ServiceNow Ventures

Logik.io is a developer of a commerce logic engine platform that specializes in high-performance headless configuration technologies. Its platform is designed to overcome the operational limitations of traditional configurators, effectively streamlining complex selling processes. This technology supports omnichannel e-commerce sales for enterprise businesses, allowing them to integrate configuration and guided selling features into their existing eCommerce platforms. Logik.io focuses on enhancing both B2C and B2B selling experiences, making it easier for companies to manage intricate product configurations and improve overall sales efficiency.

Moveworks, Inc. develops a cloud-based AI platform that assists enterprises in resolving IT support issues for their employees. Founded in 2016 and headquartered in Mountain View, California, with an additional office in Culver City, the company offers an AI assistant that automates various tasks, such as ordering hardware, raising software requests, and managing ticket statuses. Utilizing a conversational interface, Moveworks interprets complex employee requests and executes multi-step processes, adapting based on previous interactions. Its technology is employed by organizations like Databricks, Broadcom, Hearst, and Palo Alto Networks to enhance productivity, streamline workflows, and improve information retrieval across enterprise systems. The platform integrates with chat applications, such as Slack, to provide seamless user experiences and automatic solutions.

Quality 360 solution enables producers to proactively detect and handle quality issues at all stages of production and service delivery, including source identification, containment, corrective action, and resolution.

CueIn specializes in consolidating customer support data from multiple sources into a unified platform that utilizes generative AI to address a variety of inquiries. By modeling organic human conversations, CueIn enhances the efficiency of customer experience teams, offering a comprehensive perspective on interactions between humans and chatbots. The platform includes features such as observability monitoring for automated conversations, real-time trend discovery, and secure data protection, all aimed at improving customer support operations. Additionally, CueIn's technology supports decision-making processes and helps businesses reduce support costs while fostering customer retention and revenue growth.

Mission Secure®, an OT cybersecurity leader, is setting a new standard in OT cyber-protection stopping OT cyber threats head-on. The Mission Secure Platform backed by 24/7 Managed Services is the first to seamlessly integrate OT visibility, segmentation, protection, threat hunting, and incident response, delivering military strength, industrial grade OT protection. With Mission Secure, customers keep critical operations up and running and safe from harm. Learn more at https://www.missionsecure.com.

TechWolf is a company that specializes in an AI-based talent intelligence platform aimed at helping enterprises transition to a skills-based talent model. The platform automatically tracks employees’ skills by analyzing HR information and their digital interactions in the workplace. By utilizing artificial intelligence, TechWolf's software provides organizations with a comprehensive view of their workforce's skills and identifies skill gaps, offering actionable insights regarding current and future skill requirements. This enables companies to make informed decisions that enhance both individual employee development and overall organizational effectiveness.

Intella is a unit of Advance Solutions Corporation that provides a natural extension.

4Industry builds innovative applications on the ServiceNow platform that digitizes, improve and transform manufacturing processes.

UltimateSuite is a company focused on enhancing organizational efficiency through automation and workforce intelligence. It offers a task mining platform that automates business process analysis, enabling firms to analyze internal processes and tasks effectively. By leveraging its expertise in automation and innovation, UltimateSuite helps businesses improve operational efficiencies and implement strategies that yield proven returns on investment.

Authorium operates a document process automation platform that enhances the efficiency of procurement, contracts, grants, and budgeting processes. The platform automates complex workflows by transforming unstructured data within large document sets into actionable insights, allowing government agencies and organizations to address urgent challenges more rapidly. By replacing outdated, siloed applications with modern, cloud-based solutions, Authorium unlocks valuable data trapped in traditional documents, facilitating compliance and improving cross-functional collaboration. This approach not only streamlines operations but also enhances review and approval processes, ultimately freeing staff to focus on higher-value tasks. The platform is designed to integrate seamlessly with existing enterprise resource planning and operational systems, ensuring that users—from project specialists to senior administrators—can derive meaningful insights to support decision-making.

G2K develops smart solutions for more security and intelligent data management.

Tenon is a developer of marketing work management software aimed at enhancing collaboration and efficiency for enterprise organizations. The platform provides pre-built, enterprise-grade marketing project templates and marketing-specific configurations for project tracking, allowing marketers to manage their tasks more swiftly. With features that facilitate goal setting and team alignment, Tenon streamlines project planning and improves marketing effectiveness. Its tools are designed to connect various teams within an organization, fostering cross-functional collaboration and optimizing the intake process for marketing requests.

Immuta, Inc. develops a data security platform that helps organizations manage data security, privacy, and access control. The platform offers automated data governance features, including sensitive data discovery, classification, and the ability to author security and access control policies without coding. It enables self-service access to data while providing visibility into data usage. Immuta's solution is utilized by a diverse range of sectors, including finance, healthcare, government, and manufacturing, for purposes such as cloud migration, regulatory compliance, and secure collaboration. Founded in 2015 and headquartered in Boston, Massachusetts, Immuta has established itself as a trusted partner for Fortune 500 companies and government agencies worldwide.

Snyk Ltd. is a software as a service company that provides a platform for identifying, fixing, and monitoring vulnerabilities in applications. Founded in 2015 and headquartered in London, with additional offices in Tel Aviv, Boston, and Ontario, Snyk offers a range of solutions tailored for developers and security teams. Its key products include Snyk Code, a developer-first static application security testing tool, and container vulnerability management for securing Docker images. The platform also supports application security management, licensing compliance, and infrastructure as code security, ensuring that all components of modern applications are secure. Snyk’s Developer Security Platform integrates seamlessly into developers' workflows, promoting collaboration between development and security teams. The company serves over 1,200 customers globally, including notable organizations like Google and Salesforce, and has formed a strategic partnership with Rapid7. Snyk is recognized for its contributions to enhancing application security in an increasingly digital landscape.

Proven Optics specializes in financial management solutions, providing a suite of software applications and IT consulting services. The company focuses on developing business and cost management tools that leverage a data-driven approach, integrating critical metrics with contextual insights. This enables IT and finance leaders to exercise better control over costs and make informed business decisions through enhanced analytics. Proven Optics aims to empower organizations by delivering effective financial management toolsets and SaaS platform-based software tailored to their specific needs.

15Five, Inc. offers a continuous performance management platform designed to enhance employee engagement and performance. Founded in 2011 and headquartered in San Francisco, with additional offices in Raleigh and New York, the company provides various tools, including employee appreciation software, one-on-one meeting agendas, and 360° performance reviews. Its solutions enable organizations to set weekly check-ins for feedback, conduct engagement surveys, and track goals and performance metrics. By leveraging data-driven insights and customizable features, 15Five empowers HR leaders and managers to foster a productive work environment and build effective management practices. The platform serves over 3,500 clients globally, including notable companies like Credit Karma and HubSpot, making it a vital resource for enhancing workplace dynamics and employee satisfaction.

Era Software specializes in observability data management, providing IT and security organizations with tools to efficiently route, ingest, store, and analyze extensive data sets for actionable insights. Their platform, EraSearch, simplifies the management of log data in real-time while significantly reducing costs compared to traditional solutions. As data volumes continue to increase, enterprises often face challenges in determining which data to collect, leading to critical visibility gaps. Era Software addresses these issues by offering a time-series database tailored for machine learning and anomaly detection, thus enhancing performance and scalability in modern application architectures such as cloud, containers, and microservices. This enables users to gain a comprehensive understanding of large data sets with ease.

Noodle.ai specializes in providing innovative enterprise artificial intelligence solutions aimed at addressing complex business challenges and enhancing operational efficiency. The company collaborates with business executives and process experts to develop applications that leverage advanced technologies such as machine learning, predictive data analytics, and data science. By employing sophisticated mathematical modeling and techniques like high-dimensional non-linear regressions and neural networks, Noodle.ai's software identifies optimal operating parameters within supply chains. This approach helps clients reduce hidden waste and improve profitability, ultimately driving significant advancements in customer, product, and enterprise operations.

Fairmarkit, Inc. is a Boston-based company that specializes in developing a Software-as-a-Service (SaaS) platform for tail spend management. Its platform is designed to automate the sourcing process, enabling procurement teams to operate more efficiently and save money on small to medium-sized purchases. By utilizing machine learning, Fairmarkit analyzes unstructured tail spend data to identify risks, trends, and pricing benchmarks, thereby streamlining the procurement process. The platform facilitates competitive bidding through automated requests for quotations (RFQs) and provides vendor recommendations, while centralizing historical data for better decision-making. Serving a diverse range of industries, Fairmarkit's technology aims to transform the purchasing landscape and enhance the effectiveness of procurement departments. Founded in 2017, the company positions itself as a key player in improving procurement practices across various sectors.

Hitch is a SaaS-based talent mobility platform for the enterprise that accelerates the productivity and performance of existing talents. The platform helps companies become more inclusive, adaptive, and innovative by connecting the right talent with the right tasks based on skills, experiences, and career aspirations. Its AI-powered solution enables upskilling and reskilling, dynamic teaming, and fosters a culture of learning and growth while accelerating productivity and performance.

Loris is a developer of a conversational AI software platform that assists organizations in managing challenging conversations and improving internal culture. By analyzing everyday customer interactions, Loris empowers customer experience leaders to proactively identify issues and provide actionable insights to enhance business operations. The platform addresses critical topics such as harassment, performance, and diversity, enabling companies to educate employees and improve their approach to customer care and team dynamics. Headquartered in New York City, Loris also has an office in Tel Aviv, Israel.

Harness, Inc. is a developer of a Continuous Delivery-as-a-Service platform aimed at streamlining the software delivery process for engineering and DevOps teams. Established in 2015 and headquartered in San Francisco, California, Harness leverages machine learning to automate various aspects of code deployment, including verifications, testing prioritization, and impact assessments. The platform features tools such as a pipeline builder, workflow wizard, continuous verification, automated rollback, secrets management, audit trails, and real-time delivery analytics. By facilitating the adoption of cloud initiatives and orchestration tools like Kubernetes and Amazon ECS, Harness helps companies accelerate their deployment processes and improve efficiency in releasing applications into production.

BigID, Inc. is a New York-based company that develops software for personal data protection and privacy compliance. Founded in 2016, BigID utilizes advanced machine learning and identity intelligence to assist organizations in discovering and managing personally identifiable information (PII) across various data formats. Its platform enables users to automate tasks related to data inventory, access rights fulfillment, and flow mapping, while also providing tools for tracking data access, ensuring compliance with regulations such as GDPR and CCPA, and managing data risk. The company offers solutions that focus on data minimization, consent management, and protecting sensitive information at scale. With additional offices in Tel Aviv and London, BigID is committed to helping enterprises safeguard customer data and adhere to privacy standards effectively.

Genesys is a developer of enterprise and customer engagement software that helps organizations deliver proactive, predictive, and hyper-personalized experiences. With its advanced cloud, digital, and AI technologies, Genesys serves clients across various sectors, including retail, financial services, government, and healthcare, enabling them to optimize their digital infrastructure and enhance customer experience. The company's platform offers tools for workforce management, automation, and technology transformation, which empower organizations to deepen customer connections and improve employee productivity and engagement. By facilitating empathetic customer experiences at scale, Genesys aims to foster trust and loyalty among customers while driving organizational efficiency. Each year, Genesys orchestrates over 70 billion customer interactions across more than 100 countries.

DotWalk is a software company that focuses on automating testing and application upgrades for the ServiceNow platform. Its primary offering is a one-click automated regression testing solution designed to streamline the testing process, making it more efficient and user-friendly. The company specializes in both bootstrap and cloud test runners, enabling organizations to enhance their development workflows and ensure the reliability of their applications. By simplifying the testing process, DotWalk aims to facilitate smoother updates and maintenance within the ServiceNow ecosystem.

One of the higher ranking historically black colleges (HBCU), Benedict College in Columbia, South Carolina is a place where African-American students can find camaraderie and success. A relatively small and cohesive school, Benedict College houses most of its students on campus. Students at Benedict may choose from more than 25 majors, which offer degrees in business, the humanities, education and the sciences, among others. Most impressive among these is the degree program in Physics, which has been ranked highly among African American colleges. That is not the only area in which Benedict gets a high ranking: for three years, the Benedict College Debate Team won 1st place at conferences of African American colleges. Benedict College’s student services also provide every type of support to insure student success. Whether a student needs a note-taker, peer tutoring or is interested in an internship or vocational rehabilitation, student services offers it. Financial aid is another way in which Benedict College supports student success, enabling those with limited finances to attend by supplying grants, scholarships, loans and work-study plans to those who qualify.

ThreeKit Inc. is a Chicago-based company that specializes in a three-dimensional (3D) product configuration and visualization platform. Founded in 2005, ThreeKit enables brands to create, manage, and scale high-quality visual content that enhances online customer engagement and drives conversions. The platform offers a variety of solutions, including interactive 3D configurations, photorealistic 2D images, augmented and virtual reality experiences, and a visual configuration tool that allows consumers to customize products in real-time. Additionally, ThreeKit provides digital asset management capabilities to streamline control over digital content. Its flagship product, Virtual Photographer, generates realistic-looking product images for e-commerce through computer rendering. By allowing businesses to efficiently produce thousands of interactive visuals, ThreeKit supports companies of all sizes in enhancing their visual commerce strategies across multiple channels.

Mapwize is an indoor mapping platform for guiding people inside every building. The platform offers various benefits, including improved visitor experience, precise directions across multiple floors and multiple buildings, customized maps, restricted access to confidential information, and more. Mapwize was launched in 2014 by Mederic Morel and Mathieu Gerard. It is operated from Lille, Nord-Pas-de-Calais.

Contexeo has developed Mapwize App that allows interior building visualization, self positioning, surroundings discovery, and directions. I

Swarm64 (swarm64.com) provides accelerators for relational databases that enable real-time analytics of high velocity data. Swarm64’s team is world-class in delivering FPGA acceleration and real-time database design. Founded in 2013, Swarm64 is backed by leading Norwegian and German venture investors. Swarm64 is a Norwegian company with operations in Berlin, Germany.

LightStep mission is to deliver confidence at scale for those who develop, operate, and rely upon today’s powerful software applications. LightStep analyzes 100% of unsampled transaction data from highly-distributed, large-scale production software to produce complete end-to-end traces and robust metrics that explain performance behaviors and accelerate root cause analysis. LightStep is backed by Sequoia, Redpoint, and Altimeter. We are headquartered in San Francisco, CA. For more information, visit http://lightstep.com.

Intellibot is an Artificial Intelligence (AI) company with end-to-end products and service offering designed for the modern business. With its proprietary AI-enabled Robotic Process Automation (RPA) platform, which incorporates many next-generation features such as machine learning, natural language processing, name entity extraction and computer vision, Intellibot simplifies the lifecycle of RPA deployment through a reliable, easy-to-use and extensible platform architecture. Intellibot enables organizations to create their own software robots, that are easily trainable, secure, flexible and reliable and can work on an enterprises’ day to day business processes, thus, becoming the digital workforce of the organization. Intellibot uses Natural Language Processing (NLP) to improve the efficiency of processes and positively impact the business. Its complex search capabilities eliminate ineffective results and its semantic search provides results that are exactly what the customers are looking for. It helps businesses implement natural language search on their own platform, and is compatible with multiple channels, including on-site, voice and chatbot. Intellibot’s entity extraction capability seeks to locate and classify elements in text into definitive categories thereby completely eliminating the need for any human intervention. Intellibot is poised to make a disruptive entry through its AI offerings as its analytics expertise and quality of algorithms and data can scale across enterprise-wide information and knowledge needs.

Element AI Inc. is an artificial intelligence company that provides solutions for organizations seeking to leverage AI and machine learning technologies. Founded in 2016 and headquartered in Montreal, Canada, with an additional office in Toronto, the company operates an AI as a Service (AIaaS) platform, allowing businesses to launch and incubate AI solutions in collaboration with large corporations. Element AI focuses on delivering AI software products that enhance decision-making and operational efficiency across various sectors, including insurance, banking, manufacturing, logistics, retail, and consumer packaged goods. The company emphasizes research and development, maintaining strong ties to academia, and engages in policy discussions regarding the societal impacts of technology. Through its offerings, Element AI aims to help clients unlock insights, accelerate the adoption of AI, and improve overall business performance with explainable solutions.

Split Software, Inc. is a feature delivery platform that provides solutions to enhance software development for engineering teams. Founded in 2015 and headquartered in Redwood City, California, with additional offices in Boston and Argentina, the company offers tools for feature release, customer targeting, and experience measurement. Its platform integrates the use of feature flags with data analytics, enabling teams to assess the impact of new features effectively. Split's solutions also support continuous delivery, quality and performance testing, and the migration to microservices, helping organizations like Twilio, Salesforce, and WePay to accelerate development cycles and reduce release risks. The company aims to foster a data-driven culture within engineering, project management, data science, and experimentation teams.

MariaDB is a cloud database company that specializes in providing next-generation database solutions. Its products have been widely adopted, reaching over a billion users through various Linux distributions and accumulating more than one billion downloads. MariaDB serves a diverse range of industries and use cases, operating primarily within the Software-as-a-Service (SaaS) sector. The company has a global presence, with significant revenue generated from the Americas, as well as operations in EMEA and APAC. To ensure the continuity and collaborative spirit of the MariaDB ecosystem, the MariaDB Foundation plays a crucial role in supporting the community and maintaining the reliability of MariaDB Server.

Sweagle is a configuration data management company, focused on the management, security, and validation of configuration data files from across enterprise application estates. It believes that proper governance of config data is vitally important to the operational success of organizations’ application estates, and yet it’s rarely given the resource and investment it should. Automation is key for DevSecOps and Sweagle allows its customers to focus their DevOps team on what they do best – delivering value to the business. Sweagle operates over 100 tenants and more than 80 customer environments globally, across the banking, telecom and ecommerce industries.

Passage AI, Inc. develops an artificial intelligence-driven conversational interface platform that enables companies to create and deploy chatbots across various channels, including websites, mobile sites, messaging platforms, and voice devices. Founded in 2016 and based in Mountain View, California, with additional offices in Pune, Hubert, Hamburg, and Tokyo, the company provides tools for planning, building, and implementing chatbots with features like intents, webhooks, decision trees, and integration with knowledge bases. Passage AI's platform leverages natural language processing and deep learning technology to facilitate seamless interactions between businesses and their customers, enhancing customer service, marketing, retail, IT automation, HR automation, and virtual assistance. As of early 2020, Passage AI operates as a subsidiary of ServiceNow, Inc.

Loom Systems Ltd. operates an artificial intelligence-driven analysis platform focused on predicting and preventing IT incidents for businesses undergoing digital transformation or cloud migration. Founded in 2015 and based in San Francisco, with an additional office in Tel Aviv, the company offers services such as network monitoring, predictive ticketing, and proactive workstation monitoring. Its patent-pending AIOps solution enhances operational efficiency by predicting IT issues before they impact customers and enriching alerts with actionable insights in clear language. This proactive approach allows DevOps and IT managers to address potential problems swiftly, thereby improving business productivity and freeing up time for higher-value tasks. As of early 2020, Loom Systems functions as a subsidiary of ServiceNow, Inc.

VNDLY, Inc. is a company that specializes in developing a cloud-based vendor management platform designed to assist organizations in managing their non-employee workforce. Founded in 2017 and located in Mason, Ohio, VNDLY's platform encompasses the entire engagement lifecycle, facilitating processes from talent acquisition to training, payment, and offboarding. It is structured around four main modules: contingent workforce management, statement of work management, independent contractor compliance, and total talent acquisition. By streamlining sourcing and acquisition across various channels, including staffing agencies and job boards, VNDLY enables firms to enhance their return on investment, attract quality talent, and automate workflows from job requisition to job closure.

Fairchild Resiliency Systems seeks to advance resiliency for their clients through innovative software and consulting solutions. Fairchild has been and strives to continue to be a disruptive force for positive change in the Business Continuity and Disaster Recovery industry. Their mission is to elevate the level of effectiveness and efficiency at which their clients respond to and recover from disasters. They are driven by a passion for customer service that guides the design of their software and underpins their approach to the unique strategic solutions they collaboratively implement for their clients. By continuously challenging the notion of what’s possible, they are able to evolve and adapt their products and services to not only overcome the challenges faced by their clients, but to propel them to new levels of performance.

Skymind is a technology company that specializes in artificial intelligence and machine learning, primarily through its development of Deeplearning4j, an open-source deep-learning framework for the Java Virtual Machine (JVM). The company focuses on providing tools for data analysis in industrial operations and supply chains, enabling businesses to leverage large-scale data for rapid processing and analysis. Skymind's platform supports various open-source frameworks, facilitating the creation of predictive models and tools for enhanced decision-making in areas such as manufacturing, supply chain optimization, and machine perception. By integrating advanced AI capabilities, Skymind helps organizations optimize their operations through improved data analytics and decision-making processes. Founded in 2014 and based in Alameda, California, Skymind aims to empower users with intuitive applications that utilize deep reinforcement learning for complex industrial scenarios.

Skymind is a technology company that specializes in artificial intelligence and machine learning, primarily through its development of Deeplearning4j, an open-source deep-learning framework for the Java Virtual Machine (JVM). The company focuses on providing tools for data analysis in industrial operations and supply chains, enabling businesses to leverage large-scale data for rapid processing and analysis. Skymind's platform supports various open-source frameworks, facilitating the creation of predictive models and tools for enhanced decision-making in areas such as manufacturing, supply chain optimization, and machine perception. By integrating advanced AI capabilities, Skymind helps organizations optimize their operations through improved data analytics and decision-making processes. Founded in 2014 and based in Alameda, California, Skymind aims to empower users with intuitive applications that utilize deep reinforcement learning for complex industrial scenarios.

Workato, Inc. is a provider of a cloud automation and integration platform tailored for enterprises, facilitating workflow automation across various applications. Founded in 2013 and based in Cupertino, California, the platform enables businesses to integrate their apps and automate complex workflows with a focus on security and governance. Workato offers features such as pre-built, configurable recipes for rapid deployment, reusable integrations, and iterative development capabilities. The platform enhances sales efficiency by automating customer intelligence, opportunity data management, and order fulfillment processes. Additionally, it supports customer service automation to improve the customer experience, manage account relationships, and predict churn risks. Workato also streamlines financial operations by automating billing and payment processes, while executing targeted marketing campaigns through real-time data integration and customer engagement strategies. By breaking down application silos, Workato empowers organizations to optimize their business operations and drive real-time outcomes from their activities.

FriendlyData, Inc. is a San Francisco-based enterprise software company that specializes in developing a natural language interface for databases. Founded in 2016, the company provides a solution that allows users to interact with business data platforms, such as sales and ERP/CRM systems, using everyday language. This innovative interface translates human language into SQL queries, returning data in JSON format, which simplifies data access for non-technical individuals. By enabling human-like interactions with data, FriendlyData aims to enhance user engagement and boost employee productivity within enterprise environments. As of October 2018, FriendlyData operates as a subsidiary of ServiceNow, Inc. and is supported by investors including 500 Startups.

MariaDB is a cloud database company that specializes in providing next-generation database solutions. Its products have been widely adopted, reaching over a billion users through various Linux distributions and accumulating more than one billion downloads. MariaDB serves a diverse range of industries and use cases, operating primarily within the Software-as-a-Service (SaaS) sector. The company has a global presence, with significant revenue generated from the Americas, as well as operations in EMEA and APAC. To ensure the continuity and collaborative spirit of the MariaDB ecosystem, the MariaDB Foundation plays a crucial role in supporting the community and maintaining the reliability of MariaDB Server.

Telepathy specializes in web design and development services, focusing on improving user experience and engagement for websites. Founded in 2001 and based in San Diego with an additional office in San Francisco, the company offers a range of services including strategic web consulting, user interface and user experience design, web application development, and custom WordPress development. Telepathy is known for its innovative products like SlideDeck, a dynamic content slider that enhances visual presentation on websites, as well as The Hello Bar and Filament, which facilitate improved user engagement. The company employs an Objectives-Based Design Process, allowing for iterative design improvements that align with business goals and metrics, thereby ensuring that each project delivers meaningful results. Telepathy has operated as a subsidiary of ServiceNow since late 2017.

Nuvolo is an EAM platform that delivers a simple, intuitive, and user-friendly online and offline mobile experience. It is revolutionizing enterprise asset management by innovating on ServiceNow, an enterprise cloud platform. The company’s vision is to be the global leader in cloud-based EAM, powered by a culture of innovation and a relentless commitment to customer service. Fully optimized for growing, mobile workforces worldwide, Nuvolo delivers a simple, intuitive, and user-friendly online and offline mobile experience. It was founded in 2013 and is headquartered in Paramus, New Jersey with offices throughout the U.S. and internationally in London and Pune, India.

Qlue is a comprehensive smart city provider based in Indonesia that focuses on enhancing urban living through technology. Originally a tech startup, the company has evolved to implement smart city solutions in both government and private sectors, enabling efficient decision-making and fostering community engagement. Its offerings include a public service monitoring application that allows citizens to file and track complaints to local governments, thereby improving communication and accountability. Additionally, Qlue leverages advanced technologies such as artificial intelligence and computer vision, along with mobile workforce management tools, to support data-driven decision-making. Incorporated in 2014 and acquired by ServiceNow in 2017, Qlue aims to drive positive changes in communities by facilitating better interactions between citizens and their governments.

MapAnything, Inc. specializes in geo-productivity software solutions designed for Salesforce and ServiceNow, enabling businesses to enhance their operational efficiency through location intelligence. The company offers a range of applications, including MapAnything for route planning, field productivity, and territory management, as well as MapAnything Live, which focuses on IoT workflows and vehicle telematics. Additionally, MapAnything Guide assists with multi-day route scheduling and optimization, while MapAnything Data bridges the gap between teams and new opportunities. The company also provides a map-based solution for IT service and asset management within ServiceNow and integrates ESRI ArcGIS data into Salesforce for strategic analysis. Founded in 2009 and based in Charlotte, North Carolina, with offices in Atlanta, Sydney, and London, MapAnything serves a diverse clientele across sectors such as finance, healthcare, manufacturing, and government. As of May 2019, it operates as a subsidiary of Salesforce.

DxContinuum Inc. specializes in providing predictive analytics solutions aimed at enhancing sales effectiveness for representatives, management, and operations. Founded in 2012 and headquartered in Fremont, California, the company offers the DxCSalesSuite, which addresses the challenges of sales predictability by continuously forecasting winnable opportunities with a high degree of accuracy. This solution aggregates structured and unstructured data from various sources, including accounts, leads, and competitive intelligence, to generate a comprehensive DxCPropensity score that helps classify opportunities as likely wins or losses. By leveraging advanced technologies such as big data, machine learning, and natural language processing, DxContinuum empowers business users to access predictive insights directly within their applications, reducing reliance on IT or data science teams. The company operates as a subsidiary of ServiceNow, Inc. since January 2017.

ITapp offers hybrid cloud management software that allows customers to consume public cloud while keeping data private and secure. It's flagship product AppCenter transforms IT to next generation cloud services broker and delivers IT services from an enterprise appstore on internal and external clouds. And does so at 80% less time and cost than the solutions from bigger vendors. It makes your Dev & QA more productive and provides them their dev & QA environments at a click of a button or via APIs. And does so with 65% less spend on external clouds such AWS, Azure and increasing utilization on internal infrastructure (VMware, OpenStack, Xen) by 50% or more.

Nuvolo is an EAM platform that delivers a simple, intuitive, and user-friendly online and offline mobile experience. It is revolutionizing enterprise asset management by innovating on ServiceNow, an enterprise cloud platform. The company’s vision is to be the global leader in cloud-based EAM, powered by a culture of innovation and a relentless commitment to customer service. Fully optimized for growing, mobile workforces worldwide, Nuvolo delivers a simple, intuitive, and user-friendly online and offline mobile experience. It was founded in 2013 and is headquartered in Paramus, New Jersey with offices throughout the U.S. and internationally in London and Pune, India.

MuleSoft, Inc. is a provider of the Anypoint Platform, a cloud-based application integration solution that enables organizations to connect their applications, data, and devices. Founded in 2006 and headquartered in San Francisco, California, MuleSoft's platform facilitates the creation of application networks by leveraging APIs, which serve as the essential connection points for data exchange among various systems. This integration software suite allows businesses to connect both cloud-based and on-premises applications, regardless of format or source, promoting operational agility and competitive advantage. MuleSoft's offerings include self-serve infrastructure through reusable building blocks, empowering customers to efficiently compose applications tailored to their needs. The company operates as a subsidiary of Salesforce and maintains a strategic alliance with IQVIA to enhance its service offerings.

Intreis is a provider of service management solutions that focuses on enhancing operational efficiency and employee satisfaction within organizations. The company specializes in the integration and automation of various service management processes, as well as risk management, audit, and compliance frameworks. By addressing inefficiencies in service delivery, Intreis aims to combat poor processes that hinder service excellence and overall workplace happiness. Through its offerings, the company seeks to empower businesses to optimize their internal controls and improve productivity, ultimately fostering a more engaged workforce.

Neebula’s Service Availability Management software improves IT performance and availability through an automated and unified approach to mapping business services which is 20 times faster and 80 percent lower cost compared to traditional solutions. Engineered for SaaS delivery, Neebula encourages IT organizations to shift from monitoring data center silos (servers, network, storage, applications) to managing end-user business services (examples: CRM, billing, tax payment, fund transfer services). Believing that effective IT “Starts with the Map,” Neebula’s unique technology automatically creates and maintains a run-time map of business services including underlying physical, virtual, network, and storage infrastructure.

Trusted by leading brands, including 12 Fortune 500 enterprises, Numerify's System of Intelligence helps IT organizations plan, build, and run the systems that power more than $500B of commerce and achieve measurable ROI by becoming more efficient and agile while reducing risk and disruptions.

ThoughtSpot, Inc. specializes in search-driven analytics for enterprises, providing a platform that enables users to analyze complex data through an intuitive natural language search interface. Founded in 2012 and headquartered in Sunnyvale, California, the company offers tools for generating instant charts, building reports, and sharing insights across various sectors, including retail, healthcare, and financial services. Its AI-native platform empowers users to uncover actionable insights quickly, facilitating data-driven decision-making. The technology connects seamlessly with diverse data sources, whether on-premise or cloud-based, allowing businesses to manage and analyze large-scale enterprise data efficiently. ThoughtSpot has established strategic partnerships and serves notable clients that leverage its capabilities to enhance operational outcomes. Additionally, the company provides a low-code solution for developers to integrate analytics directly into their products. With locations in multiple countries, ThoughtSpot is expanding its reach in North America, Europe, and Asia-Pacific.