Empirix, Inc. is a provider of customer experience and contact center assurance solutions, specializing in testing and monitoring for Internet protocol communications. Founded in 1992 and headquartered in Billerica, Massachusetts, the company offers a range of services, including performance monitoring, network testing, and service quality assurance. Its products encompass solutions such as Empirix Testing as a Service, which emulates live traffic for performance validation, and OneSight for real-time analysis of customer experience and network performance. The company also provides proactive monitoring tools to track and address service-impacting issues, as well as historical analysis of customer service experiences. Empirix serves a diverse clientele, including telecommunications firms, banks, insurance companies, contact centers, and cable operators, with additional offices in the United Kingdom, China, and Japan. Through its comprehensive suite of solutions, Empirix aims to enhance the quality of communication experiences and optimize performance for its clients.
Mutina Technology provides advanced technologies for Mobile Broadband-MBB, Next Generation Networks -NGN, SS7/SigTran Signaling, and IP Core Networks monitoring surveillance and analysis. Mutina designs and manufactures innovative portable protocol and service analyzers, probes for high performance IP monitoring of Telecom and Data Networks, NIC products for OEM, active testing systems for quality of service in IP environments. Applications of Mutina's products vary from surveillance, diagnostics, billing and billing verifications, Key Performance Indicators – KPI generation, multimedia analysis, Quality of Service –QoS scoring, Service Level Agreement-SLA verification, and Lawful Interception. Mutina was founded in 2006 and is a privately owned company
CT Labs
Acquisition in 2005
CT Labs is a comprehensive testing and analysis laboratory that specializes in services related to converged communications. The company provides evaluation and testing for Voice over Internet Protocol (VoIP) and networking equipment, focusing on areas such as voice portal technologies, unified messaging, speech recognition, and automated Voice User Interface (VUI) performance. Additionally, CT Labs assesses the performance of IP phones and converged Private Branch Exchange (PBX) platforms. To support its testing efforts, the company has developed proprietary test platforms branded as CT/TestView and CT/JumpStart. Through these services, CT Labs aims to ensure the reliability and effectiveness of communication technologies in various applications.
Spot something off? Help us improve by flagging any incorrect or outdated information. Just email us at support@teaserclub.com. Your feedback is most welcome.