BroadSoft
BroadSoft, Inc. is a leading provider of software and services that enable telecommunications service providers to deliver cloud-based unified communications (UC) solutions to enterprise customers globally. Founded in 1998 and headquartered in Gaithersburg, Maryland, the company offers a range of products, including UC-One for integrated communication and collaboration, Team-One for project management and file sharing, and CC-One for multi-channel customer interactions. BroadSoft's solutions facilitate real-time communications over IP networks, supporting over 500 telecommunications service provider customers and serving 18 of the top 25 largest carriers across more than 70 countries. The company markets its offerings through direct sales and partnerships with telecommunications equipment vendors and value-added resellers. Following its acquisition by Cisco Systems, Inc. in 2018, BroadSoft continues to enhance its portfolio with professional support services and software-as-a-service platforms like BroadWorks and BroadCloud.
Top Stages
14 past transactions
VoIP Logic
Acquisition in 2016
VoIP Logic LLC is a global provider of Voice over Internet Protocol (VoIP) managed services, specializing in the deployment, integration, and management of advanced communications technologies. Founded in 2003 and headquartered in Williamstown, Massachusetts, the company offers a comprehensive suite of services, including the Cortex OSS middleware for multi-system provisioning, as well as hardware and software solutions for IP trunking, session border control, and unified messaging. VoIP Logic serves a diverse clientele that includes telephone companies, cable operators, IT service providers, mobile carriers, and other telecommunications entities. The company is notable for its commitment to carrier and service provider neutrality, enabling clients to build and monitor flexible VoIP networks with minimal upfront investment. Additionally, VoIP Logic provides support services such as network design, consulting, installation, and training, enhancing the overall user experience for its partners worldwide.
Intellinote
Acquisition in 2016
Intellinote, Inc. is a cloud-based workforce operations management company based in Reston, Virginia, founded in 2013. It offers a productivity platform designed to enhance team collaboration and streamline workflows for individuals and organizations. The company’s multi-platform software application enables users to create virtual workspaces for capturing notes, emails, images, and documents, which can be organized into projects and notebooks. Intellinote facilitates task assignment and tracking, integrates with other applications, and allows for performance monitoring. Its features are tailored to various roles and industries, supporting tasks such as project management, team communication, and file sharing. As of May 31, 2016, Intellinote operates as a subsidiary of BroadSoft, Inc.
Transera
Acquisition in 2016
Transera Communications Inc., established in 2004 and headquartered in Sunnyvale, California, specializes in developing and providing cloud-based software solutions for contact centers. Its primary offering, Seratel®, is a SaaS-based platform that enables businesses to manage and optimize customer interactions across various channels and agent locations. Transera's software suite includes features such as customer behavior analytics, performance tracking, and seamless integration with CRM, WFM, and telephony systems. It caters to diverse industries, including e-tail, retail, consumer finance, and technology, serving both domestic and international clients. As of 2016, Transera operates as a subsidiary of BroadSoft, Inc.
mPortal
Acquisition in 2015
mPortal, established in 2000, specializes in mobile software and services tailored for telecom, cable, and media providers. The company focuses on enhancing mobile user experiences across various platforms, including smartphones, tablets, smart TVs, and other IP-connected devices. mPortal's offerings include a range of mobile content and application services designed for mobile network operators and converged service providers. One of its notable products, SPRINGBOARD Care, allows users to monitor their usage, manage accounts, and facilitate billing processes. The company has collaborated with several prominent organizations, including AT&T, Comcast, and Disney, to deliver innovative solutions that improve service delivery and customer engagement.
Leonid Systems
Acquisition in 2015
Leonid Systems, Inc. is a software development company based in Falls Church, Virginia, specializing in enterprise solutions for communication service providers. The company creates a range of products designed to enhance provisioning, end-user device management, and service management. Its offerings include Loki Portals, a framework for creating user-friendly industry portals, and Loki Provisioning, an interface platform that integrates with existing business and operational support systems. Additionally, Leonid Systems provides Prometheus, a platform focused on revenue assurance and inventory management, as well as Loki Business Process Management for cash cycle management and trouble ticketing. The company also offers various services, including design engagement, portal development, and network engineering. Its solutions are available both as packaged software and hosted services, catering to telecommunications companies globally. Leonid Systems became a subsidiary of BroadSoft in January 2015.
Systems Design & Development
Acquisition in 2014
Systems Design & Development, Inc. provides software, services, and systems integration solutions for use by owners and managers of private in-building, campus, and enterprise telecommunications networks. It offers integrated software tools and management services for billing, and provisioning voice and Internet services over enterprise and property-based networks. It offers integrated software tools and management services for billing, and provisioning voice and Internet services over enterprise and property-based networks. The company provides JAZZ Fusion, an on-premise server-based software system for provisioning voice services and broadband Internet services to guests, tenants, visitors, and employees; JAZZ Fusion, an on-premise voice software that offers call accounting services and voice application integration across a single property
Placetel
Acquisition in 2013
The finocom AG was founded in Dusseldorf and Cologne in 2007. The founding team developed Placetel because it is convinced that cloud telephony services will replace the traditional telecommunications services in corporate communications. We have developed Placetel one of the leading telephone systems and has received numerous honors and awards
Exario
Acquisition in 2013
WebRTC Technologies
Movial Applications
Acquisition in 2011
Helsinki, Finland-based Movial Applications, a privately held client developer for IP communications services.
Ilinc Communications
Acquisition in 2011
Ilinc Communications specializes in providing web-based meeting solutions. Their platform enables users to share visuals, collaborate on documents in real-time, and communicate via VoIP or teleconferencing. Additionally, it offers features like white-boarding, text chatting, and live video streams to facilitate brainstorming sessions. Notably, Ilinc's built-in Green Meter calculates carbon emissions saved by hosting online meetings instead of traveling, promoting eco-friendly practices among its users.
Casabi
Acquisition in 2010
Casabi is a provider of Voice over IP applications that offers an end-to-end solution for telecom carriers, enabling the delivery of web-based content and services to various IP-connected devices, including cordless phones and smart home devices. The company's flagship product, CasaCenter, is an integrated suite of cloud-based services designed to enhance family communication and organization. It features tools such as a family dashboard, messaging capabilities, a shared calendar, task lists, and a comprehensive address book, along with visual voicemail and SMS functionalities. Casabi recognizes the increasing prevalence of broadband and connected home devices, which has created a demand for a cohesive system that optimally delivers relevant content and applications to low-cost device screens. By facilitating seamless interaction among diverse technologies, Casabi aims to enhance the user experience in smart homes, starting with telephony and expanding to other connected devices.
Packet Island
Acquisition in 2009
Packet Island is a venture-backed company founded in 2004 by experienced professionals in network management, telecommunications, and embedded systems. It specializes in developing advanced network management solutions, which are available through both product and software-as-a-service (SaaS) models. The company's offerings are particularly focused on voice over Internet protocol (VoIP) network testing and media lifecycle management services. Packet Island's solutions have been field-tested in challenging network environments, making them reliable tools for leading converged-media service providers. Their products and services cater to a range of clients, including VoIP service providers, managed service providers, field-service companies, value-added resellers, and system integrators, enabling them to effectively manage and enhance the quality of service delivery for small to medium-sized businesses and multi-site enterprises.
Sylantro
Acquisition in 2008
Sylantro Systems specializes in providing software solutions for telecommunications service providers, enabling them to deliver hosted Voice over Internet Protocol (VoIP) applications and services to a variety of customers, including businesses and consumers. Its flagship platform, Synergy, is designed for carriers, allowing them to quickly launch a range of high-value telephony services, such as IP Trunking and hosted PBX solutions. In addition to its core software offerings, Sylantro also provides maintenance services, training, installation, and consulting to support telecom carriers and application service providers in delivering outsourced business communication services.
M6 Communication Applications Server
Acquisition in 2008
M6 Communication Applications Server is a company that was acquired by BroadSoft in 2008.
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