as healthcare, financial services, telecommunications, government, and retail, Nuance Communications has established itself as a leader in the field, leveraging decades of expertise in AI and customer engagement. Founded in 1992 and headquartered in Burlington, Massachusetts, the company was formerly known as ScanSoft, Inc. before rebranding in 2005.
Top Stages
55 past transactions
Saykara
Acquisition in 2021
Saykara, Inc. is a healthcare technology company based in Seattle, Washington, founded in 2015. It addresses physician burnout and enhances productivity through its innovative ambient and autonomous AI assistant, known as Kara. This voice-enabled mobile application significantly reduces the time physicians spend on charting by 70% and completely eliminates after-hours charting, while also improving the quality and completeness of clinical notes by 25%. By minimizing reliance on keyboards and computer screens, Kara allows physicians to focus more on patient interactions, resulting in more personalized and less rushed visits. The technology is specialty agnostic, scalable for enterprise use, and offered through a software-as-a-service subscription model. Saykara's solutions leverage advanced voice recognition and machine learning to streamline clinical workflows, ultimately improving patient care and the overall quality of life for healthcare providers.
Voicebox
Acquisition in 2018
Voicebox is a leader in Conversational AI, specializing in voice recognition and natural language understanding technologies. Founded in 2001 in Bellevue, Washington, the company has expanded its operations to include offices in Europe and Asia. Voicebox's innovative applications leverage a patented conversational AI platform that enhances interaction across devices and accommodates multiple users. By employing advanced context management techniques, their technology transcends traditional question-and-answer models, providing seamless communication in a connected environment. The company has been recognized for its contributions to the industry, earning a place on IEEE’s list of the World’s Most Impactful Technologies. With a diverse team globally, Voicebox continues to drive advancements in AI services.
iScribes
Acquisition in 2018
iScribes is a developer of a mobile application and wearable technology designed to assist physicians in documenting patient visits efficiently. The platform allows doctors to record patient encounters, which trained medical scribes access through a secure portal to complete necessary documentation directly in electronic medical record systems. This innovative approach enables physicians to devote more time to patient care while reducing the hours spent on administrative tasks. iScribes employs advanced security measures to ensure that its technology maintains full compliance with HIPAA regulations, prioritizing the confidentiality and privacy of patient information. By streamlining the documentation process, iScribes enhances physician productivity and ultimately aims to improve the quality of patient care.
mCarbon
Acquisition in 2017
mCarbon is a provider of innovative revenue uplift and customer value management products for Telecom operators globally. Since inception, mCarbon has successfully transitioned from network VAS roots to becoming an innovator in subscriber revenue services for CSP’s.
TouchCommerce
Acquisition in 2016
TouchCommerce (formerly inQ, Inc.) delivers results for market-leading brands with innovative online engagement solutions that enhance customer experience, increase revenue and reduce support costs while using real time customer data analytics.
Notable Solutions
Acquisition in 2014
Notable Solutions, Inc. (NSi) is a technology company founded in 1995 that specializes in software development, system engineering, technology training, and business consulting. Over the years, NSi has focused on designing and developing software and hardware solutions, particularly in the realm of document management systems. The company offers a range of information capture software and business automation tools, enabling efficient content capture and management. Additionally, NSi provides solutions that facilitate the integration of personal computer scanners into business applications, enhancing the overall functionality and efficiency of document processing for its clients.
Accelarad
Acquisition in 2014
Accelarad is a company based in Atlanta, Georgia, specializing in cloud-based medical imaging software designed to enhance digital operations for radiology groups. Founded in 1999, Accelarad provides physicians with tools for radiology reading and clinical image management, utilizing various networks and telecommunications infrastructure, including the internet. This innovative platform allows hospitals and clinics to efficiently manage medical images, facilitating access to comprehensive image management solutions that are both robust and cost-effective.
Cognition Technologies
Acquisition in 2013
Cognition Technologies specializes in Semantic Natural Language Processing (NLP), enhancing computer applications' understanding of language by deciphering word and phrase meanings within context. This enables these systems to extract and deliver highly precise and relevant data from vast amounts of information, improving both precision and recall simultaneously.
Tweddle Group - Tweddle Connect business
Acquisition in 2013
Tweddle Connect Business is an application and content service delivery platform for in-car infotainment systems.
Copitrak
Acquisition in 2013
Copitrak is a company that specializes in the design and manufacture of software and hardware solutions focused on cost control and expense recovery. It offers internet-enabled devices and print accounting services, providing businesses with tools to manage and optimize their printing expenses effectively. By leveraging technology, Copitrak aims to streamline financial processes and enhance operational efficiency for its clients.
VirtuOz
Acquisition in 2013
VirtuOz is a leading provider of Digital Customer Relationship solutions, specializing in Intelligent Virtual Agents designed for large and mid-market enterprises. The company enables clients to enhance their online marketing, sales, and support channels, thereby improving user experience and operational efficiency. VirtuOz's innovative virtual agents facilitate self-service customer interactions at a significantly lower cost compared to traditional methods. With a strong track record of success, the company has processed over 166 million conversations for its clients and boasts the highest number of deployed enterprise virtual agents among Global 2000 companies, including notable clients such as PayPal, Michelin, SFR, H&R Block, and Symantec. VirtuOz's solutions are recognized for their effectiveness, combining advanced technology with best practices in agent development and optimization to deliver measurable outcomes.
Accentus
Acquisition in 2012
Accentus is a leading provider of Health Information Management (HIM) services in Canada, specializing in outsourced medical transcription and editing. The company offers a comprehensive range of transcription and coding services designed to enhance physician productivity and optimize value for healthcare organizations. By serving hospitals, clinics, and independent physician groups across the country, Accentus plays a critical role in improving the efficiency and effectiveness of healthcare delivery.
J.A. Thomas & Associates
Acquisition in 2012
J.A. Thomas & Associates, established over two decades ago, specializes in providing physician-oriented and Clinical Documentation Improvement (CDI) programs to the healthcare industry. They offer technology-driven solutions and professional services aimed at enhancing the accuracy and compliance of clinical documentation for healthcare providers.
Quadramed Quantim Corp
Acquisition in 2012
Quantim provides hospitals and healthcare organizations with software and services that maximize HIM professionals’ productivity while ensuring appropriate financial reimbursement to the institution.
QuadraMed
Acquisition in 2012
QuadraMed is a prominent provider of healthcare technologies and services based in Plano, Texas, dedicated to enhancing patient care while achieving positive financial outcomes for healthcare providers. The company offers innovative solutions that streamline operational processes and ensure regulatory compliance, thereby assisting healthcare professionals in delivering high-quality care. With a workforce of 600 experienced professionals, QuadraMed has established a strong reputation for reliability and excellence, serving over 2,000 healthcare provider facilities. Its comprehensive range of information systems and services aids hospitals in effective facilities management, reinforcing its commitment to improving the healthcare landscape.
Ditech Networks
Acquisition in 2012
Ditech Networks is a provider of advanced voice processing solutions, focusing on enhancing spoken communication for carriers, enterprises, and consumers. The company offers highly accurate voice-to-text recognition services and speech enhancement technologies, facilitating a seamless transition from spoken language to digital formats. With over 20 years of experience in the telecommunications sector, Ditech's products are designed to help global communication companies tackle challenges related to service differentiation, network expansion, and call capacity, ensuring consistent and reliable voice quality. Its client base includes prominent telecommunications firms such as Verizon, Sprint/Nextel, AT&T, and Telus. Headquartered in San Jose, California, Ditech Networks serves wireline, mobile, and VoIP networks worldwide.
SafeCom
Acquisition in 2012
SafeCom is a Danish developer of printer-management software. SafeCom has products that have broad language coverage for MFP solutions.
Transcend Services
Acquisition in 2012
Transcend Services, Inc. specializes in providing medical transcription and clinical documentation services to the healthcare sector in the United States. The company transforms physicians' voice recordings into electronic medical record documents using its proprietary BeyondTXT workflow platform, which facilitates efficient workflow management and production control. Transcend employs a combination of its Internet-based voice and data distribution technology along with home-based medical language specialists to ensure accurate transcription. Additionally, the company offers outsourcing options for transcription and editing services tailored to customer platforms. Founded in 1976 and headquartered in Atlanta, Georgia, Transcend Services caters to a diverse clientele that includes hospitals, hospital systems, multi-specialty clinics, and physician group practices.
Xobni
Series D in 2012
Xobni, founded in 2008, specializes in enhancing email productivity by making inboxes and address books smarter. It offers products like Smartr for Gmail, Android, iPhone, Outlook, and BlackBerry, which automatically create comprehensive profiles for contacts using email history and data from social networks such as LinkedIn, Twitter, Facebook, Skype, and Hoovers. These profiles are instantly searchable and include a photo, job title, company details, and updates from the contact's social media presence.
Vlingo
Acquisition in 2011
Vlingo is a company that specializes in speech recognition software, designed to provide a voice interface for mobile applications. Its technology integrates voice-to-text capabilities with natural language processing and an Intent Engine, allowing users to interact with their devices through spoken commands. This enables users to perform a variety of tasks, such as sending emails, texting, conducting web searches, making phone calls, and launching applications, simply by speaking to their phones. Founded by Mike Phillips and John Nguyen, who have extensive experience in the speech recognition industry, Vlingo aims to enhance user convenience by connecting them with the people, businesses, and activities that matter most to them.
Swype
Acquisition in 2011
Swype creates text input technology for screens. The patented interface enables users to create words with one continuous finger motion across an on-screen keyboard. This approach provides a faster and easier way to write. Swype delivers single-tap, multi-tap, predictive and "swype" motions for both stylus and finger based input. In addition, the application is designed to work across a variety of devices such as phones, tablets, game consoles, kiosks, televisions, virtual screens and more. Seattle based Swype Inc. was founded by Cliff Kushler and Randy Marsden in 2003. Cliff is the co-inventor of T9, the standard predictive text-entry solution used on almost 3 billion mobile phones worldwide. Randy is the developer of the onscreen keyboard included in Windows, with an installed base of over 500 million units
Loquendo
Acquisition in 2011
Loquendo is a prominent innovator in voice technology, specializing in speech recognition, speech synthesis, and speaker verification and identification. Established in 2001, the company builds upon over 25 years of research and development in voice processing, originally stemming from Telecom Italia Lab. As a private global enterprise, Loquendo operates offices in Europe and North America, supported by a vast network of resellers, partners, and clients. The company's advanced software solutions are utilized across various applications, including portable and in-car navigation systems, assistive devices, and voice-controlled home applications, underscoring its commitment to enhancing user interaction through voice technologies.
Webmedx
Acquisition in 2011
Webmedx, Inc. provides medical documentation services. It offers transcription outsourcing solutions to support the clinical documentation needs of hospitals and clinics; and Webmedx Enterprise, a Web-native document and content management technology platform, which transforms physician dictation into clinical documentation possible for patient care and usable content for electronic health record applications. The company also provides QualityAnalytics, an Enterprise clinical documentation platform, which makes reporting quality measures easier and automates data abstraction for various types of queries, including Medicare's Recovery Audit Recovery (RAC) program. Webmedx, Inc. was formerly known as RadNet Corporation. The company was founded in 1996 and is headquartered in Atlanta, Georgia with additional offices in Nashville, Tennessee; Pittsburgh, Pennsylvania; and Spokane, Washington.
SVOX
Acquisition in 2011
SVOX is a global provider of advanced text-to-speech and voice recognition solutions, primarily serving the automotive and mobile sectors. The company focuses on enhancing user experience by converting written text into natural-sounding speech, thereby making interactions with electronic devices more accessible and enjoyable. SVOX's offerings include a comprehensive application development framework and various components such as speech recognition, speech output, and complete speech dialog solutions. With a presence in over 30 countries, SVOX is dedicated to partnering with customers to support their success and improve the usability of their products through innovative voice technology.
Equitrac
Acquisition in 2011
Equitrac Corporation is a leading provider of print and cost management software solutions, catering to various sectors including corporate, legal, education, healthcare, and financial services. With over 30 years of experience, Equitrac helps organizations effectively manage their printing environments, reduce costs, enhance security, and minimize environmental impact. The company's advanced software is designed to track, record, allocate, report, and recover costs associated with office equipment usage, enabling clients to authenticate and authorize access to multifunction printers, copiers, faxes, and scanners. Equitrac serves more than 25,000 customers across 70 countries, including Global 500 companies, AMLAW 200 legal firms, and numerous educational institutions. Their commitment to research and development positions them as a preferred technology partner among leading office equipment manufacturers.
PerSay
Acquisition in 2010
PerSay delivers the most advanced voice biometrics technology on the planet. Utilizing the biometric power of voice, PerSay products instantaneously authenticate identity with unsurpassed accuracy. PerSay’s technology enables a wide range of solutions for financial, telecommunications, healthcare, enterprise and law enforcement organizations. The company was founded in 2000 as a spin-off of Verint Systems Inc. (NASDAQ: VRNT), with offices in Tel Aviv and New York, and a network of partners and system integrators worldwide.
Information Technologies Australia
Acquisition in 2010
Information Technologies Australia is an Australian IVR and speech services company. Its solutions for voice self service, contact centre automation, outbound alerting, and caller authentication include voice self service solutions.
ShapeWriter
Acquisition in 2010
ShapeWriter is a developer of innovative text-entry software designed for mobile phones, tablets, and gaming devices. The company focuses on enhancing user experience by enabling intuitive typing through a swiping motion across a virtual keyboard, rather than requiring users to tap individual keys. This approach aims to make touch-screen devices more functional and user-friendly, catering to the growing demand for efficient text input methods in a variety of electronic devices.
Language & Computing
Acquisition in 2010
Language and Computing is a privately held company based in Reston, Virginia, specializing in advanced Natural Language Processing (NLP) solutions tailored for the healthcare industry. The company leverages a comprehensive biomedical knowledge base to transform both unstructured and structured data into meaningful information. Their technology is designed to enhance medical vocabulary mapping, improve patient safety, streamline patient data processes, and automate medical coding and reimbursement. Language and Computing also provides an ontology management system that supports the design and deployment of NLP applications, as well as an automated medical coding engine. Through these innovations, the company aims to improve the business operations of healthcare and life sciences by effectively managing knowledge and enhancing decision support systems.
MacSpeech
Acquisition in 2010
MacSpeech is a company focused on developing advanced speech recognition technology specifically for Apple Macintosh computers. It specializes in creating software solutions that cater to various sectors, including medical, legal, and general purposes. By concentrating exclusively on the Mac platform, MacSpeech aims to deliver high-quality products that enhance user experience through accurate and efficient speech recognition capabilities.
SpinVox
Acquisition in 2009
SpinVox is a pioneering company in the voice-to-text conversion industry, established in 2005 with its patented Voice Message Conversion System. The company specializes in transforming voicemails into text messages for both landline and mobile users. Subscribers to SpinVox can receive their incoming voicemails as text messages directly to their mobile phones or email inboxes. To enhance its offerings, SpinVox has introduced additional features such as the SpinVox Blog, allowing users to dictate blog posts via phone, and the Memo service for sending self-transcribed reminders. Furthermore, users can send spoken text messages, update social media, and communicate with groups using recipient lists. Notably, SpinVox stands out as the only voicemail-to-text service available in six languages, including English, French, Spanish, German, Portuguese, and Italian, positioning itself competitively in a market that includes other service providers.
eCopy
Acquisition in 2009
eCopy is a provider of document imaging solutions that enables organizations to securely convert paper documents into digital formats, thereby enhancing business efficiency. The company offers a platform that extends the functionality of office multifunction peripherals and scanners, ensuring that investments in network infrastructure are fully utilized. eCopy’s solutions facilitate the seamless integration of paper-based information into electronic workflows, simplifying collaboration among users while maintaining business continuity. Additionally, the platform includes features that support regulatory compliance through comprehensive audit trails, making it easier for organizations to manage their document processes effectively.
Jott
Acquisition in 2009
Seattle based Jott offers a novel and convenient service that lets users speak messages; those can be sent to themselves or others as transcribed emails or voice messages. Jott has also begun to offer a new service called Jott links. Jott Links are Web pages that receive HTTP posts and write out a text response. They are called Jott Links because they are used to “link†Jott with other services, such as blogging and social networking sites. Jaiku, Blogger, Twitter, Zillow, tumblr, and Amazon.com are some of the Jott Links available. For example, you can call Jott, say the name of the link (“Twitter!â€), speak out loud your blog post, and have the message sent to Twitter. Jott can also read back any responses and send them to you via email or text message. Companies offering similar services include SpinVox and SimulScribe.
Zi Corporation
Acquisition in 2009
Zi Corporation specializes in the development of software solutions designed to enhance mobile search, user input, and advertising. Its product portfolio features eZiType, a predictive text entry tool tailored for mobile email users, and eZiText, which facilitates electronic communication through short messaging, email, and web browsing. By focusing on usability and accessibility, Zi Corporation aims to improve the efficiency of mobile interactions for users and support various applications within the mobile ecosystem.
SNAPin Software
Acquisition in 2008
SNAPin Software, Inc. specializes in developing self-service software tailored for mobile devices. The company offers a comprehensive SelfService product suite designed to address and repair critical device and network settings necessary for functionality such as roaming, messaging, and data networking. Key components of this suite include SelfService Campaign, which provides interactive promotions based on device usage, and SelfService Care, capable of resolving a significant portion of customer care calls without human intervention. Additionally, SelfService Configure allows mobile operators to deliver a customized experience by managing applications and media elements on SIM cards, while SelfService Server enables centralized oversight of subscriber interactions with these products. Founded in 2003 and headquartered in Bellevue, Washington, SNAPin Software also has an office in London, United Kingdom. The company operates as a subsidiary of Nuance Communications, Inc.
MultiVision Communications
Acquisition in 2008
MultiVision Communications is an advanced application software company focused on the Proactive Contactt, Collaboration and Messaging marketplace.
eScription
Acquisition in 2008
eScription, Inc. is a provider of software solutions tailored for healthcare enterprises, focusing on computer-aided medical transcription. Founded in 1999 and based in Needham, Massachusetts, the company offers a suite of products designed to enhance the efficiency of clinical documentation. These include IntelliScript, which records and optimizes audio dictations for transcription; AutoScript, a speech recognition engine that generates draft documents from clinician dictations; EditScript, a tool that streamlines transcription workflow and document editing; NetScript, which enables electronic signatures and document management; and PrintScript, which facilitates the distribution of documents through printers and fax machines in healthcare settings. eScription operates as a subsidiary of Nuance Communications, enhancing its capabilities in the healthcare documentation landscape.
Viecore
Acquisition in 2007
Viecore is an provider of consulting and systems integration services for end-to-end automated customer interaction solutions.
Vocada
Acquisition in 2007
Vocada is a provider of critical test result management solutions. Vocada critical test result management solution is the only enterprise solution for communicating critical test results from hospital diagnostic departments to ordering clinicians.
Commissure
Acquisition in 2007
Commissure is a medical imaging software company that provides speech-enabled radiology workflow optimization and data analysis solutions.
VoiceSignal Technologies
Acquisition in 2007
VoiceSignal Technologies, Inc., founded in 1995 and based in Woburn, Massachusetts, specializes in speech recognition software designed to enhance user interaction with mobile devices. The company provides a suite of solutions that include speaker-independent name dialing, contact lookup, vocabulary dictation, and text-to-speech capabilities. Its key products include VSuite, a voice dialing and command application; VoiceMode, a speech-to-text dictation application for mobile phones; and VSpeak, a text-to-speech application optimized for mobile resource constraints. VoiceSignal Technologies focuses on improving the ease of use for mobile device users by offering a range of speech capabilities that facilitate search, messaging, and device control. In 2007, the company was acquired by Nuance Communications, Inc.
Focus Informatics
Acquisition in 2007
Focus Informatics is a healthcare transcription solutions provider. Its services include medical records, coding and revenue cycle management, billing and reimbursement management, Web-based transcription, and MT services for hospitals, clinics, and physician groups.
Bluestar Resources
Acquisition in 2007
Bluestar Resources is a provider of healthcare transcription services.
Bevocal
Acquisition in 2007
BeVocal, Inc. is a provider of hosted customer automated self-service solutions, primarily serving communications service providers and enterprise call centers. Founded in 1999 and headquartered in Mountain View, California, the company specializes in developing speech-based customer care solutions tailored for the mobile communications market. BeVocal offers an integrated suite of voice and data applications, including speech-enabled call routing and destination applications that facilitate automated service interactions. Its self-service systems empower users to navigate customer service processes independently, thereby reducing the need for live agents. The solutions provided by BeVocal enhance customer satisfaction and drive revenue growth by enabling efficient customer service activation, care, and fulfillment. In 2007, BeVocal became a subsidiary of Nuance Communications, Inc.
Dictaphone
Acquisition in 2006
Dictaphone is a company that specializes in voice recognition and dictation technology, primarily serving the healthcare industry. It develops software solutions that facilitate dictation, transcription, and speech recognition, enabling healthcare professionals to enhance their productivity and streamline their workflows. By leveraging advanced natural language processing systems, Dictaphone aims to improve the efficiency and accuracy of medical documentation, thereby supporting healthcare providers in delivering better patient care.
MedRemote
Acquisition in 2005
MedRemote provides Web-based transcription processing and workflow systems.
Dragon Systems
Acquisition in 2005
Dragon Systems, Inc. specializes in developing and marketing speech recognition software for personal computers. Its products facilitate the creation of text, execution of commands, and data access through voice input. The software features a minimal user interface and is designed for efficient voice recognition, enabling users to dictate text and recognize spoken commands. Additionally, Dragon Systems licenses its technology globally to developers, distributors, resellers, original equipment manufacturers, and integrated software vendors, expanding its reach within the speech recognition market.
Phonetic Systems
Acquisition in 2005
Phonetic Systems is a provider of speech recognition solutions for telecommunications, enterprise and Internet companies.
Rhetorical Systems
Acquisition in 2004
Rhetorical Systems is a technology company, which provides text to speech software and voice synthesis.
Telelogue
Acquisition in 2004
Telelogue provides directory assistance services to telecommunications service providers.The company offers a family of products that address the needs of service providers for automation of directory assistance and provides voice-enabled automation for directory assistance, as well as web-based, real-time access to customized reports which provide analysis of busy hour calls, length of call, the rate of automation, call completion rate and other vital statistics.
Locus Dialogue
Acquisition in 2004
Locus Dialogue is a developer of advanced speech-recognition telephony software designed to enhance internal communications and support services for organizations and call centers. The company's innovative system allows users to initiate a call transfer by simply stating a request, such as a name, place, service, or department, without the need for a live operator. This automation streamlines the call management process, improving efficiency and user experience. Locus Dialogue specializes in creating multilingual speech telephony solutions that cater to diverse organizational needs, facilitating effective communication across various languages.
Speechworks
Acquisition in 2003
Speechworks specializes in speech recognition, text-to-speech (TTS), and speaker verification technologies tailored for both network and embedded environments. The company focuses on developing advanced solutions that enhance user interaction through voice, making it easier for businesses to integrate voice-driven functionalities into their applications and systems. By leveraging its expertise in these areas, Speechworks aims to provide reliable and efficient communication tools that cater to a variety of industries, improving accessibility and user experience.
Lobby7
Acquisition in 2003
LOBBY7 has developed the industry's first multimodal software infrastructure that solves user interface constraints and usability barriers on mobile devices. The x|mode product suite empowers service providers with tools to extract real revenues from next-generation wireless infrastructure investments by giving subscribers natural, fluid and fun interfaces. At LOBBY7, multimodality has finally been realized.
Caere
Acquisition in 2000
Caere is a developer of software solutions for scanners and digital cameras.
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