BMC Software

BMC Software, Inc. is a provider of software solutions focused on system and service management for enterprises globally. The company operates through two primary business units: Enterprise Service Management (ESM) and Mainframe Service Management (MSM). The ESM unit delivers a comprehensive suite of tools for performance management, service desk operations, and IT asset management, alongside consulting and educational services. Meanwhile, the MSM unit specializes in mainframe data and performance management, offering solutions that enhance the availability and reliability of critical business data and systems. BMC Software also provides enterprise workload automation solutions, notably through its Control-M product line, which streamlines data center operations. Founded in 1980 and headquartered in Houston, Texas, BMC Software leverages advanced technologies such as artificial intelligence and machine learning to optimize IT processes and reduce operational costs.

Colin Murphy

Senior Vice President, Customer Success and Chief Customer Officer

Pratik Nahata

Senior Director of Product Development, India

Robin Purohit

President, of The Service Support Product Line Group

43 past transactions

Netreo

Acquisition in 2024
Netreo operates an IT infrastructure monitoring platform that caters to various sectors, including healthcare, retail, banking, manufacturing, education, and transportation. Its products deliver full-stack visibility, enabling enterprises to monitor cloud services, on-premises and hybrid networks, applications, and devices effectively. By providing real-time information and actionable insights, Netreo empowers organizations to focus on innovation while ensuring timely problem identification and compliance reporting. The platform is capable of monitoring millions of assets and devices daily, utilizing advanced analytics to distill complex data into simple answers. Netreo's services are offered via subscription in multiple tiers, allowing users to select a plan that best meets their needs.

Model 9

Acquisition in 2023
Model9 modernizes mainframe data management and business intelligence in large enterprises and helps them accelerate the adoption of hybrid cloud technologies and benefit from cloud economics. Its patented technology delivers mainframe data to any cloud or on-premise storage platform, eliminating tape and virtual tape, and enabling secure integration with advanced analytics tools. Model9 is trusted by the world's leading financial institutions, government agencies and transportation companies. It is a graduate of the IBM AlphaZone startup program as well as an AWS Advanced Technology Partner.

StreamWeaver

Acquisition in 2021
StreamWeaver is a software company based in Nashville, Tennessee, that specializes in developing innovative technology solutions. Its flagship product is a multi-angle mobile video application that allows users to connect and record videos together, automatically generating split-screen content. In addition to its video offerings, StreamWeaver provides a technology platform that facilitates the integration and streaming of data across various IT tools. This platform enables near real-time data connectivity with event-driven automation and comprehensive observability, aimed at reducing integration costs and enhancing productivity for clients.

Compuware

Acquisition in 2020
Compuware Corporation is a prominent enterprise software and IT services provider that specializes in maximizing technology investments for businesses. The company offers an integrated suite of solutions designed for enterprise IT, including IT portfolio management, application development, quality assurance, and IT service management. Compuware also focuses on mainframe development and testing tools, providing end-to-end application performance management and innovation. This enables clients to effectively utilize their mainframe resources with enhanced agility, ensuring optimal performance and value from their technology investments.

RSM Partners

Acquisition in 2020
RSM Partners is a global company specializing in mainframe services and software, dedicated entirely to the IBM Z marketplace. It serves a diverse range of sectors, including finance, retail, utilities, government, and various services. By offering a comprehensive suite of complementary mainframe infrastructure services, RSM Partners assists organizations in effectively implementing their mainframe strategies. The company's focus is on managing volatility and mitigating risks, thereby providing clients with protection against potential threats.

Boundary

Acquisition in 2015
Boundary, Inc. specializes in application-aware infrastructure performance monitoring solutions and services, primarily in the United States. The company's software offers a range of features including real-time views, immediate alerting, historical data analytics, and custom dashboards, all designed to enhance IT operations monitoring for Ops/DevOps professionals. It enables the seamless collection and correlation of performance data from multiple sources without necessitating changes to existing applications. Boundary's solutions are characterized by their open architecture, allowing integration with third-party services and a variety of technologies. Founded in 2010 and headquartered in Mountain View, California, with additional offices in San Francisco and Austin, Boundary was acquired by BMC Software in 2015. Following the acquisition, the Boundary Premium service was rebranded as TruSight Pulse, while Boundary Enterprise is no longer available to new customers.

CDB Software

Acquisition in 2015
CDB is a leading provider of data management solutions for IBM DB2 z/OS. CDB provides unique and innovative mainframe utilities that enable companies to expand their DB2 system to meet business needs while controlling the overall cost of the mainframe. Founded in 1985, CDB is a privately held corporation based in Houston with offices worldwide.

Partnerpedia

Acquisition in 2013
Partnerpedia specializes in private label marketplace and enterprise app store solutions, aimed at enhancing application management for businesses. Its primary offering, Enterprise AppZone, enables IT managers to efficiently purchase, publish, and deploy applications for employees, while maintaining security through application-specific policies. This solution is particularly beneficial in a bring-your-own-device environment, as it safeguards corporate apps and data without interfering with personal applications. In addition, Partnerpedia Marketplace facilitates the rapid deployment of enterprise app stores and independent software vendor (ISV) marketplaces, allowing technology vendors to effectively reach customers with brand-specific solutions. This platform also provides value-added partners and developers with essential go-to-market opportunities. Partnerpedia's offerings address critical factors such as time to market, quality, and return on investment, making it a valuable resource for companies looking to implement marketplace initiatives in the cloud.

KineticGlue

Acquisition in 2013
KineticGlue Online Communities Pvt. Ltd., based in Bangalore and founded by technology veteran Vivek Paul, specializes in enterprise social collaboration. The company offers a Web 2.0 platform designed to facilitate seamless online collaboration for distributed teams, enabling users to effectively manage people, documents, and projects. KineticGlue's platform integrates various social collaboration features, including micro-blogs, blogs, and discussion forums, alongside tools for formal collaboration, such as project and document management. This comprehensive approach allows thousands of users across diverse enterprises globally to collaborate more efficiently and intelligently.

my-eService

Acquisition in 2012
my-eService is a provider of self-service IT support solutions, specializing in IT management and help-desk services. The company offers a range of IT services aimed at enhancing user experience and operational efficiency. By focusing on self-service options, my-eService enables clients to address their IT needs independently, thereby streamlining support processes. Operating primarily in the United States, the company is dedicated to delivering effective and accessible IT support tailored to the requirements of its users.

VaraLogix

Acquisition in 2012
We’re focused on application deployment Deploying business critical applications has always involved more than just dropping a J2EE app into a middleware server. Applications don’t exist in a vacuum – databases, web front ends, networks, external appliances, local support libraries, operating systems – all need to share configuration information and work as a unit for correct application deployment. Systems that only deal with one component of this application ecosystem add just another disparate piece to an already complex puzzle. VaraLogix offers a better approach. We provide the only solution that has been purposely-built, from the ground up, to automate business critical application deployment and configuration management – in one solution – removing risk and uncertainty from the deployment process. We do it differently. At a high level, we do it by looking at application deployment from an IT Operations perspective. This makes us uniquely positioned to bridge the Development / IT Operations gap for agile, secure, scalable operations from development to production. VaraLogix is led by the same experienced team who founded Build Forge, which was acquired by IBM in 2006. Our team has spent decades addressing deployment automation, configuration, and build and release management issues at Global 2000 companies such as Apple, State Farm, All State, Wells Fargo, IBM, Microsoft, Oracle, Lockheed Martin and many others. We have established partnerships with IBM, Microsoft, Redhat, Oracle, Electric Cloud and Software House International and have customers within the Financial Services, Retail, Telecommunications, Entertainment, Travel, Insurance, and Education industries who we are helping to: • Increase mission critical application quality and uptime • Accelerate deployment cycles • Deploy to any environment – physical, virtual, cloud • Lower operational costs VaraLogix is privately-held and based in Austin, Texas. www.varalogix.com

Abydos

Acquisition in 2012
Abydos is a provider of graphical process design, management, tracking and analysis products for BMC Remedy applications.

Numara Software

Acquisition in 2012
Numara Software is a prominent provider of integrated IT management solutions catering to a diverse range of customers globally. The company offers a variety of services, including Desktop Management, PC Lifecycle Management, Security and Compliance, Help Desk and Service Desk, and Mobile Device Management. These solutions are tailored to enhance operational efficiency in IT management. Numara FootPrints is specifically aimed at medium to large enterprises, while Numara Track-It! serves small to medium-sized businesses. The company's software platforms facilitate the automation of various IT-related tasks and processes, allowing organizations to streamline their operations through interoperable solutions. With a customer base exceeding 50,000 sites, Numara Software is recognized for its commitment to delivering effective IT service management and asset management solutions.

I/O Concepts Software

Acquisition in 2012
I/O Concepts is a leader in the ioEnterprise line of mainframe console security, automation and consolidation solutions.

StreamStep

Acquisition in 2011
StreamStep is a business software provider that focuses on enhancing enterprise application delivery and release process management. The company offers solutions that connect agile development teams with enterprise operations, facilitating better release planning, team coordination, and self-service automation. By addressing the challenges of DevOps, StreamStep aims to accelerate application delivery and improve the quality of software releases, making it easier for organizations to implement successful DevOps practices.

Aeroprise

Acquisition in 2011
Aeroprise provides deployed software for mobilizing IT service management. The world's most-deployed mobility solution for BMC Remedy applications, Aeroprise helps Fortune 500 companies and major public institutions extend IT service management functionality to blackBerry and windows mobile devices, cell phones and barcode scanners. The first and only out-of-the-box solution for mobilizing incident and asset, service request and change management, Aeroprise deploys in days, automatically inherits and updates BMC Remedy workflow on handheld devices, and lets users personalize their mobile experience. With a more productive IT staff and a 360-degree view of IT services, Aeroprise users enjoy lower support costs, reduced asset downtime and improved customer satisfaction.

Coradiant

Acquisition in 2011
Coradiant, Inc. specializes in network and website monitoring solutions designed to manage, optimize, and troubleshoot web applications. Founded in 2000, the company focuses on gathering customer metrics from web user visits as the primary data source for its technology management services. Coradiant offers both virtual and physical appliances that passively collect web traffic data, along with a custom software product that provides enhanced performance visibility for web applications accelerated by Akamai. Its clientele spans various industries, including software-as-a-service, e-commerce, entertainment, finance, insurance, healthcare, and education.

GridApp Systems

Acquisition in 2010
GridApp Systems, Inc. develops and markets database automation software and solutions for managing database infrastructure both in the United States and internationally. The company's key offerings include GridApp Clarity, which facilitates management throughout the database life cycle and automates various tasks within a centralized console, and Patchworks, an automated patch management service that builds, certifies, and delivers patch bundles. Additionally, GridApp provides consulting services related to database automation and Oracle RAC, along with customer installation support. The company caters to a diverse range of industries, including financial services, pharmaceuticals, telecommunications, education, eCommerce, and technology. Founded in 2002, GridApp Systems is headquartered in New York, New York and has formed strategic partnerships with major technology firms.

Neptuny

Acquisition in 2010
Neptuny is a solution provider of IT Performance Optimization and Capacity Planning solutions for IT data centers and networks. For more than a decade, Neptuny solutions have been crucial to help customers in different industries (Telco, Banking, Insurance, Travels, Energy, Retail, etc.) to improve the business outcome of their infrastructures and services. Neptuny has been named "Cool Vendor in IT Operations 2009" by Gartner. Caplan™, Neptuny flagship product, is the agent-less, holistic, automated and business-aware IT Capacity Planning solution that has been successfully adopted by major worldwide companies to optimize, rationalize and plan their IT infrastructures. Caplan™ provides sophisticated analyses, forecasting, analytical modeling and reports capabilities while requiring low operational efforts, thanks to features such as its agent-less architecture, high degree of automation and easy-to-use web dashboard. Caplan™ is aligned to ITIL® V3 best practices and provides out-of-the-box integrations with other IT Service Management processes and tools, that enable customers to adopt a stepwise yet integrated approach to Capacity Management process. Caplan™ enables customers to reduce costs and avoid risks by making it possible to evaluate future needs of critical infrastrcutures with respect to business drivers. In particular, Caplan™ helps customers to first consolidate data-centers by defining optimal allocation plans and then safely manage virtualized environments. Caplan™ is also available as Software-as-a-Service (SaaS), thus bringing Capacity Management to small/medium-sized enterprises that cannot afford costs associated to on-site implementations, or even to larger (Enterprise-level) companies that need to quickly setup Capacity Planning for a critical project (e.g. design of production environments from load testing results).

Phurnace Software

Acquisition in 2010
Phurnace Software specializes in automating the deployment of mission-critical applications, allowing companies to enhance revenue and significantly reduce costs. Founded in 2007 and based in Austin, Texas, the company utilizes patent-pending technology to streamline the installation, deployment, and upgrade processes for web applications. Its flagship product, Phurnace Deliver, addresses configuration-related errors and minimizes reliance on scripting, facilitating the management of dependencies when introducing changes to applications and other digital assets. By automating these processes, Phurnace Software aims to eliminate manual, error-prone practices, enabling businesses to achieve a substantial return on investment within weeks. As of late 2009, Phurnace Software operates as a subsidiary of BMC Software.

Tideway

Acquisition in 2009
Tideway Systems provides a shared platform for technologists to visualize and report on the data they need to make informed decisions. Tideway Foundation software continuously maps application relationships to physical and virtual infrastructure, including the dependencies between them.

MQSoftware

Acquisition in 2009
MQSoftware specializes in middleware enhancement systems that provide business transaction assurance services. The company develops solutions that ensure real-time transaction assurance, facilitate regulatory compliance, and offer chargeback reporting. These services enable enterprises to improve their operational efficiency by providing access to essential training, management, and monitoring tools. By bridging the gap between traditional mainframe systems and modern cloud and mobile environments, MQSoftware supports businesses in their transformation efforts, allowing them to optimize performance across various organizational levels.

ITM Software

Acquisition in 2008
ITM Software specializes in IT Business Management, offering a comprehensive integrated solution designed to enhance visibility, coordination, and control across various IT functions. The company's core product, the ITM Business Suite, consists of six components that address key areas such as human resources, vendor management, asset management, financials, projects, and regulatory compliance. By bridging traditional silos within IT, ITM Software promotes increased transparency and more effective decision-making, ultimately aligning IT operations with broader business objectives. Founded in 2001 by former CIOs, the company leverages its leadership team's extensive experience and a skilled software development group to deliver both software products and best-practice expertise. ITM Software serves a diverse clientele, including Fortune 2000 companies, government agencies, and educational institutions, and is headquartered in Mountain View, California.

Bladelogic

Acquisition in 2008
BladeLogic, acquired by BMC in 2008, specialized in data center automation solutions for IT organizations. The company's software products facilitated the management of data center operations through an integrated approach, allowing users to optimize IT infrastructure dynamically. By linking management tasks, configuration data, and personnel, BladeLogic's solutions aimed to create a highly agile and efficient IT environment. The company served a diverse clientele, including enterprises, service providers, and government agencies, addressing the entire lifecycle of data center management.

Emprisa Networks

Acquisition in 2007
Emprisa Networks specializes in providing smart network configuration, compliance, and change management solutions aimed at enhancing IT service management for network infrastructures. Their flagship product, E-NetAware, delivers significant returns on investment by improving service availability, reducing change errors, and automating configuration management to drive operational efficiency. Additionally, E-NetAware enhances network security through policy-based configuration management and increases service responsiveness. The solution supports a wide range of network devices, including routers, switches, firewalls, load balancers, and wireless access points, from over 25 different vendors.

RealOps

Acquisition in 2007
RealOps, Inc., an information technology management company, provides run book automation and information technology process automation software solutions that streamline and execute critical operational service functions. It offers AutoPilot solutions for problem, change, and service management that automate the repetitive manual tasks that its staff performs every day; and RealOps Automation Management Platform that identifies, performs triage, analyzes, prioritizes, and manages information technology service functions automatically orchestrating interaction with various auxiliary tools and systems to minimize time-consuming and costly manual operational processes. The company also offers assessment and deployment, training and development, and professional services. Its customers include service providers and enterprises global information technology operations environments. The company was founded in 2004 and is based in Herndon, Virginia. RealOps, Inc. is a subsidiary of BMC Software, Inc.

ProactiveNet

Acquisition in 2007
ProactiveNet, Inc. specializes in operations performance assurance solutions for applications and web technology infrastructures. Its offerings enable businesses to enhance their web performance, resulting in improved customer loyalty, operational efficiency, and increased online revenues. Clients have reported a positive return on investment in under three months, with notable customers including AIG, eBay, Ford, and Walmart.com. ProactiveNet's software focuses on optimizing website access and reliability, making it a crucial partner for organizations seeking to deliver a seamless online experience. The company is headquartered in Silicon Valley, with additional offices in the UK and India.

Identify Software

Acquisition in 2006
Identify Software offers enterprises, software vendors, and information technology consultancies with software solutions that enable them to find solutions to problems in applications. Identify Software offers BMC AppSight, a system that assists development teams to determine the root cause of software bugs and customer issues in .NET, Windows-based, and J2EE applications. Identify Software was acquired by BMC Software in May 2006. Identify Software was founded in 1996 and is based in Petah Tikva, Israel.

KMXperts

Acquisition in 2005
KMXperts empowers the enterprise management provider’s offerings with a full-featured knowledge management solution that aims to dramatically improve efficiencies for both internal and external service desks. KMXperts’ product functionality will enable customers to quickly achieve their Information Technology Infrastructure Library (ITIL) and Business Service Management (BSM) goals with robust knowledge management seamlessly integrated within BMC Software service management solutions.

OpenNetwork Technologies

Acquisition in 2005
OpenNetwork makes software for managing user identity over the Web. The company's Universal Identity Platform (Universal IdP) product integrates with existing Lightweight Directory Access Protocol (LDAP) directory services, such as Microsoft's Active Directory. It is designed to work with Microsoft's .Net Framework and .Net Web Services, permitting Web applications and other resources to be secured and managed without needing to duplicate network policy and user identity information, according to OpenNetwork.

Calendra

Acquisition in 2005
Calendra has pioneered the advancement of Web-based Directory Content Management solutions for the Global 2000 enterprises.

Marimba

Acquisition in 2004
Marimba, Inc. develops and markets software change and configuration management solutions. Its products are designed to help companies enhance their market reach, improve business processes, and strengthen relationships with customers, partners, and employees. By providing effective management tools, Marimba enables organizations to efficiently handle software updates and configurations, ensuring smooth operations and better alignment with business goals.

Magic Solutions International

Acquisition in 2004
Magic Solutions International provides IT consulting services in the United States.

IT Masters International SA

Acquisition in 2003
IT Masters supplies software management tools which assess the impact that technology has on business services. The company's principal offering, MasterCell, is an adaptive management tool that is used to model the effect that IT service level degradation will have on business processes. In effect the technology allows the effect of varying IT service delivery to be assessed, in real time, for its impact on real world business.

Remedy

Acquisition in 2002
Remedy is an enterprise software company.

OptiSystems Solutions

Acquisition in 2000
OptiSystems was conducting design, development,engineering and testing activities associated with the completion of severalcomponents of its Energizer for R/3 product. The projects under development atthe valuation date represented next-generation technologies that were expected to address emerging market demands for the enterprise application performance market.

Evity

Acquisition in 2000
Evity, Inc. develops a Web-based application that enables customers to measure their transaction performance.

Interliant

Post in 2000
Interliant Inc. was a provider of information technology services headquartered in Woburn, Massachusetts, founded in 1993. The company specialized in managed infrastructure solutions, which included managed messaging, managed hosting, web hosting, and bundled managed security services. Additionally, Interliant offered professional consulting services that encompassed email migration strategy, planning and execution, performance tuning, and security audits of existing infrastructures. The company served a diverse clientele ranging from large enterprises to medium-sized businesses, utilizing both a direct sales force and channel partners to reach its market. However, Interliant ceased operations on September 30, 2004, following a Chapter 11 liquidation filing, after selling substantially all of its assets to a subsidiary of NaviSite, Inc.

New Dimension Software

Acquisition in 1999
Engages in the development and license of software solutions

Boole & Babbage

Acquisition in 1998
Boole & Babbage specializes in the development and marketing of enterprise automation software solutions. The company's focus is on providing tools for the central control and management of various enterprise applications, networks, and systems. By leveraging advanced technology, Boole & Babbage creates automation systems that facilitate the management of distributed systems, enabling organizations to monitor, manage, and automate their strategic information technology investments effectively.

BGS Systems

Acquisition in 1998
BGS Systems designing, developing, marketing, and supporting the BEST/1® Performance Assurance® line of performance management and capacity planning software products.

DataTools

Acquisition in 1997
DataTools is a company based in Sunnyvale, California, that specializes in software solutions focused on data quality and preparation. The company provides tools for capturing, formatting, cleaning, repairing, and verifying addresses automatically. By offering a streamlined platform that integrates verified data sources and services, DataTools aims to enhance existing data and help businesses obtain accurate information in real time without ambiguities.

Patrol Software

Acquisition in 1994
Patrol Software is a company that allows brick-and-mortar businesses to create digital marketplaces.
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