Twilio

Twilio is a cloud communications platform that enables developers and businesses to integrate voice, video, messaging, and authentication capabilities into their applications. Founded in 2008 and based in San Francisco, Twilio offers a range of application programming interfaces (APIs) that facilitate the creation of customized communication solutions, enhancing customer engagement across various channels such as SMS, VoIP, and chat. The company utilizes its extensive global network of carrier relationships, known as the Super Network, to provide efficient and cost-effective communication services. Additionally, Twilio supports startups, particularly in Europe, through dedicated funds that help them leverage its cloud communication APIs to develop innovative business solutions.

Khozema Shipchandler

CEO

Past deals in Messaging

Courier

Series B in 2022
Courier provides an API that enables developers to manage and route user notifications across various communication channels, such as email and messaging platforms. By leveraging user engagement data and online status, the API optimizes notification delivery, ensuring that messages reach users through the most effective medium. The company's notification management software allows clients to create reusable messages that can be customized for different channels, facilitating timely and targeted communication. Over the years, Courier has adapted to technological advancements while maintaining a stable management approach, emphasizing the importance of customer success. The company has developed long-lasting relationships with its largest clients, continually collaborating to meet their evolving needs.

Postscript

Series C in 2022
Postscript provides enterprise SMS marketing solutions for e-commerce. It allows users to easily create and manage SMS marketing campaigns with detailed analytics to improve sales and revenue. It plugs into e-commerce businesses and helps overcome declining email engagement by sending customers targeted and customizable SMS marketing.

Zipwhip

Acquisition in 2021
Zipwhip features software that helps people businesses have more effective conversations by text-enabling existing phone numbers. Zipwhip pairs direct network connectivity with easy out-of-the-box software, so businesses of any size can give customers the choice to “text or call” and handle two-way text conversations at scale. It was founded in 2007 and headquartered in Seattle, Washington.

Community

Venture Round in 2021
Shimmur is a new social engagement platform that makes two-way communication between influencers and their followers simple, effective, and scalable.

ValueFirst

Acquisition in 2021
ValueFirst, founded in 2003, is an enterprise communication platform that facilitates connections between businesses and consumers. The company supports approximately 4 billion interactions monthly through its communication platform, which encompasses cloud-based services for SMS, voice, email, and authentication. Its offerings include a Communication Platform as a Service (CPaaS) and a unified cross-channel communication platform that automates workflows and enhances customer engagement. Additionally, ValueFirst provides an AI-driven conversation platform that enables the development and management of intelligent bots utilizing natural language processing. The company serves a diverse client base across various sectors, including banking, e-commerce, retail, and healthcare, and maintains strong partnerships with global telecom operators. With a workforce of over 300 employees, ValueFirst operates across multiple countries, including India, Australia, and the UAE.

Syniverse

Corporate Round in 2021
Syniverse specializes in providing transaction processing and intelligence solutions that facilitate mobile communications for mobile network operators, over-the-top providers, and enterprises globally. The company's offerings include secure global access networks for protecting critical data, cloud-based virtual networks for Internet of Things services, and mobile transaction services that encompass billing record processing, payment settlement, and mobile activity management. Additionally, Syniverse connects enterprises to the mobile ecosystem, enabling interactions with customers and employees via mobile devices, and offers data analytics to enhance subscriber experiences. With a presence in nearly 200 countries and connections to over 1,000 operators and 500 companies, Syniverse is dedicated to bridging technology and commercial divides, ensuring seamless communication across diverse networks and devices. Founded in 1987, the company is headquartered in Tampa, Florida, with regional offices worldwide.

Courier

Series A in 2020
Courier provides an API that enables developers to manage and route user notifications across various communication channels, such as email and messaging platforms. By leveraging user engagement data and online status, the API optimizes notification delivery, ensuring that messages reach users through the most effective medium. The company's notification management software allows clients to create reusable messages that can be customized for different channels, facilitating timely and targeted communication. Over the years, Courier has adapted to technological advancements while maintaining a stable management approach, emphasizing the importance of customer success. The company has developed long-lasting relationships with its largest clients, continually collaborating to meet their evolving needs.

Hustle

Series A in 2017
Hustle, Inc. operates a peer-to-peer text messaging platform that allows organizations to communicate effectively with their contacts through personal text messages. The platform serves various purposes, including event attendance, fundraising, admissions, recruiting, advocacy, and sales and marketing. Founded in 2014 and headquartered in San Francisco, California, Hustle provides an affordable and efficient solution for organizations to reach their target supporters and customers. By enabling two-way conversations, Hustle empowers its users to engage in genuine and personal dialogues with a large number of individuals, thus enhancing their outreach efforts.

Beepsend SMS

Acquisition in 2017
Beepsend offers global connectivity with solutions for SMS-MT, HLR Lookup, Premium SMS and Billing services. By being an operator with it's own infrastructure, Beepsend is competitive, offering a high-capacity platform with connectivity suitable for various clients’ needs. Beepsend is accredited by the Swedish Telecom Regulatory Authority as a Swedish mobile operator and certified by GSMA as an Open Connectivity Solution Provider for SMS Hubbing.
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