Momindum provides a set of solutions for recording, editing and sharing interactive video presentations. Its offering revolves around a unique software suite and turnkey SAAS solutions.
Developer of data collection software designed for market research systems. The company's software helps to research through a centralized platform and offers a panel management system that features respondent reimbursement, portal management, access management, and sample management, enabling clients to get insights to drive the performance of brands and media.
Dialogic, Inc. specializes in providing cloud-optimized solutions for real-time multimedia processing, applications, and network infrastructure. The company develops a wide range of products, including media server software, session border controllers, media gateways, and load balancing solutions, among others. Its offerings support various telecommunications needs, such as voice over LTE networks, WebRTC applications, and network functions virtualization. Dialogic serves a diverse clientele, encompassing mobile and fixed operators, enterprise solution providers, and application developers, with a particular focus on enabling agile networks. The company has received several industry awards for its innovations in unified communications and real-time web solutions. Founded in 1984 and headquartered in Milpitas, California, Dialogic operates globally with sales offices across the Americas, Asia Pacific, Europe, the Middle East, and Africa. As of late 2019, Dialogic operates as a subsidiary of Enghouse Systems Limited.
Eptica S.A. specializes in customer relationship management (CRM) software tailored for business-to-business (B2B) marketplaces. Founded in 2001 and headquartered in Boulogne-Billancourt, France, the company focuses on facilitating real-time interactions between enterprises and their clients, suppliers, and partners through various digital channels including email, social media, web chat, and agent communications. Eptica offers both on-premise and Software as a Service (SaaS) solutions, enhancing customer engagement and operational efficiency by delivering timely, personalized responses. The platform is built around a central knowledge base and incorporates advanced linguistic services to interpret the tone and context of interactions. Eptica serves a diverse clientele across sectors such as banking, insurance, retail, tourism, and public institutions, with over 410 organizations in 15 countries utilizing its services. As a subsidiary of Enghouse Systems Limited, Eptica continues to innovate and has been recognized in Gartner's CRM Magic Quadrants for four consecutive years.
Vidyo, Inc. specializes in high-definition video conferencing software that facilitates universal visual communication. Its suite of products includes VidyoDesktop, which allows users on Windows, Mac, and Linux to engage in video conferences from various locations, and VidyoWeb, a browser extension enabling conference participation from desktop and laptop computers. Additionally, VidyoRoom Solutions offer tailored in-office video conferencing experiences for hybrid teams, while VidyoMobile provides high-quality conferencing capabilities for mobile devices. VidyoSlate allows users to share and annotate content during conferences. The company serves diverse sectors including healthcare, education, government, and enterprise, emphasizing the importance of video communication in enhancing productivity and collaboration. Founded in 2005 and headquartered in Hackensack, New Jersey, Vidyo has expanded its presence worldwide with offices in multiple countries. As of 2019, it operates as a subsidiary of Enghouse Systems Limited.
Espial® is a software company, headquartered in Ottawa, Canada and publicly traded on the Toronto Stock Exchange (TSX: ESP). Espial provides video products and solutions for the Telco, Cable, Consumer Electronics and Hospitality industries. Espial's products include television middleware, applications, video-on-demand and browser products that help service providers deliver a superior TV, video & interactive services experience. Espial's products have been licensed for use in over seven million devices worldwide across a wide range of market segments including, Over-The-Top (OTT), Cable, IPTV, Hybrid-IP, Multi-dwelling Units, Broadcasters, Enterprises and Consumer Electronics.
ProOpti Sweden AB is a software provider specializing in Telecom Expense Management (TEM) and Technology Optimization Management (TOM). Founded in 1992 and based in Stockholm, Sweden, the company offers solutions for managing telecom expenses, optimizing usage and contracts, and handling mobile UC charges for voice, data, and services. ProOpti's enterprise software is designed to streamline the management of IT and communication services, reducing manual efforts and enhancing business effectiveness. Its products can be deployed in the cloud or on-premise, catering to telecom service providers and various organizations. As of February 2019, ProOpti operates as a subsidiary of Enghouse Systems Limited.
Capana Sweden AB, founded in 2003 and based in Gothenburg, Sweden, offers an integrated software platform designed for wholesale billing and partner settlements. The company's solutions cater to communication service providers and businesses in the Internet of Things (IoT) sector, providing revenue management systems that support various industries, including telecom, automotive, utilities, media, and healthcare. Capana's software facilitates the entire billing lifecycle, encompassing wholesale, interconnect, roaming, and broadband billing, as well as settlement and reconciliation processes. As of November 2018, Capana operates as a subsidiary of Enghouse Systems Limited.
Telexis Solutions is an innovative technology provider offering public transport agencies/operators end-to-end e-ticketing solutions. It includes automated fare collection, sales and services, value added services, inspection and corresponding back office solutions. The solutions offer transit agencies/operators, ferry services and parking facilities a more efficient, fully integrated, hardware independent and scalable platform to provide high quality customer service and enhance revenue retention.
Mobilethink A/S specializes in developing software solutions for mobile operators, focusing on device management, customer engagement, and smartphone support. Their offerings include device configuration services that allow operators to manage subscriber device settings effectively, as well as device analytics that provide insights into subscriber behavior at the device level. The company also features tweakker, a cloud-based configuration service tailored for Mobile Virtual Network Operators (MVNOs) and device manufacturers seeking cost-effective solutions. Mobilethink aims to enhance data uptake, increase customer value, and lower customer care expenses for its clients. Founded in 1999 and headquartered in Aarhus, Denmark, with an additional office in Kuala Lumpur, Malaysia, Mobilethink serves a diverse range of clients, including mobile operators, service providers, and handset manufacturers. As of April 2018, Mobilethink operates as a subsidiary of Enghouse Systems Limited.
SimaTech A/S is a software company based in Brøndby, Denmark, established in 2003. It specializes in the design and development of proprietary software solutions focused on task and resource management, fleet management, and mobile information and navigation systems. Initially creating an information system for mobile employees, SimaTech has expanded its product offerings to provide comprehensive solutions for the public safety and utilities sectors. By catering to the supply, transportation, and security industries, the company enables clients and public safety organizations to optimize their resources effectively. Since December 2017, SimaTech has operated as a subsidiary of Enghouse Systems Limited.
XConnect GmbH, founded in 2000 and headquartered in Düren, Germany, specializes in number portability management services for a range of telecommunications providers, including international carriers, metro network operators, Internet service providers, mobile operators, and VoIP providers. The company, which was previously known as sms eSolutions GmbH before rebranding in August 2014, offers software solutions that facilitate the movement of telephone numbers and voice data services among different operators. As of November 2017, XConnect GmbH operates as a subsidiary of Enghouse Systems Limited.
Survox, Inc., based in San Francisco, California, develops voice-based survey automation software and solutions that facilitate market research and survey conduction. Established in 1967, the company provides a platform that enables customer insights leaders, call center managers, and opinion pollsters to efficiently gather representative data for informed decision-making. Survox's software integrates seamlessly with online survey platforms, offering omni-channel solutions that engage customers, employees, and voters on a personal level. As a subsidiary of Enghouse Systems Limited, Survox continues to cater to the needs of market researchers and opinion polling firms with its innovative voice-based applications.
Tollgrade Communications, Inc. specializes in providing fault detection hardware and predictive analytics software tailored for electric utility companies and telecommunications service providers both in the United States and internationally. The company offers a range of products, including in-home broadband testing tools, access network tests, and medium voltage smart grid sensors, aimed at enhancing grid reliability and operational efficiency. Additionally, Tollgrade delivers professional services such as service pre-qualification and broadband service assurance, alongside sensor management systems and substation monitoring solutions. Founded in 1986 and headquartered in Cranberry Township, Pennsylvania, Tollgrade has established itself as a key player in modernizing grid infrastructure and minimizing network outages, thereby improving service reliability for its clients. As of 2017, it has operated as a subsidiary of Enghouse Systems Limited.
Presence Technology, S.L. is a leading international provider of multi-channel customer engagement center (CEC) solutions tailored for contact centers. The company specializes in developing communication software that enhances resource optimization and improves communication efficiency between businesses and their customers. Its solutions can operate independently or integrate with existing PBX systems, minimizing the need for expensive equipment upgrades. Presence Technology has earned recognition for its innovation and quality, including awards for Unified Communications and WebRTC Product of the Year, and has been featured in Gartner's Magic Quadrant for Contact Center Infrastructure. With a diverse client base across various industries, Presence operates in Spain, the Americas, and South Africa, supported by a team of skilled professionals dedicated to delivering effective communication solutions.
CDRator A/S is a company that specializes in developing and operating the Rator platform, which offers integrated billing and customer care solutions for mobile telecommunications companies and the machine-to-machine market. Founded in 2002 and headquartered in Ballerup, Denmark, CDRator has expanded its operations to Eastern Europe, North America, and Africa. The company serves a diverse clientele, including mobile network operators, mobile virtual network operators, data providers, and various service providers in fixed line and VoIP markets. CDRator also provides a range of services to assist clients in launching new brands, marketing products, and enhancing distribution channels. As of 2015, CDRator operates as a subsidiary of Enghouse Systems Limited.
NetBoss Technologies, Inc. specializes in network management and operational support solutions, offering a suite of products and services designed to enhance network performance and reliability. Its flagship offerings include NetBoss Intelligence.Now, which converts large data sets into actionable insights, and NetBoss Assurance.Now, a modular application suite that covers areas such as trouble and fault management, performance management, and inventory management. The company also provides consulting services focused on assessment, transformation, and performance optimization, along with training, education, and software maintenance support. NetBoss Technologies serves a diverse clientele, including telecommunications, utilities, government, and public safety sectors globally. Founded in 2010 and based in Sebastian, Florida, the company operates as a subsidiary of Enghouse Systems Limited.
Cellvision AS specializes in network analysis and customer communications solutions aimed at enhancing customer experience and reducing costs for mobile operators. The company's flagship product, mBOSS, facilitates the automatic collection, aggregation, correlation, distribution, and visualization of network data. It includes applications such as the mBOSS Coverage Portal, which provides coverage maps, and mBOSS Customer Experience Tickets for managing customer complaints. Additionally, mBOSS Engineering and Analytics supports location-oriented operations, while mBOSS Customer Care empowers users to resolve most network-related inquiries independently. Cellvision's solutions integrate seamlessly with various data sources within telecommunications service providers, including operational support systems, business support systems, and geographic information systems. Established in 2000 and headquartered in Oslo, Norway, with branches in Paradis and Budapest, Cellvision operates as a subsidiary of Enghouse Systems Limited.
CTI Group (Holdings) Inc. is an international provider of electronic invoicing and analytics, as well as call recording and management solutions, primarily targeting the telecommunications sector in North America and Europe. The company operates through two main segments: Electronic Invoice Management and Call Accounting Management and Recording. The Electronic Invoice Management segment offers tools for electronic invoice presentment and analysis, facilitating customer self-care for various telecommunications services. Notable products in this segment include analysis solutions for small businesses and the SplitBill tool, which helps businesses allocate costs on their communication invoices. The Call Accounting Management and Recording segment features SmartRecord for service providers and a suite of Proteus products designed for tracking communications and managing costs for businesses and government agencies. These solutions cater to a variety of users, including investment markets and corporate clients. CTI Group is headquartered in Indianapolis, Indiana.
Aktavara is a market innovator providing COTS software for Communications Service Providers.
Reitek S.p.A. provides omni-channel contact center solutions for enterprises of all sizes including multinational corporations. The company was founded in 1990 and is headquartered in Milan, Italy. As of May 8, 2015, Reitek S.p.A. operates as a subsidiary of Enghouse Systems Limited.
Voxtron, a Belgian company that has been active in telecommunications since the early nineties, is the international expert par excellence in multimedia solutions for customer service departments and contact centres. The company has grown into an international group with offices in Germany, Belgium, Italy, Turkey, Tunisia, Hong Kong, the United Arab Emirates, Portugal and Thailand. All Voxtron solutions are specially developed to give the customer or prospect the right and full answer to their question or complaint as quickly as possible whether it is by telephone, email, fax, web forms or web chat, social media or the post.
Global provider of Mobile VAS infrastructure, Security, Filtering and Control Solutions, Rich Communications and Diameter Signalling solutions More than 350 platforms in over 70 countries 80+ satisfied customers worldwide 7 offices on 5 continents Over 1 Billion mobile users interact over Jinny platforms Flexible commercial models: software capacity license, pay-per-use cloud messaging or managed platforms
Basset AB develops wholesale revenue management solutions for billing, optimization, and revenue assurance.
IT SONIX operates as a software company that specializes in the development and sale of on demand telecommunications solutions.
IT Sonix is a custom development software provider that specializes in creating outbound contact center solutions, particularly for telemarketing applications. The company focuses on developing and maintaining software solutions and mobile applications while also offering services for migrating software to the cloud. In addition to its core offerings, IT Sonix provides consulting services in information technology, user experience design, and data science, catering to a diverse range of client needs within the innovation space. Through its comprehensive suite of services, IT Sonix aims to enhance operational efficiency and improve user engagement for businesses looking to optimize their communication strategies.
IAT focuses on making targeted communication campaigns more effective for a variety of industries. They design outbound and IVR Messaging solutions to fit customers’ unique contacting models and maximize productivity. Tailored technology makes implementation easier and can be adjusted as companies evolve.
Andtek is a software development company that specializes in creating business applications designed to enhance communication efficiency within organizations. Operating from offices in Germany and Hungary, Andtek provides integrated enterprise communication solutions that allow for the customization of IP settings and support diverse operating systems. Its products are particularly beneficial for industries such as finance, healthcare, and production, helping these sectors reduce operational costs related to updates, patches, backups, and redundancies in their IT networks. The company distributes its offerings through a well-established reseller network.
Locus has delivered products and services to the transport industry, emergency services, security, value and assistance companies. Locus delivers products and services to the transport industry, emergency services, security, value and assistance companies, with a common goal: To make everyday life easier for our customers, whether on the road or in the office. Locus is the market leader in the emergency services in Norway. Here we deliver solutions where factors such as high availability, stable and efficient communication and high security are of crucial importance. Locus consists of two departments in Norway; Locus TMS and Locus Public Safety. In Sweden you will find Locus Scandinavia AB and in Denmark Locus A / S. We are owned by Canadian Enghouse Systems.
CustomCall Data Systems, Inc. is a privately held company that specializes in providing billing, provisioning, and operational support system (OSS) workflow solutions. The company serves a variety of communication service providers, including those in the Voice over Internet Protocol (VoIP), cable television, IPTV, and wireless sectors. Through its comprehensive business process management services, CustomCall enables these providers to efficiently manage their operations and enhance their service delivery.
Mettoni is a technology group that provides innovative software and services, designed to enable and improve enterprise wide person to person communications. Mettoni is an Enghouse company and develops, integrates and supports voice applications that are delivered to customers through a network of Cisco, Avaya (and heritage Nortel) and Microsoft Partners across the world.
Ontira Communications specializes in automated traveler information systems, offering advanced solutions designed for the public transit and transportation sectors. The company's systems aim to enhance the efficiency and accessibility of information for travelers, supporting better decision-making and improved transit experiences. Through its innovative technology, Ontira Communications addresses the needs of both transit authorities and passengers, contributing to more effective public transportation networks.
Enghouse Interactive’s integrated suite of solutions includes multi-channel contact center, self-service, attendant operator consoles and workforce optimization. This wide portfolio places us in the unique position to offer customers and partners a complete, fully featured solution from a single vendor. These solutions support the full range of deployment methods from premise-based to private, public or community cloud and even hybrid requirements.