Waterfield Tech

Waterfield Technologies specializes in multi-channel customer service solutions aimed at financial services, energy, and utility enterprises globally. The company focuses on enhancing customer engagement by offering a range of services, including design, strategic consulting, product development, implementation, and project management. Waterfield Technologies is dedicated to creating unique, personalized applications that inspire and engage both clients' customers and their workforce, ensuring effective communication and satisfaction across various channels.

John Randeall Waterfield

Chairman

5 past transactions

Dice Communications

Acquisition in 2023
Dice Communications specializes in carrier-grade voice, data, wireless, and enterprise-class communication solutions. The company provides enterprise and carrier-level technology solutions that are best-in-class. The company operates from coast to coast and focuses on multi-site locations in the areas of education, state and local government, healthcare, banking, and the private sector.

VoxGen

Acquisition in 2022
At VoxGen, they help you create experiences that support, surprise and satisfy your customers, making them enthusiastic advocates of your brand. Read on to learn more about their mission, their beliefs, their approach, and their team of IVR experts.

Speech-Soft Solutions

Acquisition in 2022
Speech-Soft Solutions is a developer of customer interaction and speech-enabled applications, primarily serving the utilities, finance, and government sectors. The company focuses on creating advanced customer engagement strategies and offers a range of services, including the development and support of speech-enabled platforms, speech engines, speech tuning, and artificial intelligence training. Additionally, Speech-Soft Solutions provides custom application development services to help clients improve their return on investment and enhance overall customer experiences.

Forty 7 Ronin

Acquisition in 2020
Forty 7 Ronin provides IVR consulting services to solve critical IVR and speech recognition business problems.

Digital DataVoice | DDV

Acquisition in 2018
Digital DataVoice is a telecommunications company offering contact center technologies and strategic solutions.
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