HomeServe USA

HomeServe USA is an independent provider of home repair service plans, headquartered in Norwalk, Connecticut. Established to protect homeowners from the unexpected costs and disruptions associated with water, sewer, electrical, heating, and cooling emergencies, the company offers affordable coverage and dependable service. HomeServe USA serves over 2 million homeowners across the U.S. and Canada, ensuring access to essential repairs through comprehensive plans that cover parts and labor. The company emphasizes customer satisfaction and collaborates with leading utility partners to deliver efficient emergency repair solutions directly to consumers.

22 past transactions

John Wilkinson Heating Services

Acquisition in 2022
John Wilkinson Heating Services, a family-run business based in the United Kingdom, specializes in gas and heating installation. Their comprehensive range of services includes the supply and installation of various boiler types such as combi, smart, system, and regular boilers. They also offer boiler servicing, repairs, and powerflushing, ensuring optimal performance and longevity of heating systems. The company is renowned for its competitive pricing, exceptional service, and high-quality workmanship.

CET

Acquisition in 2021
CET UK is a supplier of outsourced services to the construction and insurance sectors.

Mark Allen Plumbing, Heating, and Cooling

Acquisition in 2021
Mark Allen Plumbing, Heating & Cooling offers comprehensive plumbing and HVAC services to both residential and commercial clients in the greater Pittsburgh area. The company specializes in providing reliable maintenance and repair solutions for heating systems, air conditioning units, plumbing issues, water heaters, and sewer drains. With a focus on the food service industry, Mark Allen is committed to ensuring efficient and functional systems for its customers.

Vincodo

Acquisition in 2020
Vincodo, LLC is a digital marketing and advertising agency based in Langhorne, Pennsylvania, established in 2010. The company specializes in customer acquisition and sales growth through a variety of services, including search engine marketing, display advertising, social media advertising, and lead generation. Additionally, Vincodo provides website analytics, email marketing, direct mail services, and data appending. Operating as a subsidiary of HomeServe USA Corp since June 2020, Vincodo utilizes a data-driven approach to enhance its advertising strategies, offering solutions such as pay-per-click and programmatic display and video advertising to effectively meet client needs.

eLocal USA

Acquisition in 2019
eLocal USA is a leading provider of pay-for-performance digital advertising, specializing in connecting consumers with local service providers across various sectors, including home services, legal, medical, automotive, and insurance. The company employs a performance-based pricing model, allowing businesses of all sizes to acquire new customers effectively and affordably. With a strong partner network and a significant presence across major search engines and publishing platforms, eLocal has established itself as a dynamic marketing company that enhances revenue and retention for its clients. Since its acquisition by HomeServe, eLocal has expanded its capabilities through strategic acquisitions, including the Philadelphia-based digital marketing agency Vincodo. The company has received recognition for its work, including the Ernst & Young Entrepreneurs of the Year Award, and consistently maintains an A+ rating from the Better Business Bureau. eLocal fosters a positive workplace culture, earning accolades such as certification as a Great Place to Work and a high employee rating on Glassdoor.

Geisel Heating

Acquisition in 2018
Geisel Heating & Air Conditioning, Inc., based in Elyria, Ohio, specializes in heating, air conditioning, and plumbing services for both residential and commercial clients. The company focuses on the installation and servicing of HVAC equipment and plumbing systems, providing comprehensive solutions that include equipment repair, emergency services, and maintenance plans. As a subsidiary of HomeServe USA Corp, Geisel Heating is committed to enhancing home appliances and ensuring customer satisfaction through reliable service and installation.

Checkatrade

Acquisition in 2017
Checkatrade is an online marketplace based in Portsmouth, United Kingdom, that connects homeowners with recommended tradespeople for home improvements and repairs. The platform offers a directory of tradespeople who have undergone strict background checks to ensure their credibility. Once accepted as members, tradespeople agree to have customer feedback published online, promoting transparency and helping potential clients make informed decisions. By facilitating this connection, Checkatrade aims to simplify the process of finding reliable tradespeople for various home improvement projects.

Dominion Products and Services - home repair services

Acquisition in 2017
Dominion Products and Services - home repair services is provide home repair services to residential customers.

Help-Link

Acquisition in 2017
Help-Link UK specializes in providing heating, electrical, lighting, and plumbing services, with a strong focus on domestic boiler and central heating installation, repair, and maintenance. Established in a small Yorkshire town, the company has grown to become the second largest boiler installer in the UK, fitting over 20,000 boilers annually. Help-Link is dedicated to quality service, affordability, and professionalism, ensuring that customers receive both competitive pricing and exceptional service. The company prioritizes energy efficiency by exclusively installing ‘A’-rated energy-efficient systems and collaborates with leading manufacturers to guarantee that homes are equipped with the latest, high-quality boilers. With a national network of installation engineers and an in-home sales force, Help-Link maintains a local attitude while delivering comprehensive home repair solutions.

Habitissimo

Acquisition in 2017
Habitissimo, S.L. is an online platform based in Palma, Spain, that connects homeowners with professionals for home repair and renovation services. Founded in 2009, the platform facilitates access to a variety of skilled tradespeople, including painters, electricians, and carpenters, allowing clients to easily find and schedule appointments for their home improvement needs. By streamlining the process of hiring home service professionals, Habitissimo aims to enhance the experience of both clients seeking renovations and service providers looking for new business opportunities. The company operates as a subsidiary of HomeServe plc.

Utility Service Partners

Acquisition in 2016
Utility Service Partners, Inc. is a provider of service line warranty solutions focused on assisting municipalities and utilities across North America. Founded in 2003 and headquartered in Canonsburg, Pennsylvania, the company partners with the National League of Cities to administer the Service Line Warranty Program. This program educates homeowners about their responsibilities regarding service lines and offers affordable warranty solutions to help them manage the potentially high costs associated with repairs for water, sewer, natural gas, and electrical lines. By addressing the challenges posed by aging infrastructure, Utility Service Partners aims to improve local communities' resilience and support homeowners in maintaining their utility services effectively. Since 2016, the company has operated as a subsidiary of HomeServe USA Repair Management Corp.

DAD

Seed Round in 2016
DAD is a web-based platform that connects users with experts for advice on various topics, including DIY projects and home repairs, through video calls. The service is accessible via an iOS and Android application, making it convenient for users to receive guidance on their home improvement needs. Launched in 2015 and based in London, United Kingdom, DAD aims to provide practical solutions and expert insights to enhance users' home maintenance experiences.

Home Energy Services

Acquisition in 2015
Home Energy Services Limited specializes in providing comprehensive home central heating care solutions, including boiler repairs, central heating system maintenance, and annual servicing. The company offers a range of service packages that encompass plumbing, drainage, and electrical care, along with boiler and central heating installations. Additionally, it provides care and protection products for residential heating systems, plumbing, and electrics, which are available for purchase online. Established in 2013 and based in Nottingham, United Kingdom, Home Energy Services operates as an independent entity following its management buyout from the energy company E.ON.

Domeo SAS

Acquisition in 2011
Domeo SAS offers home insurance services.

National Grid Energy Services

Acquisition in 2010
National Grid Energy Services is the premier provider of central heating, air conditioning, water heaters, fireplaces , bbq grills and other indoor and outdoor comfort products.

Société Française de Garantie

Acquisition in 2009
Société Française de Garantie, based in Cedex, France, specializes in providing warranty services for a wide range of electrical appliances. As a subsidiary of the British Group HomeServe, a leader in home emergency repairs, SFG focuses on extending warranties and offering after-sales services for various consumer products. These include household appliances, multimedia devices, mobile products, computer equipment, and air-conditioning systems. The company is recognized for its expertise in the warranties market, catering to the needs of private individuals seeking reliable protection for their technical appliances.

SPT Consult

Acquisition in 2008
SPT Consult provides claims handling and repair services.

Reparalia

Acquisition in 2007
Reparalia, founded in 2000, specializes in home care and comprehensive claims management. The company offers a range of home repairing services, including renovations, accidental repairs, and general maintenance. By providing these services, Reparalia helps customers protect and maintain their homes effectively.

Anglia Insurance Services

Acquisition in 2007
Anglia Insurance Services provides specialist insurance contract services. The company offers property repairs and refurbishments for various insurance companies. Its services also include fire restorations, flood restorations, and conversions.

Multimaster

Acquisition in 2007
Multimaster is a furniture warranty and service provider, distributes leather care and protection products in the United Kingdom. It offers products for cleaning, protecting, and repairing the surface of leather armchairs and sofas, leather goods, and garments; individual products and kits for cleaning, de-staining, and protecting against various types of stains and dirt; kits and products for the cleaning, protection, and repair of wood surface.

Improveline

Acquisition in 2005
Improveline is offers property validation and repair services for insurers in the United Kingdom. It offers 24/7 emergency repair, property dehumidification, claims validation, and home defects management services, as well as drain clearance and roof protection services for homes and offices through its website improveline.com. The company's services also include customer administration and claims handling.

Chem-Dry UK

Acquisition in 2005
Chem-Dry UK provides carpet and upholstery cleaning services to homes and businesses in the United Kingdom. The company offers a range of services, including carpet cleaning, rug cleaning, upholstery cleaning, curtain cleaning, mattress cleaning, stain removal, leather upholstery, and pet urine odor removal, as well as tile, stone, and grout cleaning services.
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