BroadSoft, Inc. specializes in developing software and services that facilitate hosted cloud-based unified communications for telecommunications service providers. Its offerings include UC-One, a comprehensive communication and collaboration solution that integrates various business functions such as phone services, messaging, audio and video conferencing, and file sharing. Additionally, BroadSoft provides Team-One, a collaboration tool for project organization and file sharing; BroadSoft Hub, which integrates real-time communications with cloud applications; and CC-One, a contact center solution enabling multi-channel interactions with customers. The company serves over 500 telecommunications clients, including 18 of the largest carriers globally, and operates in more than 70 countries. BroadSoft also offers a range of professional support services, including installation, project management, and training. Founded in 1998 and headquartered in Gaithersburg, Maryland, BroadSoft has been a subsidiary of Cisco Systems since February 2018.
VoIP Logic LLC is a global provider of Voice over Internet Protocol (VoIP) managed services, specializing in the deployment, integration, and management of advanced communications technology. The company offers a range of solutions, including session border controllers, middleware for service integration, and enterprise hosted PBX systems. Key products include the Cortex OSS for managing VoIP services, along with various hardware and software solutions that support IP trunking and VoIP peering. VoIP Logic serves a diverse clientele, including telephone companies, cable operators, IT service firms, mobile carriers, and social networking operators. Founded in 2003 and headquartered in Williamstown, Massachusetts, VoIP Logic operates internationally across North America, Europe, and the Asia Pacific, emphasizing carrier and service provider neutrality. The company was formerly known as VoIP Rental before rebranding in 2005 and is currently a subsidiary of BroadSoft, Inc.
Intellinote
Acquisition in 2016
Intellinote, Inc. offers a cloud-based workforce operations management solution designed to enhance productivity for individuals and teams. Founded in 2013 and based in Reston, Virginia, the company provides a multi-platform application that allows users to create virtual workspaces for capturing notes, emails, images, and documents. Its features include task assignment and tracking, project organization, and team performance management. Intellinote facilitates collaboration by enabling users to share information and integrate with other applications, streamlining workflows and improving overall efficiency. The platform is accessible on web, tablet, and smartphone, and is free for teams of up to five members. As of 2016, Intellinote operates as a subsidiary of BroadSoft, Inc.
Transera
Acquisition in 2016
Transera specializes in providing on-demand contact center software designed to enhance customer care while minimizing operational costs. Its Seratel® software, delivered as a service (SaaS), facilitates virtual contact center operations, offering improved visibility and control over customer interactions. The platform allows for the routing, monitoring, recording, and management of communications in a distributed environment, accommodating agents working in various locations, including in-house, remote, or offshore. Transera's solutions are compatible with various applications, including IVR, CRM, and WFM systems, and support seamless integration with diverse telephony and transport options. Additionally, the company offers customer support, deployment, consulting, training services, and business continuity solutions to ensure effective contact center operations.
mPortal
Acquisition in 2015
mPortal, established in 2000, specializes in mobile software and services tailored for telecom, cable, and media providers. The company empowers these clients to enhance mobile user experiences across various devices, including smartphones, tablets, smart TVs, and other IP-connected platforms. Among its offerings is SPRINGBOARD Care, a service that allows users to monitor usage, manage accounts, add or remove features, and process bill payments. mPortal has partnered with numerous prominent companies in the industry, including AT&T, ABC/Disney, Comcast, and Verizon Wireless, to deliver innovative solutions that improve content delivery and service management for end-users.
Leonid Systems
Acquisition in 2015
Leonid Systems, Inc. specializes in developing enterprise software tailored for communication service providers. The company offers a suite of solutions that facilitate services provisioning and management, focusing on modern cloud-based technologies. Its key products include Loki Portals, a framework for creating reference portals, and Loki Provisioning, which integrates with existing business support and operational support systems. Additionally, Leonid Systems provides Prometheus, a platform for revenue assurance and inventory management, along with a business process management solution for cash cycle management. The company also offers various services, including design engagement, training, and network engineering. Operating from Falls Church, Virginia, Leonid Systems serves telecommunications companies around the globe and is a subsidiary of BroadSoft, acquired in January 2015.
Systems Design & Development
Acquisition in 2014
Systems Design & Development, Inc. provides software, services, and systems integration solutions for use by owners and managers of private in-building, campus, and enterprise telecommunications networks. It offers integrated software tools and management services for billing, and provisioning voice and Internet services over enterprise and property-based networks. It offers integrated software tools and management services for billing, and provisioning voice and Internet services over enterprise and property-based networks. The company provides JAZZ Fusion, an on-premise server-based software system for provisioning voice services and broadband Internet services to guests, tenants, visitors, and employees; JAZZ Fusion, an on-premise voice software that offers call accounting services and voice application integration across a single property
Placetel
Acquisition in 2013
The finocom AG was founded in Dusseldorf and Cologne in 2007. The founding team developed Placetel because it is convinced that cloud telephony services will replace the traditional telecommunications services in corporate communications. We have developed Placetel one of the leading telephone systems and has received numerous honors and awards
Exario
Acquisition in 2013
WebRTC Technologies
Movial Applications
Acquisition in 2011
Helsinki, Finland-based Movial Applications, a privately held client developer for IP communications services.
iLinc
Acquisition in 2011
iLinc's online meeting software allows users to share visuals like slides, documents, spreadsheets or Web pages. It enable real-time collaboration on files or documents during meetings, which can then be saved and distributed to all meeting participants. iLinc meetings promote brainstorming through capabilities such as white-boarding, text chatting, VoIP or teleconferencing and live user video streams. iLinc's built-in Green Meter automatically calculates the pounds of carbon emissions saved by hosting a meeting online instead of traveling to meet in person. The Green Meter uses each meeting participant's IP address and calculates proximity to the meeting host--then automatically calculates carbon emissions for car or plane travel.
Casabi
Acquisition in 2010
Casabi offers an end-to-end solution for telecommunications carriers, enabling them to deliver web-based content and services to a variety of connected devices, including cordless phones and smart home technology. The company's software supports a range of features such as visual voicemail, Yellow Pages search, SMS, email, and more, optimizing the user experience across devices like DVRs, refrigerators, and digital clocks. Central to its offerings is CasaCenter, an integrated suite of cloud-based services designed for family organization and communication. This platform includes features like a family dashboard, messaging, shared task lists, and a network address book, facilitating seamless interaction among family members. Casabi aims to enhance the functionality of low-cost devices by leveraging the growing prevalence of broadband and connected home devices, ensuring that all technology works together effectively.
Packet Island
Acquisition in 2009
Packet Island, founded in 2004 by experienced professionals in network management and telecommunications, specializes in advanced network management solutions. The company offers its services through both product and software-as-a-service (SaaS) models. Packet Island is particularly noted for its expertise in voice over Internet protocol (VoIP) network testing, providing essential tools that assist VoIP service providers, managed service providers, and system integrators in delivering effective media lifecycle management services. Their solutions are utilized by leading converged-media service providers and have proven effective in challenging network environments, ensuring high-quality service delivery for small to medium-sized businesses and multi-site enterprises.
Sylantro
Acquisition in 2008
Sylantro Systems is a provider of software used by service providers to deliver hosted VoIP applications and services for business, consumer, and wireless customers. Synergy, Sylantro's carrier-grade software platform, enables service providers to rapidly deliver differentiated, high value, high margin telephony services, ranging from IP Trunking to hosted PBX services and hosted consumer applications.
M6 Communication Applications Server
Acquisition in 2008
M6 Communication Applications Server is a company that was acquired by BroadSoft in 2008.
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