Treble.ai, Inc. is a Colombian company that offers a customer support platform designed to enhance communication between businesses and their customers. The platform utilizes a mobile-first, chat-based system that facilitates interactions through SMS and WhatsApp, allowing companies to collect customer feedback and understand their pain points. By automating conversations with users, Treble.ai enables businesses to segment their audience based on responses, thereby improving marketing strategies and customer engagement. This service aims to streamline customer support processes, increase sales, and enhance lead follow-up, ultimately helping businesses to serve their customers more effectively.
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Courier provides an API that enables developers to manage and route user notifications across various communication channels, such as email and messaging platforms. By leveraging user engagement data and online status, the API optimizes notification delivery, ensuring that messages reach users through the most effective medium. The company's notification management software allows clients to create reusable messages that can be customized for different channels, facilitating timely and targeted communication. Over the years, Courier has adapted to technological advancements while maintaining a stable management approach, emphasizing the importance of customer success. The company has developed long-lasting relationships with its largest clients, continually collaborating to meet their evolving needs.
Postscript provides enterprise SMS marketing solutions for e-commerce. It allows users to easily create and manage SMS marketing campaigns with detailed analytics to improve sales and revenue. It plugs into e-commerce businesses and helps overcome declining email engagement by sending customers targeted and customizable SMS marketing.
BoostUp.ai, Inc. operates a sales intelligence platform designed to enhance the efficiency and effectiveness of revenue teams. Based in Santa Clara, California, the platform analyzes macro and micro-level risks related to forecasts, pipelines, deals, and seller behavior, transforming unstructured data into actionable insights. BoostUp enables organizations to achieve predictable revenue, improve forecasting reliability, shorten sales cycles, and increase win rates. The platform provides real-time updates on forecast and pipeline changes, deal-level risk intelligence, and alerts based on early warning indicators. By leveraging unique data from email conversations and relationship dynamics not typically found in CRM systems, BoostUp offers a comprehensive account intelligence solution that spans from pipeline generation to renewals and expansions. The platform is utilized by various leading companies in sales, operations, and customer success, helping them optimize their sales performance.
Spectrum Labs, Inc. is a technology company that focuses on creating an artificial intelligence platform designed to identify and moderate harmful online behavior. Founded in 2016 and based in San Francisco, California, the company offers its flagship product, Guardian, which includes tools for behavior identification, content moderation, and analytics. Spectrum's AI technology enables clients in sectors such as gaming, dating, marketplaces, and social platforms to detect and respond to toxic behaviors in real-time, ensuring safer online interactions and promoting quality user-generated content. The platform effectively classifies various forms of harmful content, including hateful, violent, and derogatory messages, allowing businesses to enhance their community guidelines and maintain a positive online environment.
Paradox, Inc. is a company that specializes in conversational artificial intelligence solutions for human resources and talent acquisition teams. Founded in 2016 and headquartered in Scottsdale, Arizona, Paradox offers a flagship product named Olivia, an AI recruiting assistant designed to enhance the candidate experience. The platform automates various administrative tasks such as candidate screening, interview scheduling, and real-time communication, allowing HR professionals to concentrate on meaningful interactions. By leveraging natural language processing, Olivia helps organizations capture and assess candidates efficiently while addressing their queries. Paradox serves a diverse clientele, including local retailers, regional school districts, and Fortune 100 companies, thereby streamlining the recruiting process for organizations of all sizes.
Calixa unifies customer data and customer tooling into one, easy-to-use product. It connects with 3rd party services(eg Stripe, Zendesk, Intercom, Sendgrid, etc) to provide a single interface for teams to view, search and act on everything related to customers. It replaces a patchwork of unloved tools (eg internal admin tools, 3rd party tools, writing SQL, asking engineers, etc) with a purpose-built and intuitive customer platform.
Algolia SAS is a Search-as-a-Service company that provides a hosted search API for websites and mobile applications, enhancing user engagement and conversion rates. Founded in 2012 and based in Paris, France, with an additional office in San Francisco, Algolia enables developers to build and optimize search engines that deliver fast and relevant search experiences. The company operates a distributed search network that synchronizes data globally, ensuring efficient query routing to servers. Algolia serves a diverse clientele across various sectors, including ecommerce and media, allowing consumers to easily find and discover content across digital platforms. As of May 2020, Algolia operates as a subsidiary of Akio SAS.
Terazo is a software and platform development firm that specializes in providing integration and automation services across various industries, including healthcare and financial services. The company focuses on developing and supporting mission-critical applications, online services, and platforms that drive innovation for its clients. Terazo offers a range of services, including strategic consulting, software engineering, data engineering, and reliability engineering, aimed at helping businesses operate more efficiently and unlock new value. By leveraging advanced tools and technologies, Terazo enables both large and small organizations to grow and scale effectively.
Hyro is a technology company that specializes in developing conversational AI assistants for enterprises. Founded in 2014 and headquartered in New York, Hyro enables organizations to enhance user interaction on digital platforms through intuitive voice and chat capabilities. The company's innovative approach allows for seamless integration of AI into websites and mobile applications, significantly improving user engagement and conversion rates. Unlike traditional solutions, Hyro simplifies the deployment and maintenance of its technology by automatically generating a knowledge graph from existing content, eliminating the need for complex integration processes, playbooks, or extensive training data. This frictionless approach positions Hyro as a leader in the conversational AI space, making advanced technology accessible to a wide range of businesses.
Zipwhip features software that helps people businesses have more effective conversations by text-enabling existing phone numbers. Zipwhip pairs direct network connectivity with easy out-of-the-box software, so businesses of any size can give customers the choice to “text or call” and handle two-way text conversations at scale.
It was founded in 2007 and headquartered in Seattle, Washington.
Hippo Health is democratizing mobile health care. Hippo was founded and built by physicians working to improve access to care, reduce unnecessary costs and improve quality outcomes for patients with complicated medical issues. Through our transparent, open network platform, we are enabling an easy way for patients and providers to connect and communicate with established top local care professionals. We aspire to help people feel cared for every step of the way when battling complex illness through our care network technology that seamlessly interfaces between in person and virtual care.
Shimmur is a new social engagement platform that makes two-way communication between influencers and their followers simple, effective, and scalable.
ValueFirst, founded in 2003, is an enterprise communication platform that facilitates connections between businesses and consumers. The company supports approximately 4 billion interactions monthly through its communication platform, which encompasses cloud-based services for SMS, voice, email, and authentication. Its offerings include a Communication Platform as a Service (CPaaS) and a unified cross-channel communication platform that automates workflows and enhances customer engagement. Additionally, ValueFirst provides an AI-driven conversation platform that enables the development and management of intelligent bots utilizing natural language processing. The company serves a diverse client base across various sectors, including banking, e-commerce, retail, and healthcare, and maintains strong partnerships with global telecom operators. With a workforce of over 300 employees, ValueFirst operates across multiple countries, including India, Australia, and the UAE.
Syniverse specializes in providing transaction processing and intelligence solutions that facilitate mobile communications for mobile network operators, over-the-top providers, and enterprises globally. The company's offerings include secure global access networks for protecting critical data, cloud-based virtual networks for Internet of Things services, and mobile transaction services that encompass billing record processing, payment settlement, and mobile activity management. Additionally, Syniverse connects enterprises to the mobile ecosystem, enabling interactions with customers and employees via mobile devices, and offers data analytics to enhance subscriber experiences. With a presence in nearly 200 countries and connections to over 1,000 operators and 500 companies, Syniverse is dedicated to bridging technology and commercial divides, ensuring seamless communication across diverse networks and devices. Founded in 1987, the company is headquartered in Tampa, Florida, with regional offices worldwide.
Segment.io, Inc. is a company that specializes in customer data infrastructure, enabling businesses to collect, unify, and connect their customer data across various platforms. Founded in 2011 and headquartered in San Francisco, California, Segment offers a single API that allows organizations to track customer information across multiple devices and channels. This data can be seamlessly sent to a variety of third-party tools, internal systems, or SQL databases. Additionally, Segment provides a product known as Data Lakes, which assists companies in leveraging their customer data to enhance user experiences. The company also maintains an office in Dublin, Ireland, and operates as a subsidiary of Twilio Inc. as of November 2020.
Courier provides an API that enables developers to manage and route user notifications across various communication channels, such as email and messaging platforms. By leveraging user engagement data and online status, the API optimizes notification delivery, ensuring that messages reach users through the most effective medium. The company's notification management software allows clients to create reusable messages that can be customized for different channels, facilitating timely and targeted communication. Over the years, Courier has adapted to technological advancements while maintaining a stable management approach, emphasizing the importance of customer success. The company has developed long-lasting relationships with its largest clients, continually collaborating to meet their evolving needs.
Electric Imp, Inc. operates a comprehensive Internet of Things (IoT) platform that focuses on secure connectivity, lifecycle management, and integration solutions for businesses. Established in 2011 and headquartered in Los Altos, California, with an additional office in Cambridge, United Kingdom, the company provides a range of services including secure hardware modules, impOS software, and cloud solutions that enable seamless device-to-cloud connections. The platform supports both public and private cloud environments and offers features such as asset management, predictive maintenance, and connected commerce. Electric Imp also facilitates integrations with popular data storage and analytics services, ensuring flexible data flow management. Additionally, the company emphasizes security by monitoring and updating its systems, providing a robust security framework for its customers' devices and data. Electric Imp also retails IoT-related products and prototyping accessories online.
Tech Matters is a new nonprofit strategic technology services organization.
Teravoz is a hosted PBX Platform for SMBs and Call Centers, and telephony APIs. Teravoz was born from the dream of providing VoIP services so that every company, regardless of its size and resources, can be as productive as large companies. We achieved this through state-of-the-art technologies, so we were able to build a solution package called Virtual PBX. Its clients are from the most different segments, serving fintech startups, e-commerce and logistics startups, offices, coworking spaces, offices, technical support teams, tourism agencies and others.
Abacashi is a leading crowdfunding platform based in São Paulo, Brazil, established in 2016. It specializes in facilitating the management of shared expenses for both private and public events, addressing common challenges such as ensuring all participants contribute fairly. The platform also supports donations for various causes and streamlines payment processes within groups. Abacashi is known for its competitive service offerings, including low transaction fees, quick bank transfers with a maximum processing time of 72 hours, and dedicated customer support available seven days a week.
SendGrid, Inc. is a digital communication platform based in Denver, Colorado, that enables businesses to effectively engage with their customers through email. Founded in 2009, SendGrid offers a cloud-based platform that includes a variety of services designed for developers and marketers. Its Email API allows developers to integrate email functionality into their applications, enhancing the user experience. Additionally, the Marketing Campaigns service enables marketers to manage customer contact lists, create and test email templates, and analyze campaign performance. Furthermore, SendGrid provides expert services to help businesses optimize their email delivery. The platform is recognized for its reliability and ability to deliver over 30 billion emails each month, serving a diverse range of clients from technology companies to traditional enterprises.
Ytica.com a.s. is a software development company based in Prague, Czech Republic, specializing in contact center solutions. Established in 2016, Ytica offers a range of products that include reporting tools, speech analytics, and workforce optimization software. The company's solutions are designed to enhance the efficiency of contact centers, transforming them into effective growth engines while improving customer satisfaction. As of September 2018, Ytica operates as a subsidiary of Twilio Inc.
Inspectorio Limited operates a mobile platform designed to guide inspectors through the quality inspection process, primarily focusing on textile and clothing factories in Asia. Founded in 2010 and based in Hong Kong, Inspectorio offers a Software as a Service (SaaS) platform that enhances supply chain collaboration, visibility, and predictive intelligence for brands, retailers, and their suppliers. By digitizing traditional manual and paper-based processes, Inspectorio enables real-time sharing of performance data among all participants in the production chain, facilitating immediate corrective actions. The platform employs machine learning algorithms to predict potential issues and recommend solutions based on historical patterns. As Inspectorio continues to expand its network of production ecosystems, it aims to become the standard for production chain digitization and collaboration, fostering increased participation from production partners.
Cell-Ed, Inc. is a mobile e-learning provider based in Palo Alto, California, focused on improving the skills of low-skilled, low-literate, and low-wage workers globally. Founded in 2011, the company offers a comprehensive mobile messaging platform that enables employers and educational institutions to reach, teach, and engage entry-level workers using various devices, including smartphones, tablets, and even flip phones. The platform features courses, coaching, and tools such as push notifications, reminders, surveys, and assessments to track user engagement and progress. By helping workers acquire essential literacy, language, and workforce-ready skills, Cell-Ed aims to enhance their employability and increase their hourly wages.
Jail Education Solutions provides intuitive educational courses where inmates are rewarded for learning. With their unique tablet technology, we help unlock the potential of millions of incarcerated people. Edovo increases access to invaluable resources for individuals involved in the criminal justice system.
Hustle, Inc. operates a peer-to-peer text messaging platform that allows organizations to communicate effectively with their contacts through personal text messages. The platform serves various purposes, including event attendance, fundraising, admissions, recruiting, advocacy, and sales and marketing. Founded in 2014 and headquartered in San Francisco, California, Hustle provides an affordable and efficient solution for organizations to reach their target supporters and customers. By enabling two-way conversations, Hustle empowers its users to engage in genuine and personal dialogues with a large number of individuals, thus enhancing their outreach efforts.
Fast Forward is an accelerator firm based in San Francisco, California, founded in 2014. It focuses exclusively on supporting technology-driven nonprofits that address critical issues in education, environment, health, and human rights. The firm identifies early-stage nonprofits that utilize open source software and accessible web infrastructure to develop their products. Fast Forward offers a three-month accelerator program, which includes financial grants, mentorship connections, a tailored curriculum, and a supportive community. By providing both financial and human capital, Fast Forward aims to help these organizations scale their technology solutions and enhance their social impact.
Beepsend offers global connectivity with solutions for SMS-MT, HLR Lookup, Premium SMS and Billing services. By being an operator with it's own infrastructure, Beepsend is competitive, offering a high-capacity platform with connectivity suitable for various clients’ needs. Beepsend is accredited by the Swedish Telecom Regulatory Authority as a Swedish mobile operator and certified by GSMA as an Open Connectivity Solution Provider for SMS Hubbing.
Kurento is an open-source platform designed to facilitate the development of multimedia applications for both mobile and web environments. It offers a comprehensive software development framework that includes a media server written in C/C++. Kurento enables the creation of rich WebRTC applications by providing features such as large group communications, transcoding, recording, and advanced media processing. This platform aims to simplify the development process for developers looking to build multimedia-enabled applications efficiently.
Authy specializes in two-factor authentication solutions, offering a smartphone application for consumers, a REST API for developers, and a comprehensive authentication platform for enterprises. The service allows users and organizations to customize their security settings and rules, ensuring robust protection against unauthorized access. Authy supports a wide range of applications, including popular platforms like Facebook, Gmail, and Dropbox, and provides various login verification methods, such as unique verification codes, text messages, and security questions. The company adheres to stringent compliance standards, including PCI, HIPAA, and FIPS 140, ensuring its services meet regulatory requirements across different regions. By integrating two-factor authentication into websites and applications, Authy helps organizations reduce security risks while improving user experience.
OnePageCRM is a web-based sales application designed to enhance sales performance by integrating effective sales methodologies with customer relationship management (CRM) features. The platform emphasizes a persistent focus on sales actions, ensuring that users maintain consistent engagement with prospects and do not overlook potential opportunities. OnePageCRM serves as a straightforward contact management tool, streamlining the sales process and enabling users to track interactions and manage relationships effectively. This combination of functionalities aims to drive sales success and improve overall productivity for businesses.
Babelverse operates an online platform that specializes in providing real-time speech translation services. Founded in 2010 and based in San Francisco, the company offers a unique solution for on-demand interpretation, allowing users to communicate in any language through remote bilinguals or professional linguists. The platform caters to various scenarios, including mobile interactions, conference participation, and video content, enabling seamless communication across linguistic barriers. Babelverse's innovative application leverages online technology and mobile capabilities, positioning it as a pioneer in the field of human-powered translation services.