BroadSoft, Inc. is a leading provider of software and services that enable telecommunications service providers to deliver cloud-based unified communications (UC) solutions to enterprise customers globally. Founded in 1998 and headquartered in Gaithersburg, Maryland, the company offers a range of products, including UC-One for integrated communication and collaboration, Team-One for project management and file sharing, and CC-One for multi-channel customer interactions. BroadSoft's solutions facilitate real-time communications over IP networks, supporting over 500 telecommunications service provider customers and serving 18 of the top 25 largest carriers across more than 70 countries. The company markets its offerings through direct sales and partnerships with telecommunications equipment vendors and value-added resellers. Following its acquisition by Cisco Systems, Inc. in 2018, BroadSoft continues to enhance its portfolio with professional support services and software-as-a-service platforms like BroadWorks and BroadCloud.
VoIP Logic LLC is a global provider of Voice over Internet Protocol (VoIP) managed services, specializing in the deployment, integration, and management of advanced communications technology. The company offers a range of solutions, including session border controllers, middleware for service integration, and enterprise hosted PBX systems. Key products include the Cortex OSS for managing VoIP services, along with various hardware and software solutions that support IP trunking and VoIP peering. VoIP Logic serves a diverse clientele, including telephone companies, cable operators, IT service firms, mobile carriers, and social networking operators. Founded in 2003 and headquartered in Williamstown, Massachusetts, VoIP Logic operates internationally across North America, Europe, and the Asia Pacific, emphasizing carrier and service provider neutrality. The company was formerly known as VoIP Rental before rebranding in 2005 and is currently a subsidiary of BroadSoft, Inc.
Intellinote
Acquisition in 2016
Intellinote, Inc. offers a cloud-based workforce operations management solution designed to enhance productivity for individuals and teams. Founded in 2013 and based in Reston, Virginia, the company provides a multi-platform application that allows users to create virtual workspaces for capturing notes, emails, images, and documents. Its features include task assignment and tracking, project organization, and team performance management. Intellinote facilitates collaboration by enabling users to share information and integrate with other applications, streamlining workflows and improving overall efficiency. The platform is accessible on web, tablet, and smartphone, and is free for teams of up to five members. As of 2016, Intellinote operates as a subsidiary of BroadSoft, Inc.
Transera
Acquisition in 2016
Transera Communications Inc., established in 2004 and headquartered in Sunnyvale, California, specializes in developing and providing cloud-based software solutions for contact centers. Its primary offering, Seratel®, is a SaaS-based platform that enables businesses to manage and optimize customer interactions across various channels and agent locations. The software suite includes features such as call routing, monitoring, recording, and integration with CRM, WFM, and IVR systems. Transera serves a diverse range of industries, including e-tail, retail, consumer finance, and technology, helping them enhance customer care and reduce operational costs. As of 2016, Transera operates as a subsidiary of BroadSoft, Inc.
mPortal
Acquisition in 2015
mPortal, established in 2000, specializes in mobile software and services tailored for telecom, cable, and media providers. The company empowers these clients to enhance mobile user experiences across various devices, including smartphones, tablets, smart TVs, and other IP-connected platforms. Among its offerings is SPRINGBOARD Care, a service that allows users to monitor usage, manage accounts, add or remove features, and process bill payments. mPortal has partnered with numerous prominent companies in the industry, including AT&T, ABC/Disney, Comcast, and Verizon Wireless, to deliver innovative solutions that improve content delivery and service management for end-users.
Leonid Systems
Acquisition in 2015
Leonid Systems, Inc. specializes in developing enterprise software tailored for communication service providers. The company offers a suite of solutions that facilitate services provisioning and management, focusing on modern cloud-based technologies. Its key products include Loki Portals, a framework for creating reference portals, and Loki Provisioning, which integrates with existing business support and operational support systems. Additionally, Leonid Systems provides Prometheus, a platform for revenue assurance and inventory management, along with a business process management solution for cash cycle management. The company also offers various services, including design engagement, training, and network engineering. Operating from Falls Church, Virginia, Leonid Systems serves telecommunications companies around the globe and is a subsidiary of BroadSoft, acquired in January 2015.
Systems Design & Development
Acquisition in 2014
Systems Design & Development, Inc. provides software, services, and systems integration solutions for use by owners and managers of private in-building, campus, and enterprise telecommunications networks. It offers integrated software tools and management services for billing, and provisioning voice and Internet services over enterprise and property-based networks. It offers integrated software tools and management services for billing, and provisioning voice and Internet services over enterprise and property-based networks. The company provides JAZZ Fusion, an on-premise server-based software system for provisioning voice services and broadband Internet services to guests, tenants, visitors, and employees; JAZZ Fusion, an on-premise voice software that offers call accounting services and voice application integration across a single property
Placetel
Acquisition in 2013
The finocom AG was founded in Dusseldorf and Cologne in 2007. The founding team developed Placetel because it is convinced that cloud telephony services will replace the traditional telecommunications services in corporate communications. We have developed Placetel one of the leading telephone systems and has received numerous honors and awards
Exario
Acquisition in 2013
WebRTC Technologies
Movial Applications
Acquisition in 2011
Helsinki, Finland-based Movial Applications, a privately held client developer for IP communications services.
Ilinc Communications
Acquisition in 2011
Ilinc Communications specializes in providing web-based meeting solutions. Their platform enables users to share visuals, collaborate on documents in real-time, and communicate via VoIP or teleconferencing. Additionally, it offers features like white-boarding, text chatting, and live video streams to facilitate brainstorming sessions. Notably, Ilinc's built-in Green Meter calculates carbon emissions saved by hosting online meetings instead of traveling, promoting eco-friendly practices among its users.
Casabi
Acquisition in 2010
Casabi offers an end-to-end solution for telecommunications carriers, enabling them to deliver web-based content and services to a variety of connected devices, including cordless phones and smart home technology. The company's software supports a range of features such as visual voicemail, Yellow Pages search, SMS, email, and more, optimizing the user experience across devices like DVRs, refrigerators, and digital clocks. Central to its offerings is CasaCenter, an integrated suite of cloud-based services designed for family organization and communication. This platform includes features like a family dashboard, messaging, shared task lists, and a network address book, facilitating seamless interaction among family members. Casabi aims to enhance the functionality of low-cost devices by leveraging the growing prevalence of broadband and connected home devices, ensuring that all technology works together effectively.
Packet Island
Acquisition in 2009
Packet Island, founded in 2004 by experienced professionals in network management and telecommunications, specializes in advanced network management solutions. The company offers its services through both product and software-as-a-service (SaaS) models. Packet Island is particularly noted for its expertise in voice over Internet protocol (VoIP) network testing, providing essential tools that assist VoIP service providers, managed service providers, and system integrators in delivering effective media lifecycle management services. Their solutions are utilized by leading converged-media service providers and have proven effective in challenging network environments, ensuring high-quality service delivery for small to medium-sized businesses and multi-site enterprises.
Sylantro
Acquisition in 2008
Sylantro Systems specializes in providing software solutions for telecommunications service providers, enabling them to deliver hosted Voice over Internet Protocol (VoIP) applications and services to a variety of customers, including businesses and consumers. Its flagship platform, Synergy, is designed for carriers, allowing them to quickly launch a range of high-value telephony services, such as IP Trunking and hosted PBX solutions. In addition to its core software offerings, Sylantro also provides maintenance services, training, installation, and consulting to support telecom carriers and application service providers in delivering outsourced business communication services.
M6 Communication Applications Server
Acquisition in 2008
M6 Communication Applications Server is a company that was acquired by BroadSoft in 2008.
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