Marchex
Marchex is a company that specializes in AI-powered conversation intelligence solutions, providing data insights that help businesses engage with and support their customers through various communication channels, including voice and text. The Marchex platform processes over one billion minutes of consumer-to-business conversations and millions of SMS exchanges annually. The company offers two primary product suites: Marchex Marketing Edge, designed for marketing teams, and Marchex Sales Edge, tailored for sales teams. By leveraging advanced analytics and AI technology, Marchex enables organizations to optimize customer experiences and make informed decisions, ultimately driving operational excellence and revenue growth.
Sonar Technologies
Acquisition in 2019
Sonar Technologies, Inc. is an enterprise-focused company based in San Francisco, California, specializing in an artificial intelligence and human-powered mobile messaging platform. Founded in 2014, the company operates as a subsidiary of Marchex, Inc. Sonar Technologies provides businesses with effective tools for customer engagement through text messaging and analytics, enhancing interactions via mobile communication while integrating AI and chatbots. The platform aims to bridge the gap between businesses and their customers, enabling organizations to improve consumer experience and engagement, ultimately increasing revenue.
callcap
Acquisition in 2018
Callcap is a call monitoring and analytics company that specializes in providing solutions for small and medium-sized businesses. The company evaluates and processes millions of calls each month, offering deep insights into consumer and business conversations. With its innovative call tracking and monitoring solutions, Callcap delivers real-time complete caller data and call recordings, enabling businesses to enhance their customer experience. Additionally, its offerings integrate seamlessly into the call center environments of various franchise businesses, further supporting their operational needs. As a leader in the industry, Callcap continues to focus on helping organizations optimize their communication strategies.
Telmetrics
Acquisition in 2018
Telmetrics Inc. is a call and text tracking company headquartered in Mississauga, Canada. It specializes in enabling, tracking, and analyzing consumer interactions to enhance engagement and optimize return on advertising spend. The company offers a suite of solutions that includes number tracking, call scoring, and call routing, which help businesses accurately measure and improve the effectiveness of their advertising and marketing campaigns. With a vast inventory of unique local and toll-free phone numbers, Telmetrics facilitates the integration of tracking capabilities into various online and offline advertisements. As of November 2018, Telmetrics operates as a subsidiary of Marchex, Inc.
Jingle Networks
Acquisition in 2011
Jingle Networks is a prominent provider of advertising and technology solutions focused on voice and mobile business search. The company connects businesses with consumers ready to transact by leveraging a robust new media channel within the growing business search market. Jingle Networks offers tailored solutions for carriers, network operators, advertising agencies, brand marketers, and small businesses. Its services enable thousands of national brands and local businesses to utilize brief in-call audio or text advertisements to attract new customers during phone calls or online searches. The company's innovative technology has made it a preferred choice for network operators and telecom carriers. Jingle Networks is also known for creating the free directory assistance service 1-800-FREE411, allowing consumers to obtain phone numbers without charge. This service is funded by short, targeted advertising messages that play while the caller waits for information. Founded by experienced professionals in advertising and technology, Jingle Networks continues to deliver effective solutions for building brand awareness and maximizing business search outcomes.
Jingle Networks, 1800-FREE411
Acquisition in 2011
1-800-FREE-411 is an American service offering advertising-supported directory assistance, operated by Marchex.
VoiceStar
Acquisition in 2007
VoiceStar, Inc. specializes in call tracking software and pay-per-call technology, offering tools that provide real-time insights into the effectiveness of advertising campaigns. Founded in 1999 and headquartered in Philadelphia, Pennsylvania, the company enables advertising agencies, lead generation firms, and direct marketers to monitor the success of their advertisements by accessing detailed statistics through a private-labeled web portal. This platform allows users to identify the number of calls generated and the sources of those calls, thereby facilitating accountability and informed marketing decisions. VoiceStar's solutions help clients demonstrate return on investment, connect sellers and buyers in real time, and optimize their advertising strategies. As of 2007, it operates as a subsidiary of Marchex, Inc.
Open List
Acquisition in 2006
Develops and operates vertical search applications
IndustryBrains
Acquisition in 2005
IndustryBrains is a performance advertising media company that specializes in web-based advertising services. Established in 2002, the company employs keyword search and relevant editorial targeting to enhance advertising outcomes for marketers. It offers premium performance marketing solutions designed for both advertisers and publishers. The IndustryBrains Platform, which connects advertiser listings to high-quality publisher websites, was acquired by Adiant in 2013, further expanding its reach and capabilities in the digital advertising landscape.
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