Waterfield Tech

Waterfield Technologies specializes in delivering multi-channel customer service solutions tailored for the financial services, energy, and utility sectors globally. The company focuses on enhancing customer engagement by offering a range of services, including design, strategic consulting, product development, and project management. Waterfield Technologies aims to create unique, personalized applications that effectively engage and inspire both clients and their customers.

Kerry Robinson

Vice President of Conversational AI

John Randeall Waterfield

Chairman

2 past transactions

Forty 7 Ronin

Acquisition in 2020

Forty 7 Ronin, Inc. is a customer engagement company based in Colorado Springs, Colorado, specializing in interactive voice response (IVR) consulting services. Founded in 2011, the company offers a range of solutions including multi-channel automation for voice, chat, email, SMS, and outbound communications. Its services encompass speech system tuning, voice user interface (VUI) design and development, as well as reporting and analytics. Additionally, Forty 7 Ronin supports legacy migration and provides hosted solutions to enhance business performance. As of April 2020, it operates as a subsidiary of Waterfield Technologies, Inc.

Digital DataVoice | DDV

Acquisition in 2018

Digital DataVoice is a telecommunications company offering contact center technologies and strategic solutions.

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