Twilio Inc., together with its subsidiaries, provides a cloud communications platform that enables developers to build, scale, and operate communications within software applications in the United States and internationally. Its customer engagement platform provides a set of application programming interfaces that handle the higher level communication logic needed for nearly every type of customer engagement, as well as enable developers to embed voice, messaging, and video capabilities into their applications. The company was founded in 2008 and is headquartered in San Francisco, California.

Greg Kleiner

VP GTM FP&A and Treasurer

Jeff Lawson

Chairman, Co-Founder and CEO


Chris Nasson

Manager, Investor Relations, Treasury and Finance

31 past transactions

ValueFirst Digital Media

Acquisition in 2021
ValueFirst, established in the year 2003, acted as a Virtual Mobile Operator with clear focus on delivering messaging services. Today, ValueFirst is a leading “Enterprise Value Added Services" company providing seamless, end-to-end business communication solutions to its clients across the globe on various platforms like SMS, Voice, USSD and WAP – making it the only complete device and platform agnostic business communication solutions company in India.


Venture Round in 2021
Terazo helps clients to run more efficiently and unlock new business value through integration and automation. The company develops and supports mission-critical applications, online services, and platforms that enable innovation for customers across a wide spectrum of industries. Terazo develops tools, skills, and technologies to help businesses grow, thrive, and scale.


Venture Round in 2021
Shimmur is a new social engagement platform that makes two-way communication between influencers and their followers simple, effective, and scalable.


Pre Seed Round in 2021
Hippo Health is democratizing mobile health care. Hippo was founded and built by physicians working to improve access to care, reduce unnecessary costs and improve quality outcomes for patients with complicated medical issues. Through our transparent, open network platform, we are enabling an easy way for patients and providers to connect and communicate with established top local care professionals. We aspire to help people feel cared for every step of the way when battling complex illness through our care network technology that seamlessly interfaces between in person and virtual care.


Seed Round in 2019
Abacashi is the Brazilian leading platform for day-to-day money pot. Through our platform we: • Encourage people to create both private and public events. • Solve the famous problem of the friend who always show up and never pays! • Facilitate donation for any causes. • Simplifies payment within a group. We do that by providing: Cheapest rates (6%) Fastest bank transfer (72h max.) Best customer service (7/7)

Courier Corporation

Series A in 2020
Courier has changed tremendously over the years. As technology has created new opportunities, we’ve repeatedly pushed ahead of the industry to adopt game-changers that can help our customers. But we’re also exceptionally stable in our management and approach. We never forget that our success comes from our customers’ success. Our largest customers have been with us for generations, and we work with them every day to be ready for the next.


Series A in 2018
Inspectorio Limited operates a mobile platform to guide inspectors throughout the inspection process. Its platform is used in quality inspections for textile and clothing factories in Asia. The company was incorporated in 2010 and is based in Hong Kong.


Acquisition in 2021
Zipwhip features software that helps people businesses have more effective conversations by text-enabling existing phone numbers. Zipwhip pairs direct network connectivity with easy out-of-the-box software, so businesses of any size can give customers the choice to “text or call” and handle two-way text conversations at scale. It was founded in 2007 and headquartered in Seattle, Washington.

Algolia, Inc.

Series D in 2021
Algolia is the search-as-a-service platform that enables companies of all sizes to deliver fast and relevant digital experiences that drive real results. With Algolia, consumers are able to easily find and discover what they want across the web, mobile, and voice. Algolia allows developers and business teams to build and optimize delightful Search & Discovery experiences that increase online engagement, conversion rates, and revenue.


Series A in 2021
Calixa unifies customer data and customer tooling into one, easy-to-use product. It connects with 3rd party services(eg Stripe, Zendesk, Intercom, Sendgrid, etc) to provide a single interface for teams to view, search and act on everything related to customers. It replaces a patchwork of unloved tools (eg internal admin tools, 3rd party tools, writing SQL, asking engineers, etc) with a purpose-built and intuitive customer platform.

Paradox, Inc.

Series C in 2021
Paradox, Inc. develops a conversational artificial intelligence (AI) based platform that enables human resources and talent teams to automate administrative tasks. It offers Olivia, an artificial intelligence platform that helps companies to capture and screen candidates, improve conversions, and answer candidate questions. The company’s platform also automates and improves the recruiting process, such as candidate capture and screening, and interview scheduling process. It serves customers ranging from local retailers and regional school districts to Fortune 100 organizations globally. Paradox, Inc. was incorporated in 2016 and is based in Scottsdale, Arizona.

Hustle, Inc.

Series A in 2017
Hustle, Inc. operates an online peer-to-peer text messaging platform that enables organizations to text their contacts. It’s a software-as-a-service platform that is used to send personal text messages for event attendance, fundraising, admissions and recruiting, advocacy, and sales and marketing. The company was incorporated in 2014 and is based in San Francisco, California.


Seed Round in 2013
Babelverse is the first and only human powered "universal translator." 1st solution for on-demand interpretation (real time translation of spoken communication) in any language by remote bilinguals or professional linguists, in various situations, such as on-the-spot on your mobile, attending a conference, watching a video, etc.

Series A in 2022, Inc develops a platform for other businesses that acts a customer support. The platform allows the companies to receive customer feedback through SMS and mail. The platform also allows the users to understand their customers and engage in effective marketing practices. The company is headquartered in Colombia.

Courier Corporation

Series B in 2022
Courier has changed tremendously over the years. As technology has created new opportunities, we’ve repeatedly pushed ahead of the industry to adopt game-changers that can help our customers. But we’re also exceptionally stable in our management and approach. We never forget that our success comes from our customers’ success. Our largest customers have been with us for generations, and we work with them every day to be ready for the next.


Series C in 2022
Postscript provides enterprise SMS marketing solutions for e-commerce. It allows users to easily create and manage SMS marketing campaigns with detailed analytics to improve sales and revenue. It plugs into e-commerce businesses and helps overcome declining email engagement by sending customers targeted and customizable SMS marketing.


Seed Round in 2018
Jail Education Solutions provides intuitive educational courses where inmates are rewarded for learning. With their unique tablet technology, we help unlock the potential of millions of incarcerated people. Edovo increases access to invaluable resources for individuals involved in the criminal justice system.


Corporate Round in 2021
Syniverse is the world’s most connected company. Its focus is on bridging technology islands and commercial worlds so its customers can reach, protect, and engage their users – regardless of device, network, or location. Today, Syniverse connects more than 1,000 operators and more than 500 other companies in almost 200 countries, and it provides reach to more than 7 billion mobile devices around the world. The company does this at locations in more than 30 countries with a staff 2,000 strong and growing.

Airbud Technologies Inc.

Series A in 2021
Hyro creates plug & play conversational AI assistants by seamlessly ingesting data on digital channels to allow users to interact with information via voice or chat, simply and intuitively, leading to increased engagement and conversions. Unlike existing solutions, Hyro provides organizations with frictionless deployment and maintenance processes by automatically building a knowledge graph out of their existing content without any integration, playbooks or training data.

Tech Matters

Seed Round in 2020
Tech Matters is a new nonprofit strategic technology services organization.


Acquisition in 2018
SendGrid is a proven, cloud-based customer communication platform that drives engagement and business growth. SendGrid is a leader in email deliverability and its proven, cloud-based platform successfully delivers over 30 billion emails each month for Internet and mobile-based customers like Airbnb, Pandora, HubSpot, Spotify, Uber and FourSquare as well as more traditional enterprises like Intuit and Costco.


Seed Round in 2018
Cell-Ed, Inc. offers mobile e-learning solution for employers and education providers to reach, retain and upskill low skilled, low-literate, low-wage workers worldwide on any device - from smartphones to tablets to computers to flip phones. The company was founded in 2011 and is based in Palo Alto, California.


Acquisition in 2020
Teravoz is a hosted PBX Platform for SMBs and Call Centers, and telephony APIs. Teravoz was born from the dream of providing VoIP services so that every company, regardless of its size and resources, can be as productive as large companies. We achieved this through state-of-the-art technologies, so we were able to build a solution package called Virtual PBX. Its clients are from the most different segments, serving fintech startups, e-commerce and logistics startups, offices, coworking spaces, offices, technical support teams, tourism agencies and others.


Acquisition in 2020, Inc. develops a platform for collecting customer data. The company provides a single API to track customer data across various devices and channels, and send it to third-party tools, internal systems, or a SQL database with the flip of a switch; and Data Lakes, a data architecture product to help companies create customer experiences with their customer data. It serves companies in the United States and internationally. The company is based in San Francisco, California. It has an additional office in Dublin, Ireland. As of November 2, 2020,, Inc. operates as a subsidiary of Twilio Inc.

Fast Forward

Venture Round in 2017
Technology has the power and scale to be a force for good, yet there’s a gap in support for tech nonprofits who in the early stages need to build their product and prove their model. Fast Forward looks for product­-driven nonprofits that leverage open source software, always connected mobile devices, open APIs, and inexpensive variable cost web infrastructure to solve education, environmental, health, and human rights issues. Fast Forward then provides financial and human capital to help scale these technology solutions and maximize impact.


Acquisition in 2018 a.s. develops and provides contact center reporting, speech analytics, and workforce optimization software solutions. The company was incorporated in 2016 and is headquartered in Prague, Czech Republic. As of September 11, 2018, a.s. operates as a subsidiary of Twilio Inc.


Seed Round in 2013
OnePage is a web-based sales app that produces amazing results. It combines a proven sales methodology with the elements of CRM to greatly increase sales. We call it "Persistent focus on sales actions", and it means you’ll never drop the ball with a prospect again!


Acquisition in 2015
Authy provides a two-factor authentication smartphone application for consumers, a 2FA Rest API for developers, and an authentication platform for enterprises. It enables every user, group, and organization to customize their settings and configure security rules through its platform. Authy achieves and maintains compliance with PCI, HIPAA, FIPS 140, and other regulatory mandates worldwide. It offers protection for various apps, including Facebook, Gmail, Dropbox, or any account that supports Google Authenticator. Authy’s login verification options include a unique verification code, a text message, and a singular answer question that appears only on its users’ mobile device.

Beepsend SMS

Acquisition in 2017
Beepsend offers global connectivity with solutions for SMS-MT, HLR Lookup, Premium SMS and Billing services. By being an operator with it's own infrastructure, Beepsend is competitive, offering a high-capacity platform with connectivity suitable for various clients’ needs. Beepsend is accredited by the Swedish Telecom Regulatory Authority as a Swedish mobile operator and certified by GSMA as an Open Connectivity Solution Provider for SMS Hubbing.

Electric Imp

Acquisition in 2020
Electric Imp, Inc. operates an Internet of Things (IoT) platform for connectivity, security, and lifecycle management solutions for businesses. The company’s platform offers security, connectivity, cellular, cloud, IoT lifecycle, manufacturing implementation process, deployment and operation, and integration solutions, as well as impOS software for the company’s hardware modules. It also provides retrofit, asset management, asset tracking, monitoring and control, predictive maintenance, security critical, auto replenishment, and connected commerce solutions. In addition, the company offers hardware technology, hardware product services, cloud platforms, analytics and applications, and system integration and software services. Further, it sells breakout boards, IoT related products, prototyping accessories, and other products online. The company was founded in 2011 and is based in Los Altos, California with an additional office in Cambridge, United Kingdom.


Acquisition in 2016
Kurento is an open source platform making possible the creation of rich WebRTC and multimedia applications in a fast and simple manner.