Venga, Inc. is a business intelligence and customer relationship management platform specifically designed for restaurants and fitness studios. Founded in 2010 and headquartered in Washington, D.C., Venga offers a suite of tools that help businesses track and analyze customer purchasing behavior, preferences, and habits. Its products include VengaIntel Reserve, which integrates reservation systems with point-of-sale data to deliver guest insights; Venga Instant Feedback, allowing guests to provide real-time feedback while on-site; and VengaIntel Engage, which facilitates customer engagement through mobile interactions, enabling guests to track points and claim incentives. By leveraging data analytics, Venga aids businesses in building detailed customer profiles that enhance targeted marketing and personalized service, ultimately leading to increased customer satisfaction, retention, and revenue generation. The company has amassed data on over 100 million customers and $6 billion in consumer purchases, positioning itself as a key player in the restaurant technology sector.
Copilot Labs
Acquisition in 2014
Copilot Labs is a San Francisco-based company that specializes in providing market-analysis services to the restaurant industry. Founded in 2010, it operates an online portal that delivers connected marketing intelligence derived from point-of-sale data. The company analyzes historical sales data from its clients and compares it anonymously to industry benchmarks, helping restaurant owners identify growth opportunities and optimize their operations. Originally known as Eat Metrics, Inc., Copilot Labs focuses on empowering restaurateurs with actionable insights to enhance their business performance.
Ness Computing
Acquisition in 2014
Ness Computing is a developer of personalized search services focused on enhancing the discovery of experiences tailored to individual preferences. The company employs advanced technology, including a recommendation engine powered by machine learning, to analyze data from social networks and human behavior. Initially, Ness has concentrated its efforts on the restaurant sector, aiming to transform the way people find dining options that resonate with their tastes and interests. Through its innovative approach, Ness seeks to make search more personal and relevant for users.
Quickcue
Acquisition in 2013
Quickcue is a provider of guest management software designed specifically for the restaurant industry. The company offers an iPad-based platform that enhances the dining experience by enabling restaurants to manage reservations, waitlists, and table assignments efficiently. Quickcue's system captures detailed guest preferences, allowing hosts to personalize services for each visitor. By providing real-time insights and context, the platform empowers restaurant staff to deliver exceptional hospitality, moving beyond traditional methods such as paper and pagers. This innovative approach helps restaurants improve operational efficiency while creating memorable experiences for their guests.
JustChalo
Acquisition in 2013
JustChalo is a mobile technology company that specializes in the US restaurant industry. It offers a user-friendly application that allows diners to make reservations directly from their mobile devices. The company is comprised of a team of experienced technology entrepreneurs who have previously launched and successfully exited multiple ventures globally. Their engineering team, based in Mumbai, India, includes alumni from prestigious institutions such as Stanford and IITB, as well as professionals with extensive experience in developing consumer products. JustChalo is focused on enhancing the dining experience through innovative technology solutions tailored to the needs of both restaurants and customers.
Foodspotting
Acquisition in 2013
Foodspotting is a company that offers a visual platform for discovering and sharing exceptional dishes at restaurants. Rather than focusing on traditional restaurant reviews, Foodspotting allows users to find and recommend specific dishes through its website and mobile application. The platform aggregates recommendations from various sources, including friends and culinary experts, enhancing the dining experience by highlighting popular meals. Users can engage with the community by sharing their own food experiences and exploring curated suggestions from notable figures in the culinary world.
Treatful
Acquisition in 2012
Treatful is the easiest and most convenient way to treat your friends & family with personalized, online gift certificates to their favorite local restaurants.
Toptable
Acquisition in 2010
Toptable is an online restaurant booking platform that facilitates reservations for diners across the UK and major cities in Europe, including New York City. Founded in 2000, Toptable enables restaurant owners to advertise their establishments, allowing customers to browse and book dining experiences directly. The service is provided at no cost to diners, who can easily access a wide selection of venues to enhance their dining choices. Through its user-friendly interface, Toptable connects customers with restaurants, contributing to a more streamlined dining experience.
GuestBridge
Acquisition in 2009
GuestBridge, Inc. specializes in developing guest management software tailored for the hospitality industry, including restaurants, nightclubs, private clubs, and ticketed event venues. The company offers both hosted and on-premise solutions that facilitate reservation, waitlist, table, and guest management. By enhancing operational efficiency and enabling businesses to customize their service, GuestBridge aims to improve guest satisfaction, encourage repeat visits, and ultimately boost profitability.