Venga, Inc. is a provider of business intelligence and customer relationship management (CRM) solutions specifically designed for the restaurant and fitness industries. Founded in 2010 and based in Washington, D.C., Venga's platform enables organizations to track and analyze customer purchases, habits, and preferences, thus facilitating improved engagement and personalized service. Key offerings include VengaIntel Reserve, which merges reservation data with point of sale information to provide actionable guest insights; Venga Instant Feedback, allowing guests to submit private feedback while still on-site; and VengaIntel Engage, which enhances communication with guests through mobile interactions. Venga's technology has collected data on over 100 million customers and $6 billion in consumer purchases, ultimately aiming to boost customer satisfaction, retention, and visit frequency. The company has established partnerships with OpenTable and Mindbody and is supported by various investors, including Cornell University and industry executives.
Copilot Labs
Acquisition in 2014
Copilot Labs, based in San Francisco, California, offers an online platform that delivers marketing intelligence specifically designed for the restaurant industry. Originally founded as Eat Metrics, Inc. in 2010, the company provides market-analysis services that enable restaurateurs to analyze their historical point-of-sale data. By comparing this data anonymously with that of similar businesses, Copilot Labs helps clients identify growth opportunities and enhance their marketing strategies.
Ness Computing
Acquisition in 2014
Ness Computing is a developer of a personalized search service that aims to enhance the discovery of experiences tailored to individual preferences. By leveraging expertise in search, recommendations, and social networking, the company employs a recommendation engine powered by machine learning to analyze data from social networks. Initially focusing on the restaurant sector, Ness Computing seeks to transform how people find and engage with dining experiences that align with their tastes and interests.
Quickcue
Acquisition in 2013
Quickcue is a provider of guest management software designed to enhance the dining experience in restaurants. Utilizing a powerful iPad-based platform, it goes beyond traditional functionalities such as managing waitlists and reservations. Quickcue enables restaurants to customize service by capturing specific guest preferences and delivering valuable insights to staff. This system allows hosts to offer greater convenience to guests and equips managers and servers with information that enhances service quality. By streamlining operations and improving communication, Quickcue empowers restaurants to deliver exceptional hospitality at every visit.
JustChalo
Acquisition in 2013
JustChalo is a mobile technology company specializing in the US restaurant industry. The company offers an application that allows diners to make reservations conveniently through their mobile devices. Founded by a team of experienced technology entrepreneurs with a successful track record of launching and selling multiple companies, JustChalo leverages a talented engineering team based in Mumbai, comprising alumni from prestigious institutions and professionals with extensive experience in consumer product development. The company's mission is to enhance the dining experience by simplifying the reservation process for users.
Foodspotting
Acquisition in 2013
Foodspotting is a platform that serves as a visual guide to discovering exceptional dishes at restaurants. Rather than relying on traditional restaurant reviews, users can find and share recommendations for specific meals. The service offers both a website and a mobile application, allowing users to explore dishes endorsed by friends, fellow food enthusiasts, and notable figures in the culinary world, such as The Travel Channel, Chow, and chef Mario Batali. This approach emphasizes the visual appeal of food, helping users make informed dining choices based on the dishes that catch their interest.
Treatful
Acquisition in 2012
Treatful is the easiest and most convenient way to treat your friends & family with personalized, online gift certificates to their favorite local restaurants.
Toptable
Acquisition in 2010
Toptable is an online restaurant booking platform that operates in the UK, major European cities, and New York City. Established in 2000, it enables restaurant owners to promote their establishments and facilitates direct bookings from customers. The platform provides a free service that allows diners to explore various dining options and make reservations at their preferred restaurants.
GuestBridge
Acquisition in 2009
GuestBridge, Inc. specializes in guest management software designed for restaurants, nightclubs, private clubs, and ticketed event venues. The company offers both hosted and on-premise solutions that facilitate reservation, waitlist, table, and guest management. By enhancing the ability of businesses to tailor their services to individual guests, GuestBridge aims to improve operational efficiency, guest satisfaction, and repeat visits, ultimately contributing to increased profitability for its clients.
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